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archaven: I HOPE you guys are not going to get CDPR into trouble buy changing your country to download the uncensored version.
Thats not a worry at all, the real worry is how they're going to rectify the false advertising they had for this whole issue, customer misinformation and refund refusal in such situations is highly illegal for sellers, lets just say they're in deep doodoo :D
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archaven: I HOPE you guys are not going to get CDPR into trouble buy changing your country to download the uncensored version.
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johannes1212: Thats not a worry at all, the real worry is how they're going to rectify the false advertising they had for this whole issue, customer misinformation and refund refusal in such situations is highly illegal for sellers, lets just say they're in deep doodoo :D
Did they false advertise? GoG/CDPR only found out about the change at the last minute (I think it was Thurs 5th or Fri 6th May) and the community was informed instantly and TW2 FAQ updated accordingly, stating that the AU version contained minor censorship.
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johannes1212: Thats not a worry at all, the real worry is how they're going to rectify the false advertising they had for this whole issue, customer misinformation and refund refusal in such situations is highly illegal for sellers, lets just say they're in deep doodoo :D
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Mejis: Did they false advertise? GoG/CDPR only found out about the change at the last minute (I think it was Thurs 5th or Fri 6th May) and the community was informed instantly and TW2 FAQ updated accordingly, stating that the AU version contained minor censorship.
Yes they did, there was no notice that the product was inferior to the one that was paid for until after the order went through. Those of us who didn't check the forums before they purchased, something we should not have to do, had no knowledge the game would be censored.
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johannes1212: Thats not a worry at all, the real worry is how they're going to rectify the false advertising they had for this whole issue, customer misinformation and refund refusal in such situations is highly illegal for sellers, lets just say they're in deep doodoo :D
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Mejis: Did they false advertise? GoG/CDPR only found out about the change at the last minute (I think it was Thurs 5th or Fri 6th May) and the community was informed instantly and TW2 FAQ updated accordingly, stating that the AU version contained minor censorship.
When I purchased I knew it would be censored in au, but i had no idea nz would be affected as well for some reason.. :(
^^ 1000x this
I apologize for the late reply. I'm afraid that all sales on GOG.com are final and I'm unable to offer you a refund for this order. While the game's FAQ hasn't been updated with information about New Zealand customers having access only to the Australian version at first (the FAQ has since been updated), please keep in mind that every other version of The Witcher 2 available in New Zealand is the edited Australian version as well.

Now, although I'm unable to offer you a refund, nor an unedited version (we're legally required to offer the edited version to customers from Australia and New Zealand), I would like to point out that unofficial "fan patches" that will re-enable the edited content will surely be released shortly after The Witcher 2 comes out.
Although this is inconvenient, it will enable you to play the game as CDP RED had envisioned it. It is also the only way to play the game this way, as the Australian version is (to my knowledge) the only version distributed in New Zealand.

Regards,
Firek

GOG.com Support

Nice way of saying: Fuck you.
Well... fuck you too GOG and CDPR. I will definitely follow it up with my bank and Ministry of Consumer Affairs now.
"Registered: Apr 2011
From United States"

Why would a user from the United States have any cause of action over the restrictions on the version of TW2 distributed to New Zealand?

You were not defrauded in any way or deprived of any of the value of the bargain that you had any reasonable cause to expect. You could not have paid for the GOG download before the restriction on the version of TW2 distributed to New Zealand was well known.

CDProjekt and their subsidiaries CDPR and GOG have bent over backwards to help you out, and the best you can respond is "Fuck you, i'm going to sue?"

