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Together, we celebrated DRM-free gaming and it was awesome!

Our 2013 #NoDRM Summer Sale has come to an end. For over two weeks we offered you most games in our catalog for half their usual price, as well as thematic bundles and special deals with up to 85% discounts. We were also able to give out the excellent action-RPG Torchlight for free. We're happy to say, that 2,5 million free games were added to collections of users registered with GOG.com--veterans and newcomers alike. We're glad we could bring so much DRM-free joy to so many people! We've got you to thank for that, as your tweets, re-posts, and word of mouth made it possible for us to reach that many gamers.

Our Longest Day of Gaming super-sale proved to be the biggest in all of GOG.com history. Over the course of our Summer Sale a lot of people found out about GOG.com and discovered that DRM isn't the default in the gaming industry, and that there's very much gamers can do to affect how the market functions. In the middle of our discount extravaganza the #NoDRM movement noted a huge victory in the console parts of gaming world. We're not taking any credit for that, of course, but we're glad to see more and more gamers becoming aware of the risks of unreasonable DRM policies and demanding control over their games. We like to think, that our core values--DRM-free gaming, customer love, and free bonus content--are beginning to spread across the world of gaming. Again, you are the force that drives this progress. So, as we're thanking you for participating in our promotions, we would also like to say this: Gamers of the world, we salute you!

We hope you enjoyed our 2013 #NoDRM Summer Sale and that the games you got off it will keep you entertained for many, many hours!

IMPORTANT NOTICE: Due to service downtime with one of our payment processing providers some of you couldn't complete your purchases on Monday, July 1st (between 7:46PM GMT and 9:18PM GMT). This was a worldwide issue affecting not only GOG.com users. The problem wasn't caused nor could it be fixed by us, but we're concerned with the fact that some of our customers missed out on our Monday offers.

We think that's unfair, so if you were one of those people, please contact our support. If your purchase failed during that time and your funds were frozen on your account, we will send you some free game codes to make up for your inconvenience.
Post edited July 05, 2013 by Chamb
Yw

Ty
high rated
It was a great promo well done guys and my hats off to you with regards to the people who could not get their payments done on July 1st the free game codes you offer is a really nice thing and that is why you are the no1 games distributor in my eyes.
I wonder how many copies of non-free games have been sold during the sale .
Post edited July 05, 2013 by ne_zavarj
2,5 million games sounds great. Good one, GoG!
Also: great customer service to offer free games for those unfortunate enough to be hit by payment server downtime.
Thanks and continue the good work!
Post edited July 05, 2013 by Lifthrasil
The pleasure is mutual :)
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GOG.com: [i]IMPORTANT NOTICE: Due to service downtime with one of our payment processing providers some of you couldn't complete your purchases on Monday, July 1st (between 7:46PM GMT and 9:18PM GMT). This was a worldwide issue affecting not only GOG.com users. The problem wasn't caused nor could it be fixed by us, but we're concerned with the fact that some of our customers missed out on our Monday offers.

We think that's unfair, so if you were one of those people, please contact our support. If your purchase failed during that time and your funds were frozen on your account, we will send you some free game codes to make up for your inconvenience.[/i]
And this is why I love GOG (And hate Steam) ^
Also a pleasure to be doing business with you, good sirs! :)
Uhm... yeah.... it was me. I tried to buy whole catalogue three times on Monday.
I swear, it is true.
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GOG.com: ...Over the course of our Summer Sale a lot of people found out about GOG.com and discovered that DRM isn't the default in the gaming industry...
That sounds nice but it's very true in my case, GOG is a goldmine and I'm glad to have stumbled on it and $70 later an abundance of DRM free content, thanks in part to the Tourchlight giveaway.
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GOG.com: ...please contact our support. If your purchase failed during that time and your funds were frozen on your account, we will send you some free game codes to make up for your inconvenience.
It's too bad I can't get credit for the purchases I was going to buy but decided against at the last minute for financial reasons, haha. There's always the Winter sale, or once I clear some of my new backlog. It's good of GOG to offer a consolation here.
Post edited July 05, 2013 by undeadcow
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Lifthrasil: 2,5 million games sounds great. Good one, GoG!
Also: great customer service to offer free games for those unfortunate enough to be hit by payment server downtime.
Thanks and continue the good work!
If it was only a matter of downtime, we would assume that those interested would still have enough time to complete their purchases before the Monday offer finished. In this case, however, the funds have been blocked on accounts for some people, and that might have prevented them from getting the games they planned on buying. I imagine that must have been disappointing and frustrating!
It's been a good run.
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Vitek: Uhm... yeah.... it was me. I tried to buy whole catalogue three times on Monday.
I swear, it is true.
Contact our support, then! We have the records of all the blocked purchases, so they shouldn't take much time to confirm you're eligible for some free games.
gog.com is a good website.
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Vitek: Uhm... yeah.... it was me. I tried to buy whole catalogue three times on Monday.
I swear, it is true.
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G-Doc: Contact our support, then! We have the records of all the blocked purchases, so they shouldn't take much time to confirm you're eligible for some free games.
I think G-Doc missed the sarcasm.