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Hello Folks,

As a developer we're always looking for ways that we can deliver the best possible to service to you. Below you can find links to all the different ways that you can seek help if you're suffering from any bugs or issues. We aim to answer all tickets as soon as possible and on average our response time for issues is just below 20 hours.

Key Links
Brightrock Support Landing Page - Center of our support infrastructure.
Bug Report Guide - Read this first!
War for the Overworld Bug Tracker - Report bugs here!

Common Issues & Solutions (Knowledge base)
Unable to load saved games even after updating to Patch 1.6.2f3
Startup Crash Workarounds
General Crash Troubleshooting
Missing, Invisible or Laggy UI
Other Players cannot see or join my Multiplayer Game

Other Links
Community Forums - Our official forums, leave suggestion for WFTO here!
Community Discord - Chat with us and other community members live! Find Multiplayer matches from players of all platforms, steam and GOG alike!

Let us know what you think of the service, we're always eager to action feedback! If you want to make sure we respond then submit a ticket via the General help and support system


The Brightrock Team
Post edited June 27, 2017 by Noontide13