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NantucketIs anyone else having memory leak issues while playing the game?(3 posts)(3 posts)
(3 posts)
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Posted January 27, 2018
This has now happened several times. After playing for an hour or so, the game becomes very sluggish, and eventually freezes. When I go to Task Manager, Memory and Disk are tapped out at 100% (16GB RAM). In Task Manager, the game is showing as using very little of it, but it only happens when I'm playing this game. I love the game by the way.
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Posted January 27, 2018
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cmurphy999: This has now happened several times. After playing for an hour or so, the game becomes very sluggish, and eventually freezes. When I go to Task Manager, Memory and Disk are tapped out at 100% (16GB RAM). In Task Manager, the game is showing as using very little of it, but it only happens when I'm playing this game. I love the game by the way.
Hey cmurphy999, thanks for reporting it. Next time you experience the problem, could you please send us your game log via email at support@picaresquestudio.com so that we can take a look? You can find the output_log.txt in the Nantucket Data folder present in the Nantucket folder. If you prefer you can also just copy the text inside the file and put it here, but it contains info about your hardware (RAM, processor etc...), I don't know if you want to share them.

Once you experience the problem, close the game and send the log, don't re launch the game or the log is overwritten.
Post edited January 27, 2018 by PicaresqueStudio
Posted January 27, 2018
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cmurphy999: This has now happened several times. After playing for an hour or so, the game becomes very sluggish, and eventually freezes. When I go to Task Manager, Memory and Disk are tapped out at 100% (16GB RAM). In Task Manager, the game is showing as using very little of it, but it only happens when I'm playing this game. I love the game by the way.
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PicaresqueStudio: Hey cmurphy999, thanks for repotying it. Next time you experience the problem, could you please send us your game log via email at support@picaresquestudio.com so that we can take a look? You can find the output_log.txt in the Nantucket Data folder present in the Nantucket folder. If you prefer you can also just copy the text inside the file and put it here, but it contains info about your hardware (RAM, processor etc...), I don't know if you want to share them.

Once you experience the problem, close the game and send the log, don't re launch the game or the log is overwritten.
Will do! Thank you for your reply.
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This is my favourite topic
Community
NantucketIs anyone else having memory leak issues while playing the game?(3 posts)(3 posts)
(3 posts)