Posted June 19, 2017
With the newer GOG version 2017.05.04_(11865) of the first Trails in the Sky game installed, my computer was crashing a second or two into the video after the prologue. (After the boy says, "My name is..."). This did not happen with GOG version 2.2.0.10.
Crash logs showed this:
<ProblemSignatures>
<EventType>APPCRASH</EventType>
<Parameter0>ed6_win.exe</Parameter0>
<Parameter1>1.0.1.0</Parameter1>
<Parameter2>590bdcef</Parameter2>
<Parameter3>DXdec.ax</Parameter3>
<Parameter4>6.8.0.0</Parameter4>
<Parameter5>47583cb9</Parameter5>
<Parameter6>c0000005</Parameter6>
<Parameter7>00048147</Parameter7>
</ProblemSignatures>
Using an old utility called DirectShow Filter Manager (which can be found at the VideoHelp website),
I identified a DXdec.ax filter installed with a 2010 install of CyberLink PowerDVD 10, an old DVD player I never even used. (DXdec.ax resides in the program folder, not the Windows folder. Registered codec filters can reside anywhere on your computer.) There's probably newer, better codec filter managers out there, but I had this old one handy and it worked.
I uninstalled PowerDVD 10, restarted my computer for good measure, and no more crashes! The problem was fixed.
Note that there likely several other packages with DivX support that may register DXdec.ax as well, not just PowerDVD 10. Also note that I was using an old version, and it's possible there's newer versions that don't cause an issue. But if you crash when the video plays, you need to look into this solution.
Note: I saw old posts claiming possible problems having codec packs using FFDShow installed, such as CCCP. I'd just like to point out that the current CCCP 2015-10-18 doesn't use FFDShow anymore and instead uses LAV filters, so it's safe. I have it installed on my computer.
Crash logs showed this:
<ProblemSignatures>
<EventType>APPCRASH</EventType>
<Parameter0>ed6_win.exe</Parameter0>
<Parameter1>1.0.1.0</Parameter1>
<Parameter2>590bdcef</Parameter2>
<Parameter3>DXdec.ax</Parameter3>
<Parameter4>6.8.0.0</Parameter4>
<Parameter5>47583cb9</Parameter5>
<Parameter6>c0000005</Parameter6>
<Parameter7>00048147</Parameter7>
</ProblemSignatures>
Using an old utility called DirectShow Filter Manager (which can be found at the VideoHelp website),
I identified a DXdec.ax filter installed with a 2010 install of CyberLink PowerDVD 10, an old DVD player I never even used. (DXdec.ax resides in the program folder, not the Windows folder. Registered codec filters can reside anywhere on your computer.) There's probably newer, better codec filter managers out there, but I had this old one handy and it worked.
I uninstalled PowerDVD 10, restarted my computer for good measure, and no more crashes! The problem was fixed.
Note that there likely several other packages with DivX support that may register DXdec.ax as well, not just PowerDVD 10. Also note that I was using an old version, and it's possible there's newer versions that don't cause an issue. But if you crash when the video plays, you need to look into this solution.
Note: I saw old posts claiming possible problems having codec packs using FFDShow installed, such as CCCP. I'd just like to point out that the current CCCP 2015-10-18 doesn't use FFDShow anymore and instead uses LAV filters, so it's safe. I have it installed on my computer.
