It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like:Chrome,Firefox,Internet Explorer orOpera



Please consider the following suggestions before deciding to contact us:

  • For technical issues with games, please try the basic troubleshooting guide for your operating system, or check the game-specific forum for more information about your problem.
  • If you've paid for an order, but haven't received your game(s) yet, please wait up to 2 hours. There may have been some connection issue, but our payment system is capable of re-checking most pending transactions that weren't processed immediately.
  • If you're unable to pay, try using a different payment method. Sending money to a PayPal account before making a PayPal purchase is almost guaranteed to solve all payment problems.

Naturally, please don’t hesitate to contact us if help is required.

Problem / question
Common solutions for problems in DOSBox games

If you're experiencing any of these problems:
- the game doesn't launch,
- the game runs slowly,
- there are visible visual problems (artifacts),
you should try different settings of the "Graphics mode setup" application, found in the game's Start Menu group, under Start -> All Programs ->,.

If you're experiencing stuttering sound problems please find the dosbox configuration file found in the game's main folder. This file has an .conf extension and a name related to the game's title and shouldn't have a suffix (like _client, _server or _setup).
For example Heroes of Might and Magic 2, by default, would have it located in C:GOG.comHeroes of Might and Magic 2 GOLD and its name would be dosboxhomm2.conf). Open that file with any text editor (like Notepad) and find the line prebuffer=10 in the [mixer] section. Change the value of this setting from 10 to 100 or higher. Make sure to save the file after you change this setting.

Rate this article:
It’s very helpful
It could have been better
It wasn't helpful at all
Thanks for your vote!
Contact our support team
You can always contact our support team if you can't find solution for your problem or you did come up with your own solution and want to share it.