Hey, so I had a key for witcher 3, redeemed it, and bought witcher 1&2, all three games have now disappeared. When 23 was here, it said that i had to wait til release date, but this was after the release date. Tried an account refresh, nothing helps. All three games now missing, support has not replied

Just wait a few more days for support to reply, there's really nothing else to do at this point.
They're really good at working things out, no worries. Just a busy time for them!

https://www.gog.com/user/refresh

https://www.gog.com/account/refresh

One of them works and the other don't but i can't remember which one...

Yeah, try that too! ^^^^
Forgot about that one.

Hey, thanks for the help, but as I said in my initial post, I have tried them both, did not work.

This one.

Try them both, you may have done the wrong one? Exhaust all options then like I said, you'll just have to be patient and wait. It's happened to me before. You'll get your games, no doubt about it.

The refresh choice does not work. Tried all options, I'll wait for an admin

Sounds good. I wish you luck and God Bless! :)

Can an admin help please? I have contacted support twice and it has been over 2 weeks, no answer.

Use this to talk to Firek
https://www.gog.com/u/Firek/chat