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New features, local currency option, new payment methods, store credit, and an updated look for GOG.com!

For almost six years now we strive to bring you not only the best in DRM-Free gaming, but also to give you the greatest experience possible. To that end we're always looking for ways to improve our site and service. Today, we're rolling out a vastly updated version of our store with an improved interface, sleek new look, and lots of handy new features. Let's take a quick tour, shall we?

Video: Welcome to the fresher, better GOG.com!

First of all we are giving you more DRM-free content: movies! We are starting with 20 documentaries about internet and gaming culture but we aim high! You can find more on this in the appropriate newspost, so let's focus on the other features we're rolling out.

We wanted to give you more choice as to how you pay for things on GOG.com. Now it's up to you if you want to pay in US Dollars, or in the currency primarily used in your country, whether it's the Euro, Pounds Sterling, Australian Dollars, or Russian Roubles. That's four new currencies supported by GOG.com for your convenience. Still - the choice is yours, so if you want to stick to US dollars, just switch to it - you find this option at the bottom of each page. To make buying things at GOG.com an even more flexible process, we're introducing some new payment methods: Sofort, Giropay, Webmoney, and Yandex.

All this also means that users for whom the local currency pricing has been enabled will have an option to select one of two different prices for each game in our catalog. Of course, we stand by the simple truth that $1 does not equal 1€, so a game with a $5.99 price tag will cost 4.49 Euro, 3.69 British Pounds, 6.49 Australian Dollars, and 219 Roubles respectively. $9.99 translates to 7.49 Euro, 5.99 Pounds Sterling, 10.89 Australian Dollars, and 359 Roubles. In a perfect world we would apply the same method of pricing to all of the games we offer. However, things are a little bit more complicated, and there are some games in our catalog that follow a different region-based pricing scheme. However, we wouldn't be GOG.com if we didn't find a way to make right by the users who end up paying relatively more for such titles. Here's where the Fair Price Package comes in!

The Fair Price Package applies to all of the titles which we couldn't include in our standard pricing scheme. If you end up paying more for a game than its standard US Dollar price, we'll refund you the difference out of our own pocket. The refunded value will be added to your account in Store Credit in the currency of your purchase. That's right, no more gift codes, you'll be getting Store Credit that you can use to purchase anything on GOG.com or partially pay for an item that's more expensive. More choice, ease of use, and less limitations!

Finally, the GOG.com store has gotten itself a substantial visual revamp. We went for a fresh, mobile-friendly design that should make it even easier to find the games you want, notice the hot promos, and see what's new. The main page, catalog view, product pages, and checkout have been updated and also lay the groundwork for even more overhaul, coming within the next few months together with many of the GOG Galaxy features. We hope you like it!

PS. Unfortunately, we need to drop some titles from our classic catalog. In such cases, we always do our best to give you an advance warning and a last chance to purchase such games - preferably with a considerable discount. Check this news post to find out which titles are being removed from our catalog, when will it happen, and what parting discounts for them do we currently offer.
Post edited August 27, 2014 by G-Doc
It's ok, just a bit clinical.
Post edited September 02, 2014 by markrichardb
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xxxIndyxxx: hmm does the new site work slower for you guys too?
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mrkgnao: I feel it too.

Doesn't come as a surprise. The new "look" HTML is big compared to the old one, so every page load for everybody takes longer. Couple this with the larger images and it all adds up.
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HypersomniacLive: What I've noticed is that when I open a page or post on the forum, the "Account" and "Cart" part of the top bar take for ever to load.
For me too, see Please provide a more lightweigt site to access GOG.com.

Edit: Lost the first quote.
Post edited September 02, 2014 by eiii
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Stuff: IMHO, the "fresher, better" update is because the corporate overlords are intoxicated by the number of mobile users they might gain access to by making the site more mobile friendly. I'm sure the spreadsheet minions have done several "What if" analyses that justify alienating some in order to greatly increase site traffic. Definitely a change in focus for the site me thinks.
Others have made significant changes in hopes of gaining more users than losing users, and have suffered for it.

Digg lost a huge amount of users that moved to Reddit.
Slashdot is losing users to Soylent News.
Ubuntu has lost a large number of long time users to other distros.

Usually one thing that isn't thought about when making a significant change that the core users hate is the effect of word of mouth. I know a lot of people that were Ubuntu power users, and through word of mouth they turned many others onto Ubuntu. Now every one of those users, including myself, have dumped Ubuntu for Linux Mint or Zorin and continue to turn others on to those distros instead of Ubuntu.

Upsetting your long time loyal followers is not worth gaining some new fickle users.

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blakekl: I for one don't mind the site redesign (insomnia sale from my phone will be so much easier).
I have to disagree. I fall asleep waiting for the page to load or move. Even getting the page to scroll down is a chore.
Post edited September 02, 2014 by jalister
high rated
The search button still sucks, by the way.

I know this isn't exactly news, but I just know that you're going to wait until we all get sick of talking to a stone wall and this thread drops off the front page, then pat yourselves on the back and pretend that because we're tired of voicing our opinions to people who neither listen to nor care about them, it means we've "gotten used" to the changes, just like you always knew we would.

