It's probably because of the pointless whining thing that is the issue on all sides. The developers obviously agree with you in that it is pointless and on the flip side, the community feels it is pointless as well since it has been in Beta for so long with nothing much at all corrected or fixed or improved. Add to that, that the Beta is being forced, and I think you hit the nail on the head with the pointless comment.

no. as apaying customer i personally agree with it and have no trouble with saying it. the company claims to be about old school gaming and gamers and all about what we want and then ignores one of the most basic things, choice. a simple downloader. a simple interface.

the person/people that chose to go in this direction should be fired. that is an opionion that i am more than happy to give

I guess a lot of folks at companies get fired the minute you become unhappy, Over any change for that matter lol.
Its the net.. People will say just about anything on it.. Being its not face to face conversation. Seen a fair share of it in communities on the net over the last 2 decades over so many issues. I recall when the outtages over on Verant servers for Everquest.. it was a nut house..

I am afraid there is no long or short term solutions to this problem, this "thing".
It was decided long ago by GOG and/or CD Project to make this abomination of One Client to Run Them All™.
They obviously disregarded customers claims to stay like they were before and to remain normal.

You can install old Galaxy, you can stop it from updating, you can complain about it on the forum and in support tickets and make wishlist entries, but somewhere down the road that simply will not matter and one day you will have to update to 2.0, if you want to use Galaxy. Hopefully, website and offline installers will still work.

I have over 700 games on GOG and was even starting to buy duplicate of games GOG has released here, which I already own on Steam; but now, after this forced or soon to be forced Galaxy 2.0 update, which in my eyes is an abomination and in soooo many ways worse than even new Steam, I will hold my wallet for some time and look elsewhere.

My BlackSun senses™ are tingling, someone mentioned my name...

I created a dedicated topic as a "How To" for all cases I could find all over the forum, with instructions on how to deal with them and get back / stay on Galaxy v1.2, here:
HOW TO Keep Galaxy v1.2 client and avoid the forced v2.0 BETA update

Hopefully, that'll help people find what they're looking for quicker than having to search the forum.

For the VAST majority of customers "it lets you link to other platforms" is either a feature, or entirely irrelevant because they won't use it anyway. You seem to be the only person for whom this is somehow a negative point about Galaxy 2.0

The problems are in its lack of polish, new colours, removal of old view layouts and replacement with new, removal of a number of features and some basic functionality... not the fact that you CAN OPTIONALLY do something new that was never possible with the old client but which a lot of people don't care about either way. Basically, the problems can be summarised by saying "it's a beta and they're forcing it on everyone in spite of admitting it's not ready for launch".

You should consider replacing "hopefully" with "obviously", since locking access to your games behind a launcher would be DRM and would violate promises under which this entire brand operates. If they did that, they'd be actively forcing themselves to issue massive numbers of refunds to customers who won't accept them doing so and there would be ZERO legal ground for them to refuse those demands in most cases.

And with new Steam being an active health risk for a number of users, I'm pretty sure "worse than even new Steam" is an exaggeration. Unless you missed that bit of news in spite of it having been actively discussed on the forums as well as directly passed on to Valve more than 6 months ago now (my own first report about it was about 5 months ago).

That is exactly the biggest problem with this One Client to Run Them All™; they've spent most of the time implementing linking to almost all other platforms and clients, so many of normal features are missing or are lacking. They should have made GOG games and GOG customers their priority; make user friendly UI and all normal features from Galaxy 1.0-1.2 work normally or better, and than, when the foundation was built, implement this cross platforms thing, one by one!
I am also not using these linking platforms thing and will never.
You still have to have those clients installed and running, so what's the point then?

Now something about promises; promises are meant to be broken! I am not a lawyer, but if you say that locking game installers behind clients/launchers which you have to run only once for any given game, to download it and than you can run it without that client/launcher is DRM, than I hope you are right, for all of us.
But, IMHO, it is just stretching the law, like bubble gum; so if, and again I say, I hope that will never happen, they do this, their lawyers will be ready to stretch that law to its limit.

And now about new Steam UI. I was actively refusing to update to that UI for months, not because it gave me health problems (does it do that? link, please!), but because it was awful and horrible and I couldn't find everything I could earlier.
We can argue which is worse; Galaxy 2.0 or new Steam UI, but want I meant was that people voiced their concerns about it; there was tens of thousands of posts about it and in the end, after few months, everything blew over. No one is talking about that anymore; not on the main forums anyway.

If it happens on GoG where G1.x is phased out and only support for GBeta, I for one, will not be posting about GoG's new Galaxy fubar ither.

I won't be seeing the shiny new games they have for sale since I won't be using the Client, however.

At that point, it would be beating a dead horse to complain. I'll let my lack of funding, such as it is, do my talk.

