IMPORTANT ANNOUNCEMENTS AND HOT TOPICS:
Please consider the following suggestions before deciding to contact us:
- For technical issues with games, please try the basic troubleshooting guide for your operating system, or check the game-specific forum for more information about your problem.
- If you've paid for an order, but haven't received your game(s) yet, please wait up to 2 hours. There may have been some connection issue, but our payment system is capable of re-checking most pending transactions that weren't processed immediately.
- If you're unable to pay, try using a different payment method. Sending money to a PayPal account before making a PayPal purchase is almost guaranteed to solve all payment problems.
Naturally, please don’t hesitate to contact us if help is required.
IF YOUR COMPUTER IS EQUIPPED WITH A DEDICATED (MORE POWERFUL) NVIDIA OR ATI/AMD GRAPHICS DEVICE
You should perform the steps below to use the superior card.
For an NVIDIA card, go to NVIDIA Control Panel -> Manage 3D settings. You should be able to select the NVIDIA card as the preferred device or create a profile for the game to use it.
For an ATI/AMD card, go to Catalyst Control Center -> Power -> Switchable graphics. You should be able to select High Performance for the game - this should make it use the Radeon card.
IF YOUR COMPUTER IS ONLY EQUIPPED WITH THE INTEL HD DEVICE
Try to start the game with a second display attached or follow this tutorial to create a virtual one: