Like everybody else, I guess, I'm hunting for information about the games I own, or plan to. And every time I get upset that such a great idea, like DRM-free, had to be implemented in such an incompetent manner:
- new releases are a gamble, they might easily end up not being supported (patched, maintain feature parity with other stores or even removed after a while - Wolcen, Armello?)
- apparently old releases, such as Star Wars - Empires at War, are not a safe bet either
- there's little information available on the games sold (version, latest patch, changes, future plans, etc) and given GOG's history with unsupported games you have to check lists and forum threads, basically you have to research what you're actually buying
- game requirements, at least for MacOS, are next to useless - maybe they fixed it meanwhile but when I was gaming on a Mac the specs were all incorrect and games did not work on the newer versions of the OS listed (even now I see Bionic Dues is no longer available for Mac despite the fact that I still have it installed on an older Mac laptop); By the way, I bought Age of Wonders III specifically to play on a Mac only to realize later that GOG is selling an inferior product (to Steam) and MacOS is not supported (so, again, you need to carefully check or even research what you're actually buying on GOG)
- they try to sell you DLCs or even games that you already have, for example you can buy in the same order The Witcher 3: Wild Hunt - Game of the Year Edition, The Witcher 3: Wild Hunt, The Witcher 3: Wild Hunt - Expansion Pass and The Witcher 3: Wild Hunt - Blood and Wine, if you're not paying attention you can buy the same DLC three times. This goes for lots of games where DLCs are double counted and listed as available to buy. Another example: Steel Division 2 - Total Conflict Edition has a bunch of DLCs listed, many of which are already included in that edition. Conveniently there isn't mentioned anywhere what DLCs are actually included, again, you have to research it. Games removed from store and added back, you can buy them twice as well if not careful.
There are lots of other issues with GOG, from the buggy (it still crashes often or loses functionalities) and super slow Galaxy client, the disjoined list of recommended games (I get recommended DLCs for games I don't have), the usually higher prices (no bundles for the base game + DLCs or ways to upgrade, e.g. GalCiv 3 or Ashes of Singularity), own library navigation, late release date (odds are you already have bought the game somewhere else by the time it is released here), etc.
So am I exaggerating when I say that GOG is a cash crab? Maybe, I'm not sure. After so many years they could have easily fixed many of their problems but they are putting almost no effort and continue to offer a subpar experience, they seem to just don't care. And it's a pitty. :(
Post edited May 20, 2021 by Monicheti