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Ashleee: 更新:

GOG.COM上的春季特价,以及COVID-19 的病情大大影响了我们的日常工作,客服正在面对庞大数目的查询,在回覆时间上可能会出现2周至4周的延迟。若您发出了退款申请,我们会跟据收到电邮的时间顺次序回覆。为您带来不便我们深感抱歉,也感谢您的谅解。
订单#c9ed1ead60bc

我用中文英文都回复了,我同意!为什么还不退款,我同意退回GOG钱包,你们不给原路退回,GOG钱包都不退吗
我的订单号:#bffa555723da
请处理下退款,一直说退款到钱包,但我需要退款到原支付渠道—支付宝!
订单#727C10257568 退回到支付宝

order #727C10257568 give money back to ali-pay
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Ashleee: 近日我们收到了大量的查询,因此在回覆上会出明显的延迟,请保持耐心,客服会逐一回覆大家的邮件。

感谢各位的谅解。
这是我的订单号:订单#af0bae3bc4b8我已经通过电子邮件回复了你。我已经申请了2077退款。电邮凭证ID为 #859369 .我希望通过原来的付款路线退款。不要返回去钱包。也没有留下游戏的想法。距离发起退款已经过去了十天。

This is my order number:#af0bae3bc4b8, I have replied to you via email. I have applied for a 2077 refund. I want to refund through the original payment route. Don’t go back to your wallet and don’t plan to keep the game
订单#AE757BB89820 希望退款到支付宝,这个账号的邮箱填错了,一直不给我改,你退到我的钱包里我邮箱填错了游戏都买不了有什么用???
您好,我想退款,退回到原支付方式,订单号#0844D6B9EF1A,发了很多次邮件,从12月10日就发了退款的申请,长时间都是机器人回复之后便是发出消息后一直没有回复,现在发出的退款请求还被关闭了,麻烦尽快处理一下,不然 就只能找当地的市场监管部门了
这是我的订单号:订单#a162dd963e1c我已经通过电子邮件回复了你。我已经申请了2077退款。我希望通过原来的付款路线退款。不要返回去钱包。也没有留下游戏的想法,谢谢。

This is my order number:#a162dd963e1c, I have replied to you via email. I have applied for a 2077 refund. I want to refund through the original payment route. Don’t go back to your wallet and don’t plan to keep the game,thanks.
已经好了
Post edited August 31, 2021 by icewill
你好,这是我的订单号:#976066334FFA,我已经通过电子邮件回复了你。我已经申请了2077退款。我希望通过原来的付款路线退款。不要返回去钱包。
Hello, this is my order number #976066334FFA. I have replied to you via email. I have applied for a refund of 2077. I would like a refund via the original payment route. Don't go back to your wallet.
Post edited January 04, 2021 by Hydracxz
你好,我在十二月十二号购买完该游戏游玩了不到半小时便发现我无法适应该游戏,感到难受并且我的电脑无法运行该游戏尽管我调整了设置许久,并于当天退款,到现在还没有人回复我,我希望能退回到我的原账户。我的订单号是#558255f 0ca84 邮箱是304698560@qq.com


Hello, I bought the game on December 12. After playing it for less than half an hour, I found that I couldn't adapt to the game. I felt uncomfortable and my computer couldn't run the game. Although I adjusted the settings for a long time and refunded it on the same day, no one has replied to me so far. I hope to return it to my original account.My order number is #558255f0ca84 and my email address is 304698560@qq.com
您好,我想退款,退回到原支付方式,订单号#8f583ffbb67d,发了很多次邮件,从12月10日就发了退款的申请,长时间都是机器人回复之后便是发出消息后一直没有回复,现在发出的退款请求还被关闭了,麻烦尽快处理一下,不然 就只能找当地的市场监管部门了

Hello, I bought the game on December 12. After playing it for less than half an hour, I found that I couldn't adapt to the game. I felt uncomfortable and my computer couldn't run the game. Although I adjusted the settings for a long time and refunded it on the same day, no one has replied to me so far. I hope to return it to my original account.My order number is #8f583ffbb67d and my email address is 1848601729@qq.com
Post edited January 09, 2021 by yemengxinyu
您好 这是我的订单号#AA231F6CFC54,我的支持凭证是#964241,希望能尽快退款到支付宝

Hello, this is my order number #AA231F6CFC54. Mysupport ticket ID is #964241.I hope to refund as soon as possible to Alipay
订单号#EDDBCC24664F 退款申请ID为#875297
我12月16日申请的退款,已经28天过去了,还没退回我的支付宝。请退回到我的支付宝!谢谢
电子邮箱是xu15975z@foxmail.com
my order number #EDDBCC24664F
The refund application ID is # 875297
The refund I applied for in December 16th has been gone for 28 days and has not been returned to my Alipay. Please return to my Alipay! thank you
這是我的訂單號:訂單#d96e2f13b81c 我已經通過電子郵件回復了你。我已經申請了2077轉換。我希望通過原來的付款目的地更改。不要返回去錢包。謝謝。
我已经申请了2077退款。我希望通过原来的付款路线退款。不要返回去钱包。
你好,这是我的订单号#969679。我已经通过电子邮件回复了你。我已经申请了2077的退款。我想通过原来的付款路线退款。别回你的钱包
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