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I bought this game about 3 months ago and all was alright with it till today. When i launched gog it it acted like i never bought the game. The game is still playable and in my library... The real problem behind this is that i just bought blood and wine and it doesnt let me activate it because it says i didnt buy the game. Can anyone help me with this issue ? i will include screenshots so you can see better what i mean.
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Adamandio: I bought this game about 3 months ago and all was alright with it till today. When i launched gog it it acted like i never bought the game. The game is still playable and in my library... The real problem behind this is that i just bought blood and wine and it doesnt let me activate it because it says i didnt buy the game. Can anyone help me with this issue ? i will include screenshots so you can see better what i mean.
Verify / repair your installation in Galaxy.
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Adamandio: I bought this game about 3 months ago and all was alright with it till today. When i launched gog it it acted like i never bought the game. The game is still playable and in my library... The real problem behind this is that i just bought blood and wine and it doesnt let me activate it because it says i didnt buy the game. Can anyone help me with this issue ? i will include screenshots so you can see better what i mean.
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Hickory: Verify / repair your installation in Galaxy.
Can't even do that... look at the screenshot included here.

Update:
It doesnt let me launch it anymore... Keep in mind that i actually bought this game... I really hope i get help cause i feel bad loosing this money :/
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Post edited December 31, 2017 by Adamandio
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Hickory: Verify / repair your installation in Galaxy.
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Adamandio: Can't even do that... look at the screenshot included here.

Update:
It doesnt let me launch it anymore... Keep in mind that i actually bought this game... I really hope i get help cause i feel bad loosing this money :/
Did you buy the game from GOG.com? If so, can you see it on your game shelf in your web browser (NOT Galaxy)? If you can see it there, uninstall the game, re-download it and re-install from fresh. If you cannot see it there *and* you bought it at gog.com then you need to contact support.

If you bought the game elsewhere, the code has likely been used before and cancelled, in which case you need to contact the place you bought it from.
Post edited December 31, 2017 by Hickory
Bought it from G2A but as i told you i played the game before and used the activation code on this account 2 months ago and i played the game for like 50 hrs or so. Its not a problem with the activation code unless it got deactivated or something.
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Adamandio: Bought it from G2A but as i told you i played the game before and used the activation code on this account 2 months ago and i played the game for like 50 hrs or so. Its not a problem with the activation code unless it got deactivated or something.
G2A is an unauthorised reseller of keys and has been proved to sell keys obtained with stolen credit cards and such. GOG has cancelled many keys that were resold via that shady place. You can bet your life that the game you bought was obtained illegally.
Post edited December 31, 2017 by Hickory
Cool so i just lost 50 bucks ? Great.
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Adamandio: Cool so i just lost 50 bucks ? Great.
Unfortunately, yes. If G2A were respectable, which they are not, they would refund your money. You can try, but good luck with that... Seriously, stay away from G2A and places like it.
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Adamandio: Cool so i just lost 50 bucks ? Great.
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Hickory: Unfortunately, yes. If G2A were respectable, which they are not, they would refund your money. You can try, but good luck with that... Seriously, stay away from G2A and places like it.
Gog cant do shit to help me ? -_-
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Hickory: Unfortunately, yes. If G2A were respectable, which they are not, they would refund your money. You can try, but good luck with that... Seriously, stay away from G2A and places like it.
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Adamandio: Gog cant do shit to help me ? -_-
Why would they? You bought the game through an unauthorised key reseller.
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Adamandio: Gog cant do shit to help me ? -_-
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Hickory: Why would they? You bought the game through an unauthorised key reseller.
And how was i supposed to know that ? its not like it was written everywhere
Honestly i wont ever buy a game through Gog. Steam dont do whit like that, terminating already bought keys... Even if it came from an unauthorized seller, this key has still been paid by the user. Doing stuff like that is awful.
Post edited December 31, 2017 by Adamandio
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Hickory: Why would they? You bought the game through an unauthorised key reseller.
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Adamandio: And how was i supposed to know that ? its not like it was written everywhere
And this is GOG's fault... how?
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Adamandio: And how was i supposed to know that ? its not like it was written everywhere
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Hickory: And this is GOG's fault... how?
Terminating my already bought key.
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Adamandio: Honestly i wont ever buy a game through Gog. Steam dont do whit like that, terminating already bought keys... Even if it came from an unauthorized seller, this key has still been paid by the user. Doing stuff like that is awful.
Yes, Steam do revoke keys when they're informed of stolen ones. This is not unique to GOG.
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Hickory: And this is GOG's fault... how?
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Adamandio: Terminating my already bought key.
No, terminating your *stolen* key.
Post edited December 31, 2017 by Hickory
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Adamandio: Honestly i wont ever buy a game through Gog. Steam dont do whit like that, terminating already bought keys... Even if it came from an unauthorized seller, this key has still been paid by the user. Doing stuff like that is awful.
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Hickory: Yes, Steam do revoke keys when they're informed of stolen ones. This is not unique to GOG.
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Adamandio: Terminating my already bought key.
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Hickory: No, terminating your *stolen* key.
And how is the customer supposed to know its stolen ? Ive been told in the past by many people that g2a is reliable and have bought about 5-6 games on there, only 2 being gog's. For the Steam games bought there i gavent had problems in over a year buying them. I see that you are trying to defend Gog's position and i know that they are only trying to stop stolen keys selling and stuff but from a customer point of view this is awful and i feel both scammed and betrayed.