Chamb: Issues solved: --
Missing gift codes / problems with gift codes after launch. This was the biggest issue that happened during the launch, which was the result of the ordering system being completely redone for the new website. The team worked hard and all of the issues regarding the gifting section were resolved within a few days after launch. That said, I would like to apologize to everyone that was affected.
First of all, thanks for listening to feedback! :)
Could you please clarify what issue with gift codes was fixed exactly, and what exactly was changed by the site update? Is it by design that older redeemed gifts are not displayed anymore? I can only see a few unredeemed gifts in my account, and I'm also missing at least one among them (for Psychonauts, bought on 23rd of February 2011). I had given the code to a friend, so there's a small change he redeemed it, but I think it very unlikely to coincide with the site update, as it had remained untouched for more than three years and was still displayed as unredeemed before the site update ... (I haven't heard from that friend yet.)