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marcianito: I had the same problem. The easy solution, skip going to the police station from the front door. Equaly, you won't access to the police station in this way.
I go directly with the garbage truck.

You won't loose too much.
Post edited February 03, 2015 by SurfBird
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darxide: Please go to the game's directory, default:
C:\GOG Games\The Longest Journey\32\01
and replace the 01.Xarc file with the one from here:
https://dl.dropboxusercontent.com/u/106372714/01.Xarc
That link gives me an error because of too much traffic. Any other way to get that file?
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lelaya: That link gives me an error because of too much traffic. Any other way to get that file?
Looks ok now. Let me know if you still have problems and I'll reupload it somewhere.
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darxide: I can't fix this issue on my end. I've already got Single Buffer forced to fix other issues and I can't set the game to Window 95 compatibility mode because my entire system locks up when I start the game and I have to pull the plug.

Edit:
Thanks GOG.com support, this fix worked for me:

Please go to the game's directory, default:
C:\GOG Games\The Longest Journey\32\01
and replace the 01.Xarc file with the one from here:
https://dl.dropboxusercontent.com/u/106372714/01.Xarc
This perfectly worked. Thank you!
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darxide: I can't fix this issue on my end. I've already got Single Buffer forced to fix other issues and I can't set the game to Window 95 compatibility mode because my entire system locks up when I start the game and I have to pull the plug.

Edit:
Thanks GOG.com support, this fix worked for me:

Please go to the game's directory, default:
C:\GOG Games\The Longest Journey\32\01
and replace the 01.Xarc file with the one from here:
https://dl.dropboxusercontent.com/u/106372714/01.Xarc
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Da-Huntha: This did the trick for me. They should include this in the installation.
You said it, man. :)
Replacing the 01.Xarc file with the one from the link worked for me without me having to change any other options at all. Thanks.
Hallo,
Bei mir stürzt das Spiel an der selben Stelle ab. Bitte Zeigen sie mir eine Lösung auf
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SabineBigge: Hallo,
Bei mir stürzt das Spiel an der selben Stelle ab. Bitte Zeigen sie mir eine Lösung auf
hier wurden einige vorschläge geposted. die ungewöhnliche lösung für mich war, einen längeren film mit einem player zu starten (vlc-player, könnte aber vielleicht auch mit dem mediaplayer klappen), bevor ich das spiel starte.
du könntest auch die 01.Xarc probieren, der link steht weiter oben.
es ist übrigens für den spielverlauf nicht nötig, die polizeistation auf diesem wege zu betreten. der richtige weg ist ein anderer.
Post edited September 20, 2015 by Cattie
Had the same problem. Replacing the 01.xarc worked fine.
Achhh! I'm German but I don't speak German! Have the same problem, crash right after the 'Breaking News' video on entering the police station. Where is the link to replace the 01.Xarc file?
scroll up, darxide posted a dropbox link.
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Cattie: scroll up, darxide posted a dropbox link.
Thanks!
Am I the only one who gets scrapped cops models after replacing the 01.xarc?
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LynXsh: Am I the only one who gets scrapped cops models after replacing the 01.xarc?
OK. I tried replacing the 01.arc file and I still crash. And I have tried all of the other suggestions in this thread. I just downloaded this game a couple of weeks ago, so it should be working, but I cannot get past the police station. Please suggest something that may work for me. I am running Windows 7-64 bit. Thanks.
did u tested to start a long video (local or internet) with a player or your browser while u play the game? it shouldnt stop before u are done with the game. worked for many people.

<SPOILER> u dont need to enter the police station in this way </SPOILER>
Post edited February 24, 2016 by Cattie