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Hi, a one year ago i buy, silver. After some times, i wanted to play on this game, but this game disappeared on my library. I send e-mail to support in this case, but they
wrote back: " I'm afraid that according to our logs such game was never purchased on the account assigned to your mail address " . It is someone whit a similar situation? Regards
avatar
dzikowsky: Hi, a one year ago i buy, silver. After some times, i wanted to play on this game, but this game disappeared on my library. I send e-mail to support in this case, but they
wrote back: " I'm afraid that according to our logs such game was never purchased on the account assigned to your mail address " . It is someone whit a similar situation? Regards
If you purchased it you should have an email as proof of purchase.