It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
HI!

From yestarday to today i have been trying to Pre-load Cyberpunk, and always having the same problem (E3 Error)
i tried unistalling the app and reinstalling also make sure the premissions on my firewall were ok and rebot my router over and over, and still happening, one thing that i tried was installing the first witcher that they gave me for free with the offline backup installers and it worked but if i do it normaly it happens the same error.

And i also contact the support and all i received was atomatic massages ... so i guess i just lost 60 euros. never ever i will buy another game from GOG terrible experience, i just bought it because all the money goes to cd projekt red, but after this i guess im going back to steam.

Please help.
Attachments:
This question / problem has been solved by CyberProxyimage
Update,

I changed to a different internet, to my father in law via wifi and it started the pre - load, after that i changed back to my wifi and it worked again, after that i changed my ethernet port and plug my pc via ethernet cable and everything is back again as it should be from the begining, if you guys are in touble try to do this, it might work. . .

Cheers

CYBERPUNK BABY!!! :)))
-.-"""

NEW UPDATE !!

Keeps crashing in 92% it cant do the instalation keeps crashing,had to unistall the app and start all over again

Worst experience ever from GOG !
avatar
CristianoCardoso: HI!

From yestarday to today i have been trying to Pre-load Cyberpunk, and always having the same problem (E3 Error)
i tried unistalling the app and reinstalling also make sure the premissions on my firewall were ok and rebot my router over and over, and still happening, one thing that i tried was installing the first witcher that they gave me for free with the offline backup installers and it worked but if i do it normaly it happens the same error.

And i also contact the support and all i received was atomatic massages ... so i guess i just lost 60 euros. never ever i will buy another game from GOG terrible experience, i just bought it because all the money goes to cd projekt red, but after this i guess im going back to steam.

Please help.
Its happening to me too... im trying over and over again, and nothing
avatar
CristianoCardoso: HI!

From yestarday to today i have been trying to Pre-load Cyberpunk, and always having the same problem (E3 Error)
i tried unistalling the app and reinstalling also make sure the premissions on my firewall were ok and rebot my router over and over, and still happening, one thing that i tried was installing the first witcher that they gave me for free with the offline backup installers and it worked but if i do it normaly it happens the same error.

And i also contact the support and all i received was atomatic massages ... so i guess i just lost 60 euros. never ever i will buy another game from GOG terrible experience, i just bought it because all the money goes to cd projekt red, but after this i guess im going back to steam.

Please help.
avatar
Kise_Ryouta: Its happening to me too... im trying over and over again, and nothing
did it also happened the download via ethernet cable not working ? but on wifi working just fine ?because i have now started a new download but i had to use the offline backup installers ...
Same here. Somehow today the download request went through and completed, but I still have the issue.

Coincidentally, we are all from Portugal. Gog geoblocking?
Post edited December 10, 2020 by Zidras
avatar
Zidras: Same here. Somehow today the download request went through and completed, but I still have the issue.

Coincidentally, we are all from Portugal. Gog geoblocking?
and with the ethernet cable ? are you having the same issue ?
avatar
Zidras: Same here. Somehow today the download request went through and completed, but I still have the issue.

Coincidentally, we are all from Portugal. Gog geoblocking?
well thats an option i dont know i just started with the offline backup installer again ... and its going alright for now. now i have to wait another 2 days to download 104gb, because im stil on DSL internet -.-""
Post edited December 10, 2020 by CristianoCardoso
avatar
Zidras: Same here. Somehow today the download request went through and completed, but I still have the issue.

Coincidentally, we are all from Portugal. Gog geoblocking?
Yeah maybe Geoblocking, so they can limit the downloads from other countries to not crash the server...
Yep the same is happening to me...I just got the game...Added exception on Firewall and AV but still failing right at the start of download...
avatar
pemy9: Yep the same is happening to me...I just got the game...Added exception on Firewall and AV but still failing right at the start of download...
what was the steps you did with the firewall ? i did the things they say to do in the support page, but one of the files i cant find this one : (C:\ProgramData\GOG.com\Galaxy\redists\GalaxyCommunication.exe) in the installation folder of the galaxy app...
avatar
pemy9: Yep the same is happening to me...I just got the game...Added exception on Firewall and AV but still failing right at the start of download...
avatar
CristianoCardoso: what was the steps you did with the firewall ? i did the things they say to do in the support page, but one of the files i cant find this one : (C:\ProgramData\GOG.com\Galaxy\redists\GalaxyCommunication.exe) in the installation folder of the galaxy app...
You have to enable "hidden folders" in the explorer settings for that ProgramData to appear.
There's one way to download the game outside of GOG Galaxy, just go to your library on the GOG.com site, and open the Cyberpunk page, and dowload the offline installers. It's a pain in the butt to do this, but it's the only way I'm seeing to overcome this issue. I guess you can then add it to GOG Galaxy already installed.
avatar
CristianoCardoso: what was the steps you did with the firewall ? i did the things they say to do in the support page, but one of the files i cant find this one : (C:\ProgramData\GOG.com\Galaxy\redists\GalaxyCommunication.exe) in the installation folder of the galaxy app...
avatar
Pemy_: You have to enable "hidden folders" in the explorer settings for that ProgramData to appear.
well its not showing ... well i guess its another problem to fix, either way i turned off the windows defender so lets see what happens
avatar
Pemy_: There's one way to download the game outside of GOG Galaxy, just go to your library on the GOG.com site, and open the Cyberpunk page, and dowload the offline installers. It's a pain in the butt to do this, but it's the only way I'm seeing to overcome this issue. I guess you can then add it to GOG Galaxy already installed.
thats what im doing but via GOG galaxy, if you go to extras there is the backup installers also i hope i dont get fu**** again.
avatar
Pemy_: There's one way to download the game outside of GOG Galaxy, just go to your library on the GOG.com site, and open the Cyberpunk page, and dowload the offline installers. It's a pain in the butt to do this, but it's the only way I'm seeing to overcome this issue. I guess you can then add it to GOG Galaxy already installed.
avatar
CristianoCardoso: thats what im doing but via GOG galaxy, if you go to extras there is the backup installers also i hope i dont get fu**** again.
What's the difference between the offline backup installer (104GB) and the online installer (60b GB i think) ??
Post edited December 10, 2020 by Kise_Ryouta