This is more of an annoyance than a full-blown problem in my case: KOTOR I and II from Steam both work on my laptop, which is a Core2Duo P8600 with an Intel 4500MHD integrated graphics processor on Windows 8.1 64-bit. However, the GOG versions do not. When I try to launch the games, there will be a few seconds of the loading mouse icon, then nothing. Checking the hardware scanner, the computer fails the OpenGL requirement, but I'm sure this was the case before when I used the Steam versions. Why then do the GOG versions fail to launch when the Steam versions launch and play perfectly without any issues?

As I said, this is more of an annoyance because I usually play games with an eGPU (Nvidia GTX 750 Ti), and both KOTOR games work fine when I plug in the external graphics card. But I would still like to get them working on my laptop whenever I don't have access to my eGPU or if I want to play on the road. Failing any fixes for this, does anyone have an idea or explanation as to why the GOG versions do not work on the laptop graphics?

By launch do you mean actually launching the program or launching from character creation. If you mean the latter I'm having the same problem.

A case of where Steam has fixed their version to work with current systems and gog has not.

I seem to recall a similar or same thing, where a workaround is to replace gog kotors exe with that of steam version, assuming you have access to both.

Someone(s) should as for a refund based on this, might wake up the staff around here.

The former; the program will not start up when I try to launch it.

I've asked for refund based on my own issues but it's been about a day and support hasn't answered yet.

I own the physical version of both games which work just fine on my computer with movies enabled so I was not at all happy with support's solution to disable the movies. I pushed the issue with them and they ended up giving me a refund.