Posted July 15, 2018
Has anyone else the problem that the wire tuning doesn't work? Although I am sure I have the correct settings, the wires still give the same awful sounds. I even played around a bit, went through all possible settings for one of the wires, no change at any position ... then reverted to what I know are the correct tuning settings, entered what I know is the correct setting for vibration of the blue crystal (all cross-checked with my old solution notes because I got desperate enough to dig them out), but nothing happens ... to me it seems like for some reason, the tuning is not taken over, and I have no idea why this could happen. However, I wanted to check with the community before bothering the support when maybe I'm just doing something wrong, forgetting a step or whatever ...
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