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Hi,

I bought settlers 4 i few days ago and really looked forward to many
happy playing hours.. unfortunately the refuses to start. I get a message
saying

"Software 3D: error initializing graphic interface
Hardware 3D: error initializing graphic interface"

I use windows 7 x64 with and nvidia gforce 420 m graphics card. I have
updated all thinkable kinds of drivers, updated the whole system... I have
tried running the game as an administrator and in different compatible modes
but nothing works. please help me out here! cuz I NEED TO PLAY :P

cheers //jorgen
Here is something I found on the forum:

"I had this issue to I have to set my screen resolution down to 1280x1024 or lower in order to not get this error don't know if that'll fix anyone else's problem but thought it worth mentioning"

Did you try that?


EDIT:
There are other suggested solutions in this thread here:
http://www.gog.com/forum/the_settlers_series/settlers_iv_3d_initialisation_error/page1

See if any works.
Post edited September 28, 2014 by ZFR
avatar
jorgenekstrom: Hi,

I bought settlers 4 i few days ago and really looked forward to many
happy playing hours.. unfortunately the refuses to start. I get a message
saying

"Software 3D: error initializing graphic interface
Hardware 3D: error initializing graphic interface"

I use windows 7 x64 with and nvidia gforce 420 m graphics card. I have
updated all thinkable kinds of drivers, updated the whole system... I have
tried running the game as an administrator and in different compatible modes
but nothing works. please help me out here! cuz I NEED TO PLAY :P

cheers //jorgen
Hi there,

I am having the same issue as you mate, just bought the game but I get the same error message. Any advice on how to fix this? I am currently having win 10.
Attachments:
avatar
Fyrapan: Hi there,

I am having the same issue as you mate, just bought the game but I get the same error message. Any advice on how to fix this? I am currently having win 10.
Did you already try the suggestions in my link above?
avatar
Fyrapan: Hi there,

I am having the same issue as you mate, just bought the game but I get the same error message. Any advice on how to fix this? I am currently having win 10.
avatar
ZFR: Did you already try the suggestions in my link above?
Yeah I saw your post after my reply, and it´s working now :) thanks for your help!
avatar
ZFR: Did you already try the suggestions in my link above?
avatar
Fyrapan: Yeah I saw your post after my reply, and it´s working now :) thanks for your help!
Cool. Good to know it worked.
avatar
jorgenekstrom: Hi,

I bought settlers 4 i few days ago and really looked forward to many
happy playing hours.. unfortunately the refuses to start. I get a message
saying

"Software 3D: error initializing graphic interface
Hardware 3D: error initializing graphic interface"

I use windows 7 x64 with and nvidia gforce 420 m graphics card. I have
updated all thinkable kinds of drivers, updated the whole system... I have
tried running the game as an administrator and in different compatible modes
but nothing works. please help me out here! cuz I NEED TO PLAY :P

cheers //jorgen
Same problem here, windows 10.
avatar
jorgenekstrom: Hi,

I bought settlers 4 i few days ago and really looked forward to many
happy playing hours.. unfortunately the refuses to start. I get a message
saying

"Software 3D: error initializing graphic interface
Hardware 3D: error initializing graphic interface"

I use windows 7 x64 with and nvidia gforce 420 m graphics card. I have
updated all thinkable kinds of drivers, updated the whole system... I have
tried running the game as an administrator and in different compatible modes
but nothing works. please help me out here! cuz I NEED TO PLAY :P

cheers //jorgen
avatar
oukanu: Same problem here, windows 10.
I also have this problem, tried the 1024 fix above didn't work, and the link is for amd cards specifically, I have a 1070
avatar
ZFR: Here is something I found on the forum:

"I had this issue to I have to set my screen resolution down to 1280x1024 or lower in order to not get this error don't know if that'll fix anyone else's problem but thought it worth mentioning"

Did you try that?

