Bluescoutz: The game crashes in the Level Up screen when I play it in my new stronger PC.

My PC has a Intel(R) UHD Graphics and appears to run relatively fine until I get to the level up screen.

I have tried the N_Dawn fix and the Windows XP compatibility setting but they didn't work.

It appears to have to do the with game not being made with Intel Graphics Cards in mind. I read in a Microsoft forum that the game is trying to use DirectX9 but Intel overrides it and forces the game to use Intel's settings instead which causes the crash, and the only way to prevent it was to delete Intel's graphic updates or something like that which sounds risky.

Another fix was to reprogram the game launcher to directly use DirectX9 by altering its code which sounds complicated.

xtharpe: Try running dxdiag.exe and see what it reports as the DirectX Version number. It should be 12. It also give other info that could be useful. Since they are backward compatible you should install the latest version. I run lots of dx9 games under Win10/DX12 but with a separate g-
card.

Intel UHD Graphics is a graphics processor integrated into select Intel Core processors. The UHD isn’t designed for hard core gaming. It rather provides basic performance for managing the notebooks’ screens and some light gaming.

Bluescoutz: Well, I have DirectX12 and 12 GB of RAM, 8 CPUs and 2.1 GHz.

Bluescoutz: I'm still annoyed I can't play this game in this PC. I haven't seen anybody talk seriously about this.

Dunde0608: I believe, d3d9.dll t for fixing stuttering problem works also in this case.