GoAT
Post edited May 15, 2011 by cjrgreen
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mezla1058: Nice way of saying: Fuck you.
Well... fuck you too GOG and CDPR. I will definitely follow it up with my bank and Ministry of Consumer Affairs now.
Are you serious? It's completely out of their hands. The distributors and censorships boards enforce these things. GoG/CDPR has done everything in its power to help customers here, going way above what many other developers would have done.
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mezla1058: Nice way of saying: Fuck you.
Well... fuck you too GOG and CDPR. I will definitely follow it up with my bank and Ministry of Consumer Affairs now.
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Mejis: Are you serious? It's completely out of their hands. The distributors and censorships boards enforce these things. GoG/CDPR has done everything in its power to help customers here, going way above what many other developers would have done.
It has not been about the actual censorship for a while. This is about false advertising and refusing a refund for an inferior product.
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Mejis: Are you serious? It's completely out of their hands. The distributors and censorships boards enforce these things. GoG/CDPR has done everything in its power to help customers here, going way above what many other developers would have done.
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mezla1058: It has not been about the actual censorship for a while. This is about false advertising and refusing a refund for an inferior product.
While I don't agree with your abuse at GOG, I do think you have a right to be angry about this. I think GOG should refund any NZ customers, even AU customers, that were not aware of the product change. That is a simple rule of commerce, if you are not buying what you thought you were buying then you should be refunded. The fact that there will be "unofficial fan patches" to make it the same is no excuse not to offer a refund. It's unfortunate GOG have taken this stance and I hope they decide to change it on Monday because by all other accounts they have shown themselves to be extremely reasonable, even exceptionally generous.
@mezla1058
The GoG support team has CLEARLY hinted to help the Australian/New Zealand fans that a simple 'mod' will be able to enable the un-edited content DUE to COUNTRY of Rules & Regulations restrictions and you CAN'T accept that and reply with a curse? And also is just a simple quest for not accepting sex as reward for god sake. Are you even matured to play this game to start with? *facepalm*
Post edited May 15, 2011 by archaven
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Mejis: Are you serious? It's completely out of their hands. The distributors and censorships boards enforce these things. GoG/CDPR has done everything in its power to help customers here, going way above what many other developers would have done.
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mezla1058: It has not been about the actual censorship for a while. This is about false advertising and refusing a refund for an inferior product.
You're not getting an inferior product, simply because the superior product is not available in New Zealand in the first place - in other words, you're not getting a version that is lesser than anyone else buying in New Zealand will be getting. You can go to whatever Ministry you like, once the Ministry realise that GoG sold you the same version as is being provided in terrestrial New Zealand stores, you wont have a leg to stand on.
@Avantre
GoG support team and CDPR have CLEARLY hinted that a simple mod will be able to help the fans that was hit by this version and it will enable them to play the game as CDPR had envisioned it. Why this is NOT ACCEPTABLE to mezla1058?

Clearly, it seems mezla1058 is just trying to make excuses into refunding that he decided to purchase earlier on.

It's just like i ordered a pizza and when i was served i made up my mind i want a burger instead and DEMAND them to change it and i'm going to SUE them for my wrong decision.. Go figure mezla1058.
Post edited May 15, 2011 by archaven
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archaven: @Avantre
GoG support team and CDPR have CLEARLY hinted that a simple mod will be able to help the fans that was hit by this version and it will enable them to play the game as CDPR had envisioned it. Why this is NOT ACCEPTABLE to mezla1058?

Clearly, it seems mezla1058 is just trying to make excuses into refunding that he decided to purchase earlier on.

It's just like i ordered a pizza and when i was served i made up my mind i want a burger instead and DEMAND them to change it and i'm going to SUE them for my wrong decision.. Go figure mezla1058.
Poor analogy to say the least, its more like a vegetarian buying a vegan pizza from a website which seems to list all their vegetarian menus including their ingredients, yet the customer finds strips of ham when the pizza is delivered (most pizza companies would offer a free pizza if that were the case).

There was absolutely no notice whatsoever that New Zealand customers would be purchasing the Australian stripped down version, this may be a fault on the web developers side and the marketing department but it is a large fault nonetheless as it concerns with issues of customer misinformation coercing casual site users into making less informed purchase decisions.

GOG could have circumvented this whole fiasco by simply postponing preorders to a few days later just so they can make absolutely sure all customers from all nations are treated fairly.
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archaven: Clearly, it seems mezla1058 is just trying to make excuses into refunding that he decided to purchase earlier on.

It's just like i ordered a pizza and when i was served i made up my mind i want a burger instead and DEMAND them to change it and i'm going to SUE them for my wrong decision.. Go figure mezla1058.
You've got that arse up. mezla1058 ordered a pizza that normally comes with anchovies, he picked it up and when he got home he noticed it came without anchovies. He's asking for his money back or the anchovies reinstated but the pizza shop is refusing because the menu has changed and it says it doesn't have anchovies. That pizza shop no longer stocks anchovies so their only choice is to offer a refund in my books - it's no good saying you can put your own anchovies on it.
Post edited May 15, 2011 by Lavec