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Hi,

I'm new here. I just bought and install Hellblade: Senua's Sacrifice. On first launch, I thought that the game was broken so I asked for a refund but I carried on testing and it appears that what I thought was a malfunction is in fact horrendous loading times.

On clicking on "New game", the loading screen stalls during 3 minutes. The second loading screen lasted 5 minutes. It takes me 3 long minutes to quit the game.

My computer specs fit the recommended ones for that game, unless I've overlooked something:
- Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
- Memory: 8192MB RAM
- DirectX Version: DirectX 11
- graphics: NVIDIA GeForce GTX 970M 3 gB

Is there any way I could fix this problem? Are there updates to come?

I contact Ninja Theory about that; I'm waiting for their answer.

Thank you for your patience!
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Open a technical support ticket with GOG; they're your first line of support. Click here for the main tech support page for this game.
Post edited June 14, 2018 by finkleroy
I was refunded. This thread can be locked.
Don't know, what your PC does ... when i start Hellblade, it takes about 15 seconds to get through producers commercial and reach the main menue.

Then i click on "continue" and i'm in the game after about 10 to 15 seconds. This is for my PC one of the fastest games loading.

Same with quitting - takes seconds to get back to main menue and from there end the game in about 5 seconds.

So i have to guess, this has nothing to do with the game itself.
Post edited August 03, 2018 by ten-th
avatar
ten-th: Don't know, what your PC does ... when i start Hellblade, it takes about 15 seconds to get through producers commercial and reach the main menue.

Then i click on "continue" and i'm in the game after about 10 to 15 seconds. This is for my PC one of the fastest games loading.

Same with quitting - takes seconds to get back to main menue and from there end the game in about 5 seconds.

So i have to guess, this has nothing to do with the game itself.
It was probably their RAM and graphics card.
avatar
ladyonthemoon: Hi,

I'm new here. I just bought and install Hellblade: Senua's Sacrifice. On first launch, I thought that the game was broken so I asked for a refund but I carried on testing and it appears that what I thought was a malfunction is in fact horrendous loading times.

On clicking on "New game", the loading screen stalls during 3 minutes. The second loading screen lasted 5 minutes. It takes me 3 long minutes to quit the game.

My computer specs fit the recommended ones for that game, unless I've overlooked something:
- Processor: Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
- Memory: 8192MB RAM
- DirectX Version: DirectX 11
- graphics: NVIDIA GeForce GTX 970M 3 gB

Is there any way I could fix this problem? Are there updates to come?

I contact Ninja Theory about that; I'm waiting for their answer.

Thank you for your patience!
What about your hard-drive?

Anything mechanical (especially 5400rpm) is really slow for loads, especially when compared to SSD's.