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GOG Galaxy 2.0: Filled with bugs, integrations frequently flop, buttons unresponsive, achievements fail to unlock properly, no Linux version, a certain security flaw still in an ambiguous state, etc.

GOG team: Let's make a gimmick nobody needs, that could potentially destroy our store's only niche!

Seriously though, I get that you need to profit and get even more well-known and well-liked in the gaming community, but this? This doesn't seem to work well.

At least fix the issues above first, please.
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Yeah, how abou turning into a reseller for another shop... When desperately needing some coin, "Let's keep digging deeper, eventually we will have a mountain high enough to climb out of the hole" begins to sound like a workable strategy.

I don't know in which direction the GOG ship will sail, but considering that this move doesn't promote GOG but rather helps promoting other stores, whereas other stores do not seem to help promote GOG in return, i wonder whether the ship will be able to keep sailing at all.
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"We created GOG GALAXY 2.0 to give gamers a better way of organizing all their games across multiple gaming platforms into one library. Since its launch, the most requested new feature has been the option to buy games not only from GOG.COM, but from other platforms as well, straight from the GOG GALAXY app. "

Hard to believe. I for example requested a fully working optional client that actually does what my seperate clients are allready able to do: hiding and tagging games by platform as well as sorting by purchase date. I say it again: I simply don't believe that one of the most requested thing was to get a store to buy DRM's games inside a still not fully working and slow client that is supposed to be completely optional. Sorry, GOG - I just don't believe you here. But I have almost given up that my requested BASIC features will ever arrive in Galaxy and I simply am tired of writing feature requests and mantis reports just to get ignored.
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Just putting my voice out here. I dislike this move. Others in this thread have already raised concerns and I personally dislike that GOG is engaging with non-DRM-free content. It may pull in more users for the Galaxy client, but it also undermines one of the core pillars you built upon.
there's a cool backupstrategy though: the gogrepo script let's you download all your content and playnite is a full fledged library management software that serves all your needs.

just a tip, might come in handy after gog is finished digging their own grave or whatever they are doing ...
Lgogdownloader is also a good option.
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obliviondoll: OK, but when are you putting it back into being properly treated as the far-from-ready beta it so clearly is? There's active service-breaking problems and you're still not rolling it back to give users proper access to the last known stable client.

Staff have directly confirmed it's in beta, but users opting out of beta testing are still having the client auto-update into a blatent unpolished mess of a beta build that isn't ready for widespread launch yet.
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SebasCyan: What are you talking about, I've had literally zero issues with Galaxy even back when it was beta and continues to work perfectly today as well.
Apparently I missed this comment previously. "I had no problems" and "nobody had any problems" are not the same thing at all. Not in any way, shape, or form. GOG had reports from users during beta who were losing access to their games through the client. Games just disappear from the game list in the client and can't be re-added, or can be re-added but disappear again soon after. This was a known issue when the beta was still being treated as beta, and it still happens now, and there have been reports within the past week of the current version of Galaxy 2.0 still having the same issue. It's not even just off-site games disappearing, GOG's own titles are going missing from people's game libraries in 2.0 as well, which makes even less sense than it being an integration problem.

There's absolutely no excuse to have a forced update to a cleint version with problems this severe. This is, in many cases, a potentially service-breaking issue. There's no way to justify it as being anything less than that. It needed to be addressed at least, if not fixed, before pushing Galaxy 2.0 as the main client. It DEFINITELY needs to be fixed before any rational person can claim Galaxy 2.0 isn't in beta. GOG staff have confirmed Galaxy 2.0 IS still in beta. But there is an "opt out of beta testing" option which it actively refuses to respect. That's ALSO not ok.
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Why will GOG Galaxy be used to facilitate and promote the purchase of DRM-encumbered games? Perhaps the client should be renamed CDP Galaxy and become wholly distinct from GOG.com? If the third-party store offerings were limited to DRM-free games, I wouldn't be too bothered (as long as any related DLC was also DRM-free). There might occasionally be unfortunate instances in which DRM was later added to a third-party store game after the game had been added to GOG Galaxy's curated selection from that store, but I am confident an agreeable solution could be reached in such cases (particularly if a policy was already in place for such an occurrence).

Based on screenshots, the presentation of GOG.com and EGS is clear enough in the client (e.g. when looking at "More offers") that I don't think the addition of other store offerings looks muddled. But purposely offering DRM-encumbered games shouldn't be introduced (I am not seeking to dredge up previous discussions of whether that line has already been crossed).

In theory, I would be open to purchasing third-party store, DRM-free games through GOG Galaxy, but I would much rather purchase games directly from GOG.com instead. I might wait a few years after a game's release before committing to a third-party store purchase (I am already used to it as is) in case the game at issue eventually made its way to GOG.com. It's not the concept of third-party stores in GOG Galaxy that necessarily concerns me, it is the implementation.

The fact that this feature can be turned off is somewhat irrelevant to me (it also sounds like this is an opt-out setting as opposed to an opt-in setting). If the GOG Galaxy client is going to allow DRM (and GOG sp. z o.o. receives a cut from these DRM sales), GOG.com itself might as well become like the Humble Store then, where third-party store games with DRM are sold, but you can filter them out. There is little point in keeping up a pretense espousing a 100% DRM-free stance for GOG.com that has been rendered hollow by the company's overall business practices (i.e. allowing DRM sales via the client, from which GOG sp. z o.o. would be profiting). I realize 100% DRM-free is a niche that may be difficult to sustain as a business model, but it also happens to be the niche that draws me to GOG.com, and I only use GOG Galaxy because of GOG.com.