I own 450ish GoG games, so I'm not a lite user. That said, just think about the number of people that have posted negatively (or positively) on this forum. Now consider the number of people that use GoG.

You are seeing very, very few posts about it, good or bad, compared of the number of GoG users. I think GoG might see a slight difference in income from people like me, but I doubt that it would hardly be enough to even register for them.

From the way they pushed this Beta, to the lack of information, to the lack of making any meaningful changes since the Beta started months ago to address these issues, they have made it abundantly clear what they think about us.

They don't.

They care not one wit what we think or do. If everyone that posted stopped buying games from GoG, I doubt GoG would even notice.

So making a difference isn't going to happen, imo. I can only control me. And I'll try to secure the games I do own, regardless of what GoG decides to do, and never spend my money on them again. That's if they drop G1.x and GBeta doesn't have drastic changes (notably for me that would be: listing of games properly, links, and a way to remove/hide the social stuff that clutters the UI, at a minimum). Not to influence GoG, or get back at them, only because I spend my money where I wish.

This was back in 2017, and communication with the community is still pretty much non-existent.

Quote: "The reason for the invitation was that GOG wants to improve communications with the community. They are aware that they have been having difficulties on that front, that mistrust has been building, and that many of the larger controversies in recent years could probably have been avoided altogether. To this end, they wished to get the input from some of the community members, to see what improvements could be made."

If you want to read the whole thing.

https://www.gog.com/forum/general/6_community_members_went_to_gog_hq/page1

They are EU based, and EU law is more protective of consumers than US law. I live in New Zealand, and I know without any doubt that I would get a full refund of all my games if GOG made Galaxy a requirement for accessing downloads of games. For one person with only about 30 games, that's not so huge. But for the many local friends I know with game libraries in the hundreds or even thousands, being able to get up to $30,000 each out of GOG with little to no upfront cost on our part doesn't sound like a cost-effective decision on their part even if we were the only country where people would win such cases (and we aren't).

https://steamcommunity.com/discussions/forum/10/1745643015563656613/
https://steamcommunity.com/groups/SteamClientBeta/discussions/3/1658943116231004154/
https://steamcommunity.com/app/593110/eventcomments/1640926712932113346/

First 2 are directly relevant, 3rd is the announcement that they forced it on everyone and has some discussions about the health problems it's causing people.

I'm definitely not saying that "better than Steam right now" is a compliment. The fact that people think it's even valid to compare the two in their current state reflects poorly on GOG's decision. And yes, SOMEONE is still talking about the problems with the Steam library. I know a lot of people boycotting Steam since its launch, and with it having reached literally 6 months without even acknowledgement from the company, I'm likely to keep my boycott of the company going for at least another year past the point when they fix it - assuming they actually do. I'm spreading the word in game forums where relevant (which is literally any game I'm interested in which hasn't been confirmed to be coming out somewhere that isn't Steam).

Only problem is by this rate, we will soon run out of game stores to support!

I am very patient. When a company proves themselves to be making a MISTAKE, I am willing to treat that as a MISTAKE and not a deliberate offense, until it is shown to be otherwise. I took several months working with Steam Support before progressing to the point where they were openly admitting they couldn't get any action to be taken regarding the fact that the new client had been verifiably turned into a health risk for myself and a number of other users. At that time, they recommended that I contact the company's legal department and gave me the relevant details. As I don't have the budget to make legal action a valid response to the situation, particularly with the current situation the world is in, I have so far only reported this as a concern for my government's consumer protection agencies to look into. They are, for obvious reasons, more focused on more urgent matters right now, and even without that, their process tends to take quite some time. They have - as Valve were - been given all the relevant information about the topic. So hopefully they can understand that this is a major failure and a willful decision by Valve and take action - it wouldn't be the first time this country's government has taken action against Valve and forced a change in their behaviour if they do.

With GOG, they are still a LONG way from running out of time to respond, and have yet to give me any indication that they intend to make the same mistakes Valve have made with their active and deliberate refusal to revert a provably-incompetent update that isn't ready for public release. For now, I'm giving them the benefit of the doubt, and waiting - not shopping as much as I'd like, but not 100% cutting myself off from considering purchases through their platform either. If they progress further down the road to being Steam 2.0, then I will treat them as such. But so far, that doesn't appear to be the case.

oh wow, so i'm not the only one. i have a couple of hundred games here, but just a dozen or so on steam. i thought gog are the cool guys and i was proud supporting the "cause" with my money.

now i'm sitting here with(out) this broken beta that is killing tags (thus my whole, tagged library), being ignored by the developers. this is the very moment gog is going to sh*t mark my words, i wish i had all those games i have here over at steam, at least their client supports basic library functions and i'm pretty sure it will continue doing so ... gaaah!

Ouch.
Yeah, GoG, that's exactly what you don't want your customers to say and feel like.
That's on you.

Fix the client, GoG. Yesterday.