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I am unable to play Tropico 6 since I can't seem to progress beyond the menu screen. The game starts up just fine but when I click "New Game" I'm brought to a loading screen and am stuck there forever. The progress bar fills up, very slowly, but when it reaches 100%....nothing. It just stays there. The game doesn't crash, but remains stuck on that screen. This topic was also talked about in a Steam forum but none of the solutions given there (running GOG Galaxy and game in admin mode, turning off wifi, running game in fullscreen, disabling Asus Aura which I don't have) worked for me. Help!

My specs are:

Windows 10
Intel Pentium G3258 Haswell Dual Core 3.2 GHz
8 GB RAM
Geforce GTX 750 Ti 2GB
Post edited March 02, 2020 by Oersoe
That happened to me too, and when I disconnected the internet connection it worked for me. Maybe try it again?

It seems they haven't even responded to you yet. It's frustrating because so many of these issues have been mentioned in the Steam forums and yet they pretend they don't know what issues we're talking about here on GOG.
Post edited February 29, 2020 by yukihotaru
I have the same issue on a fully offline Windows 10 system (1803, somewhat old). R9 390 GPU with 8GB, 16GB main memory, G3900 CPU (slightly below spec but I don't see how that could be the issue).

I've tried Windows 7 compat mode, run as administrator, and turned off antivirus as they suggest on in a Steam thread (for a different issue):

https://steamcommunity.com/app/492720/discussions/0/1750149787519682337/

There is also a steam thread about this issue a while back with no solution:

https://steamcommunity.com/app/492720/discussions/0/2659871632526600811/

It looks like all four of us with the issue have a G series CPU, although not the same CPU or generation and we have all disabled the internal GPU and use an external card (AMD in my case, NVIDIA for everyone else). Possibly somehow related to that?

(As a side note I also noticed looking at steam forums that it is crashing for people on Feb. 29, but setting the date to another day fixes it. Although it isn't the 29th for me quite yet I tried changing the date (before noticing the older steam post) just to make sure it isn't related but it didn't help).

I notice that not long into the loading the mouse stops appearing on the screen. I'm guessing that is when something goes wrong. My GPU's coil whine also increases as that point and watching the task manager it seems to have a brief "not responding" at that point. However, the process stats in task manager and GPU activity in the AMD WattMan still vary some after that both as it is loading and after the bar reaches the end.

I was going to wait until the price came down due to the too rapid (IMO) DLC release that should have been part of the base game but decided to get it (without DLC) after the new refund policy was announced (although I did get the El Prez edition and have the slight bonus content installed if that matters). However, since I have the other five I didn't really think I would need to refund... hopefully there is some way around this issue.
After searching a bit I found this:
In the forum of kalypsomedia.de the entry: 14720-tropico-6-crashing-on-startup-temporary-fix-29-feb-leap-year
If the date is changed to 28th February it seems to work. (Not tested yet by me, though.)

So - maybe - all will work again tomorrow.
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Kazzenkatt: After searching a bit I found this:
In the forum of kalypsomedia.de the entry: 14720-tropico-6-crashing-on-startup-temporary-fix-29-feb-leap-year
If the date is changed to 28th February it seems to work. (Not tested yet by me, though.)

So - maybe - all will work again tomorrow.
Checked this already. Yesterday, everything works normal, but now the game crashes constantly. Setting the date to February, 28th is working and the game is running fine again. What the heck is this? Reminds me of the so called Millennium Bug back in 1999!
Post edited February 29, 2020 by Hustlefan
I tried disabling the wifi again and still nothing, even with both GOG Galaxy and the game itself being run in administrator mode with Malwarebytes having the GOG Galaxy folder as an exception as well as running the game in fullscreen. Someone suggested that it could be a CPU issue, with the game not liking G-series Intel CPUs for some reason. In that case our only options would be to swap out our CPU or wait for an update from Kalypso that allows the game to be played on up to spec G-series CPUs.

Is there anybody out there with a G-series Intel CPU that has the game running with no problems?
Post edited March 02, 2020 by Oersoe
Hi everybody,
please have a try again. As be aware that this problem was releated most likely to the leap year, specifically the 29th February, yet the problem more or less fixed itself on 1st March already.

-cheers
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Unerde: Hi everybody,
please have a try again. As be aware that this problem was releated most likely to the leap year, specifically the 29th February, yet the problem more or less fixed itself on 1st March already.

-cheers
The main issue of this thread is not related to the leap year bug but is that loading a new game does not complete. There is never a "Press any button to continue" message and pressing buttons anyway after the loading bar is filled does nothing. The mouse pointer goes away part of the way into the loading and my GPU's coil whine increases at that point. This issue was mentioned on Steam at the end of December so it is not just the GOG version:

https://steamcommunity.com/app/492720/discussions/0/2659871632526600811

Do you have any suggestions for trying to resolve that issue? We have tried the general suggestions you made on a different Steam thread of setting compatability to Windows 7, run as administrator, disable antivirus, installed latest drivers, and we do not use Asus Aura. I've also just tried the GOG support suggestion of installing the Visual C++ 2015 redistributable, as well as trying the latest 2015-2019 version from:

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

I didn't try the GOG support suggestion of installing Directx 9.0c since the store page said Tropico 6 uses DirectX 11.
Post edited March 03, 2020 by joveian
Hi joveian,
thank you for the heads up.
best would be reaching out to our technical support via support@kalypsomedia.com to get this properly sorted.
As you have stated you have tried a lot, if not all recommended workarounds I have collected on Steam and besides that this simply needs a deeper look into this, that can be easier handled via email.
Thanks in advance.

-cheers
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Unerde: best would be reaching out to our technical support via support@kalypsomedia.com to get this properly sorted.
Thanks, I did that and they said the issue is that the game requires a quad-core CPU. So anyone who hits this issue with a dual-core CPU will need to refund (maybe for some people with a quad-core CPU other running software might interfere and cause the same issue?). I'll let GOG support know so that hopefully they can at least update the minimum requirements and maybe add a note on the support page also.