EDIT:
There are other suggested solutions in this thread here:
http://www.gog.com/forum/the_settlers_series/settlers_iv_3d_initialisation_error/page1

See if any works.
Didn't work. I'm on Windows 10.
avatar
jorgenekstrom: Hi,

I bought settlers 4 i few days ago and really looked forward to many
happy playing hours.. unfortunately the refuses to start. I get a message
saying

"Software 3D: error initializing graphic interface
Hardware 3D: error initializing graphic interface"

I use windows 7 x64 with and nvidia gforce 420 m graphics card. I have
updated all thinkable kinds of drivers, updated the whole system... I have
tried running the game as an administrator and in different compatible modes
but nothing works. please help me out here! cuz I NEED TO PLAY :P

cheers //jorgen
Go download and install dgVoodoo2. Just drag and drop the "ddraw.dll" and "d3dimm.dll" into the "Exe" folder. As for now, make sure to download the WIP version because there have been some issues with the stable releases lately. After that, it should work. You can also use the dgVoodoo configurator to add some graphic effects like texture filtering and aspect ration fullscreen scaling and cool stuff like that.
avatar
jorgenekstrom: Hi,

I bought settlers 4 i few days ago and really looked forward to many
happy playing hours.. unfortunately the refuses to start. I get a message
saying

"Software 3D: error initializing graphic interface
Hardware 3D: error initializing graphic interface"

I use windows 7 x64 with and nvidia gforce 420 m graphics card. I have
updated all thinkable kinds of drivers, updated the whole system... I have
tried running the game as an administrator and in different compatible modes
but nothing works. please help me out here! cuz I NEED TO PLAY :P

cheers //jorgen
avatar
iTrash: Go download and install dgVoodoo2. Just drag and drop the "ddraw.dll" and "d3dimm.dll" into the "Exe" folder. As for now, make sure to download the WIP version because there have been some issues with the stable releases lately. After that, it should work. You can also use the dgVoodoo configurator to add some graphic effects like texture filtering and aspect ration fullscreen scaling and cool stuff like that.
Dear, Just I want to inform you that the above solution is working perfectly
Just follow the bellow steps:
1- Download dgVoodoo2 and extract the folder
2- Move the dgVoodoo folder to your game path
3- open dgVoodoo folder and locate the dll files (DDraw.dll, D3DImm.dll, D3D9.dll and D3D8.dll)
4- Move the dll files to the game folder Settlers4\Exe\
5- Open folder dgVoodoo and doubleclick on the exe file
6- when the app open select from config folder the settlers 4 \ Exe path then press Apply
7- Open settlers 4\Exe\ folder and run the file name S4_Main.exe
avatar
iTrash: Go download and install dgVoodoo2. Just drag and drop the "ddraw.dll" and "d3dimm.dll" into the "Exe" folder. As for now, make sure to download the WIP version because there have been some issues with the stable releases lately. After that, it should work. You can also use the dgVoodoo configurator to add some graphic effects like texture filtering and aspect ration fullscreen scaling and cool stuff like that.
avatar
pgshussein: Dear, Just I want to inform you that the above solution is working perfectly
Just follow the bellow steps:
1- Download dgVoodoo2 and extract the folder
2- Move the dgVoodoo folder to your game path
3- open dgVoodoo folder and locate the dll files (DDraw.dll, D3DImm.dll, D3D9.dll and D3D8.dll)
4- Move the dll files to the game folder Settlers4\Exe\
5- Open folder dgVoodoo and doubleclick on the exe file
6- when the app open select from config folder the settlers 4 \ Exe path then press Apply
7- Open settlers 4\Exe\ folder and run the file name S4_Main.exe
the game will now load but the mouse isn't correctly aligned and i have no clue why
avatar
pgshussein: Dear, Just I want to inform you that the above solution is working perfectly
Just follow the bellow steps:
1- Download dgVoodoo2 and extract the folder
2- Move the dgVoodoo folder to your game path
3- open dgVoodoo folder and locate the dll files (DDraw.dll, D3DImm.dll, D3D9.dll and D3D8.dll)
4- Move the dll files to the game folder Settlers4\Exe\
5- Open folder dgVoodoo and doubleclick on the exe file
6- when the app open select from config folder the settlers 4 \ Exe path then press Apply
7- Open settlers 4\Exe\ folder and run the file name S4_Main.exe
avatar
jonhpepper: the game will now load but the mouse isn't correctly aligned and i have no clue why
Same here, any way to fix this?
avatar
jorgenekstrom: Hi,

I bought settlers 4 i few days ago and really looked forward to many
happy playing hours.. unfortunately the refuses to start. I get a message
saying

"Software 3D: error initializing graphic interface
Hardware 3D: error initializing graphic interface"

I use windows 7 x64 with and nvidia gforce 420 m graphics card. I have
updated all thinkable kinds of drivers, updated the whole system... I have
tried running the game as an administrator and in different compatible modes
but nothing works. please help me out here! cuz I NEED TO PLAY :P

cheers //jorgen
Thanks all for the fix.

My question is, this has been a known issue for a number of people for this game since 2014; why hasn't GOG implemented an official patch/fix/solution for this?