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IMPORTANT ANNOUNCEMENTS AND HOT TOPICS:

To get support for Gwent: The Witcher Card Game, or leave feedback, please go to the official Support page, or visit the official forums.

Please consider the following suggestions before deciding to contact us:

  • For technical issues with games, please try the basic troubleshooting guide for your operating system, or check the game-specific forum for more information about your problem.
  • If you've paid for an order, but haven't received your game(s) yet, please wait up to 2 hours. There may have been some connection issue, but our payment system is capable of re-checking most pending transactions that weren't processed immediately.
  • If you're unable to pay, try using a different payment method. Sending money to a PayPal account before making a PayPal purchase is almost guaranteed to solve all payment problems.

Naturally, please don’t hesitate to contact us if help is required.

Problem / question
Multiplayer issue - CD Key
Solution

To establish a network multiplayer game between two or more players, different CD-keys are needed for each player. Currently we're unable to distribute those keys through our web site, but we're working on solving that issue, and unique keys will be available for each customer soon.

Meanwhile, feel free to contact us through this Support form. You should receive your key within one business day.

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