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Hello!

After "Start book" there is "Would you like play tutorial?" dialog, both of its answers leads to the black screen with constantly playing music from menu.

I waited for about 15 minutes without any success. Music still plays, screen is black, mouse cursor is the same as in menu, no keyboard buttons is working.

Any thoughts about?
Hi pipopolam,

I suggest updating your graphic card's driver.

If your problem persists, please contact our support via email: support@daedalic.de. Of course you can state your problem in English.

Uyu
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Uyu: Hi pipopolam,

I suggest updating your graphic card's driver.

If your problem persists, please contact our support via email: support@daedalic.de. Of course you can state your problem in English.

Uyu
Any suggestions on how to update graphics driver on macOS?
Hi pipopolam,

I urge you to contact our support directly.

It would be helpful for them to have your System Profiler Log. To generate this, you need to launch System Profiler. Go to "Apple" --> "About this Mac" --> "More Info", then "File" and "Save". Please attach it to your email.

Thank you!

Uyu
avatar
Uyu: Hi pipopolam,

I urge you to contact our support directly.

It would be helpful for them to have your System Profiler Log. To generate this, you need to launch System Profiler. Go to "Apple" --> "About this Mac" --> "More Info", then "File" and "Save". Please attach it to your email.

Thank you!

Uyu
Thanks for the suggestion, just wrote to support address.
Should it be any confirmation from those side?
Hi pipopolam,

I got word from our support that they received your email. Let's give them some time to work on it. :)

Uyu
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Uyu: Hi pipopolam,

I got word from our support that they received your email. Let's give them some time to work on it. :)

Uyu
Great!
Thank you very much!