So I want to reiterate that the search button is still awful, and will always be awful. You took something that worked fine and made it much, much worse, and I think less of you for throwing PC users under the bus to support mobile users.
Post edited September 02, 2014 by BadDecissions
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BadDecissions: The search button still sucks, by the way.

I know this isn't exactly news, but I just know that you're going to wait until we all get sick of talking to a stone wall and this thread drops off the front page, then pat yourselves on the back and pretend that because we're tired of voicing our opinions to people who neither listen to nor care about them, it means we've "gotten used" to the changes, just like you always knew we would.

So I want to reiterate that the search button is still awful, and will always be awful. You took something that worked fine and made it much, much worse, and I think less of you for throwing PC users under the bus to support mobile users.
I can't say this to GOG enough, I think the new site sucks on mobile. It's slow, ugly and clunky. The old site was so much better.
Never really tried with the old site, but anytime I try and post in discussions from my tablet it crashes the browser. Also not a fan of how damn slow the cart updates now.
high rated
I don't believe I've ever posted anything negative on the GOG.com message boards, but I really do not like the new site design and the new direction the site is heading. Ever since the regional pricing issue came up it seems like the trend has continued down a path that just doesn't entice me whatsoever.

I came to GOG because it was simple, it had old games, occasional new titles, and there was no DRM. It seems as time moves forward that GOG continues to try and be more edgy, and it just feels wrong somehow. The continued loss of titles is also alarmingly disturbing.

I have hundreds of Steam games, and Steam fulfills its purpose. I came to GOG for a different experience, but that experience continues to change to a Steam-Lite, and I just don't care to have 2 clients (GOG Galaxy incoming) that have mostly identical content.

I apologize that this is a negative post, and I'm not sure if GOG staff are still reading this thread. I was hesitant to even comment at all, but wanted to at least get it out there.
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Momo1991: Now with "You've got some kind of notice but we're NOT gonna tell you which kind! It's funner that way - just try ALL of the drop down list selections until you find your new message or your new forum reply - see wasn't that fun??
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Gydion: Firefox user? That ones actually a site bug. It works properly on new pages. If your interested I posted a .css fix which ChrisSD then made into a proper style targeting only the legacy pages. (needs Stylish add-on)
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marianne:
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Gydion:
Thanks so much! However, I am of the mind that GOG should fix this crap - not me. I'm not paid by GOG to fix their website and from Support, they say they don't have the funds to fix the basic usage - but if they eff-up the site wherein they only upgrade the store, they should test ALL the browsers...just sayin is all...

I hate to reiterate but GOG is acting like a bad joke about their country of origin - and clearly no one is laughing :-(
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DyNaer: checked for some games i bought after the site changes, not added either .... damn , another thing broken

edit : at least you can manualy adding the subforum related to the game.
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IAmSinistar: Thanks for the confirmation. Hopefully it's made it to the "bugs wiki" page.
It is now, I had not seen it before.
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Gydion: Firefox user? That ones actually a site bug. It works properly on new pages. If your interested I posted a .css fix which ChrisSD then made into a proper style targeting only the legacy pages. (needs Stylish add-on)
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ChrisSD: It's actually a bug in the html code. On new pages the item count is before the label, a bit like so:

<a href="/account">
<span class="top-nav__item-count">1</span>
LIBRARY
</a>

And the it uses CSS to float the count to the right. On legacy pages it puts the item count after the label, which messes with the CSS.
Thanks for the info, ChrisSD - please see my response above ^^

It's too bad GOG didn't hire you to fix their storefront... :-(
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IAmSinistar: Thanks for the confirmation. Hopefully it's made it to the "bugs wiki" page.
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madth3: It is now, I had not seen it before.
Where is the bugs wiki?
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mrkgnao: Where is the bugs wiki?
Something made here to try to consolidate and clarify bugs reported.

Announced in this thread.
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mrkgnao: Where is the bugs wiki?
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madth3: Something made here to try to consolidate and clarify bugs reported.

Announced in this thread.
Thanks. I searched for "bugs" in the Wiki, not "issues".
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mrkgnao: Thanks. I searched for "bugs" in the Wiki, not "issues".
Good point, looking for bugs I see the page down at the bottom of the first page.
I also created a redirect now (From GOG Known Bugs) but I'm not sure is having an effect on the search.
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Stuff: IMHO, the "fresher, better" update is because the corporate overlords are intoxicated by the number of mobile users they might gain access to by making the site more mobile friendly. I'm sure the spreadsheet minions have done several "What if" analyses that justify alienating some in order to greatly increase site traffic. Definitely a change in focus for the site me thinks.

I don't think anything will change the direction that GOG has taken. I also find the changes less than helpful but I will give it a few months to see how things go... =)
I love the attachment, did you do that?

I am starting to think that the entire site redesign is merely due to a typo, and that this thread should be entitled "welcome to the fresher better grog, as someone is surely on something. Maybe it is similar to that absinthe drink a friend brewed once, containing coca leaves and a certain kind of mushroom. At least that beverage was far more warming and the visuals crapped all over this new design :P
Post edited September 02, 2014 by Tarnicus