Hello,

I'm not a regular Galaxy user, but I do use it by periods on my retro-gaming rig (mostly under Windows 7 64 bits), almost exclusively for fun with specific Achievements in specific games, and I didn't have issues with it until now. Well, actually, I did experiment a GalaxyClientHelper.exe crash at startup recently - with Galaxy still working fine in itself despite the crash -, as some other players already reported months ago, but a solution provided on the forums, by enabling "Experimental features and updates", made that message disappear. No visible problems since then. I don't know if this can be related...

I started playing again Shadow Man Remastered in order to unlock the few Achievements added by its last patch, popped the "50 hours" general Achievement a few days ago, then reached and beat the fight required "Embrace Death"... to no avail. As I'm neither using Cloud Saves usually, nor the Overlay, those were disabled while that happened, but enabling Cloud Saves after the bug occured, I noticed a "Cloud Sync failed due to heavy load" warning... I then contacted Gog support, obtained (quite fast !) an answer, instructing me to check the Trusted & Exception list of my firewall (etc.), even though, as said above, everything was working just fine until then. I added executables anyway... and even disabled it completely for good measure : no changes at all. Gog support then proposed to add the Achievement to my account, like they did a couple of years ago after a minor issue on another game, hence the reason I'm not posting this under Shadow Man Remastered's forum : that problem will soon be solved.
But, suspecting it had nothing to do with at all with that specific game, I went ahead and installed three short games in order to test their Achievements : Au Revoir, Technotopia and To Hell With The Ugly. Two of them indicated wildly different percentages related to each Achievement, so I thought it was safe to assume they were working as intended, at least for most of us... but no dice again : no Achievement unlocked at all, even the most basic ones ("Complete the Tutorial", etc.). Not that it matters much with such short titles...
I then tried several version of Galaxy, even returning to 1.2, which would already suit my very limited needs. Alas, still no improvement : nothing unlocks in my three test games.

I wonder if I should try even more games, just to be sure, but I'm now running a bit out of ideas, so any help or suggestion would be appreciated. Has anyone already encountered that problem ?

Thanks in advance...

Hello,

• The game executables need Internet access in order to unlock achievements.
• You won't see any notifications for unlocked achievements if the overlay is disabled.
• Martial Law is what I recommend for testing. It's free and can be 100% completed in 15-30 minutes. You should unlock at least one achievement without even trying.

Thanks for the reply ! Why wouldn't it be so when every game, at least up to now, seemed happy with my current configuration ? Or, to reformulate, what would I need to do or test in that regard, apart from disabling Windows's default firewall ? Yes, but that's fine, as I never needed them. But that shouldn't prevent the Achievements from registering themselves in Galaxy, right ? In the past, I don't remember having issue even with disabled Cloud Saves and Overlay options. Good idea ! I'll do just that...

because some Achievements like 50 hours played are locally stored and others like X-boss fight are on a centeral sever shared by Gog & Steam etc

the Gog help desk gave you bullshit advice with firewalls [while true, not relavent in this senario] and the real issue is the Windows 7 rig has sadly reached the point that online sever will not trust it to talk to

as a work around you could set up a hyper-v or vmware network or just forget Achievements when not running W10-11-12 systems

Now that seems more likely indeed... I suspected that kind of scenario, but didn't read any thread about it then. Did I miss something ? This isn't a major bother for me, but I would have expected to see a minimum of notices from people still using Windows 7 for whatever reason... At least one post somewhere.

In any case, the Martial Law test also failed, so I'm pretty sure you're right and will try from another rig with a more recent OS. Now, just for the sake of this one - since maintaining it with a multi-boot of old OSes still has uses from time to time -, when you were talking about Hyper-V or VMware, what was your idea ? Did you mean to emulate a W10 (etc.) just for the sake of unlocking Achievements from savegames ? I dabbled a bit with VMware back in the days of 98SE, so I guess I could do that if it proved to be a simple way to say "Hello" to Gog's server during a minute whenever I have Achievements to register.

Thanks for the idea anyway...

hyper v and vmware are a way to run old os on a new network so as example you buy a new w11 laptop then install a virtual w7 system in it to play the game... everything in the game is by w7 rules but the actual internet handshake is w11 rules [keeps online severs, banks etc happy]

as a very general rule of thumb hyper-v [microsoft] is cpu based and vmware [called fusion on Mac systems is more GPU friendly]