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Is this normal behaviour for launch week only items to disappear from GOG downloads even if you purchased the game during that launch week and were previously able to download them?

I've already talked to GOG support but it looks like they aren't really interested in chasing it up after my last reply, so I thought I would ask the question here.

I've luckily downloaded the launch items (mini art book, art book, novel & ost) after purchasing the deluxe version of the game, but I noticed now that there are no longer any links to these Launch Items. It was my assumption that GOG kept available the original download links available, for example I have the classic Fallout games which were removed from GOG's library at one time and the downloads are still available.

While I love having the ability to have a backup of my GOG games, it still worries me that something I purchased on launch disappeared and so if I lose my backup it is gone forever (except I guess if you go the piracy route).
Post edited April 14, 2024 by MJim
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MJim: Is this normal behaviour for launch week only items to disappear from GOG downloads even if you purchased the game during that launch week and were previously able to download them?

I've already talked to GOG support but it looks like they aren't really interested in chasing it up after my last reply, so I thought I would ask the question here.

I've luckily downloaded the launch items (mini art book, art book, novel & ost) after purchasing the deluxe version of the game, but I noticed now that there are no longer any links to these Launch Items. It was my assumption that GOG kept available the original download links available, for example I have the classic Fallout games which were removed from GOG's library at one time and the downloads are still available.

While I love having the ability to have a backup of my GOG games, it still worries me that something I purchased on launch disappeared and so if I lose my backup it is gone forever (except I guess if you go the piracy route).
I didn't purchase yet but as far as I know it's not normal for that to happen. You should contact support again and let them know about it. Did you actually received an answer from them or they haven't replied yet?
Post edited April 14, 2024 by alexandros050
Thanks for your reply,

It's been about 2 1/2 weeks since I emailed them last, so I've just reforwarded the same email again.

The problem being that these are launch items, so purchasing a new deluxe edition won't give you these additional items.
I'm hoping there are some others out there that might of purchased the game during release (July 2023), who might of noticed that those items are missing (or not, in which case it's just a specific problem with my account on my end).