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After creating a new char and pressing "New Game" button, I get stuck in the loadscreen. I can hear the story and then combat music, but the loadscreen is still there, and if I press anything, the game crashes. Pls help!
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Hello NamelessRebel.
Could you please share your system specs (OS+bit, CPU, GPU and RAM) in the firs place to get this sorted properly.


cheers

Unerde
I use a laptop, the specs are as following:

Win 10 64-bit
Intel Core i7 6600U @ 2.50GHz
4096MB ATI AMD Radeon R5 M335
8 GB RAM

Edit: also got some crash logs, but I don't know how to attach them here.
Post edited March 26, 2017 by NamelessRebel
Hi NamelessRebel.
As you are using a newer Version of the i7, please check if by default your dedicated graphic card will be chosen, rather than the onboard graphic chip (Intel® HD Graphics 520).

If this is not the root of the problem, please send the crash logs to
support@kalypsomedia.com
With all details all about your problem, dxdiag and more information you want an can provide in order to get this sorted properly.


cheers

Unerde
avatar
Unerde: Hi NamelessRebel.
As you are using a newer Version of the i7, please check if by default your dedicated graphic card will be chosen, rather than the onboard graphic chip (Intel® HD Graphics 520).
How do I check this?
Probably you can do this in the configuration of your graphic-card (your radeon).

For example: In the NVIDIA System control panel there is an extra option to set the default action or for a speical application.
Search for "use dedicated gpu instead of integrated amd" or something like this in your favorite search engine