I have had an excellent experience with GOG support, and I appreciate GOG stating that it will apply the same support to third-party store purchases made via GOG Galaxy. I hope that proves to be sustainable, but I have seen the breakdown of support elsewhere (notably with the recent influx of previously Origin.com-exclusive games on Steam), where customers have complained about being batted back and forth between different customer support teams (e.g. Steam Support and EA Help), each absolving itself of lending assistance.

I see that the privacy policy and user agreement have been updated to reflect the change with regard to GOG Galaxy Store and keyless access, coupled with the addition of the GOG Galaxy privacy notice.

I assume if a person purchases an EGS game through GOG Galaxy and a couple of years later that same version is released on GOG.com (assuming the publisher isn't further disincentivized from publishing on GOG.com since the game is already available from a third-party store in GOG Galaxy), that customer won't be offered a discounted price for the game (dare I dream receiving the game at no additional cost?) on GOG.com even though the person made their original purchase of the game through GOG Galaxy from which GOG received a cut.

Does it mean games with DRM will be sold in the new store in GOG GALAXY?

GOG GALAXY 2.0 was created as the app to organize all your games across multiple gaming platforms - no matter if these were DRM-free single player games or online-only MMOs. Similarly, the new store in GOG GALAXY welcomes all games from all platforms - including GOG.COM.
That wasn't a complicated question in the FAQ. Why can't it be answered with a simple "yes"? (That was a rhetorical question, BTW.) I already read enough of these roundabout answers from politicians. Explain your motivations as you will, but be upfront that the current plan is to allow DRM-encumbered purchases (I hope that plan changes).

I may be alone in drawing this distinction, but a client that allows you to launch DRM-encumbered games from other digital distribution platforms (but doesn't facilitate the purchase of those DRM-encumbered games) is different from a client that actively promotes the purchase of DRM-encumbered games from other platforms. There is a difference between tolerating the current reality of DRM and embracing that reality.

I'm not anti-Galaxy. I just want an excellent GOG client. I can do without the universal launcher functionality, but I'm also ok with it being a feature. But I'm not ok with the promotion of the purchase of DRM-encumbered games, even if that can be turned off in the settings.
Post edited October 09, 2020 by Cantiras
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Cantiras: I may be alone in drawing this distinction, but a client that allows you to launch DRM-encumbered games from other digital distribution platforms (but doesn't facilitate the purchase of those DRM-encumbered games) is different from a client that actively promotes the purchase of DRM-encumbered games from other platforms. There is a difference between tolerating the current reality of DRM and embracing that reality.
You are not alone - this is very much to the point.
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Thank you Cantiras, your post echoes my sentiments exactly.

I'd just like to emphasize profusely that, at least in my case, I couldn't care less about other platforms. I don't think they are worth it. I personally think this damages GOG severely in the long run, although I certainly hope not.

Launching any game bought on any store through GOG Galaxy, sure, but enabling abusive, damaging and divisive platforms to sell on GOG was a horrible mistake.

In my view, not only have GOG associated with an extremely divisive company that has done nothing but damage to the gaming industry recently with their exploitative Fortnite-money forced moves into the storefront space but GOG is also now complicit in their potential success, which, in my opinion at least, is the opposite of what should rightly be happening.

EGS is a train wreck of false promises, only kept relevant with their bought exclusives and ungodly money spent on life support and using free games as bait. There is nothing pro-consumer about EGS, only examples of the opposite. Not to mention the extremely likely potential future of supporting Chinese Communist Party shareholders.

I understand GOG and CDPR needs extra revenue sources, but they are also a safe haven for gamers from corporatist abusers, and I will support them forever wholeheartedly as long as that is the case, but this was a step in the wrong direction. In my opinion GOG should focus their efforts on getting more developers to embrace DRM free and expanding their own storefront, make it the best it can be, uniquely.

It should be pushing for even more ways to strip DRM forever, not inching slowly to a little DRM "sometimes". It should focus on refining that GOG formula that made it so special, because what GOG started fighting against so many years ago, is now an even worse problem today, and GOG opened our eyes and the way to fight it, it is the standard bearer we all rally behind.

In a sea of gaming darkness, filled with abuses, GOG and CDPR were one of the few shining lights, and that promise is what got them to where they are now, and more and more people are waking up and rallying to it. This must never be forgotten.
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Something peculiar happened yesterday...

All of a sudden I felt the strongest urge to buy a 12TB external hard drive, so I went ahead and ordered one off the internet.

Just sayin'
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fronzelneekburm: Something peculiar happened yesterday...

All of a sudden I felt the strongest urge to buy a 12TB external hard drive, so I went ahead and ordered one off the internet.

Just sayin'
Which HDD?
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Cantiras: I may be alone in drawing this distinction, but a client that allows you to launch DRM-encumbered games from other digital distribution platforms (but doesn't facilitate the purchase of those DRM-encumbered games) is different from a client that actively promotes the purchase of DRM-encumbered games from other platforms. There is a difference between tolerating the current reality of DRM and embracing that reality.
Well said, and you are not alone.
When I first started using GOG Galaxy 2.0 Beta I was thinking this linking of game libraries is such a great feature. No need to remember where I got the games from since they are all in one big list. I was thinking that it would be cool if they did the same with stores so I could see all the different platforms in one store portal. But then I thought it will never happen. Never in a million years. Good Guy GOG is really good, but no company is that altruistic. Surely they want me to use their store and not promote their competitors' stores.

I guess I was wrong. Never been so happy to be wrong.
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SmollestLight: Since its launch, the most requested new feature has been the option to buy games not only from GOG.COM, but from other platforms as well, straight from the GOG GALAXY app.
I'm sorry what? Who requested that, when, and where?