One very disturbing thing was noticed in the user agreement
9.1 (b) We want you to be free to use your own GOG
content and back it up etc, but equally we need to have
legal rules to protect against misuse of the GOG content.
So (unless you have prior GOG permission) please don’t
modify, merge, distribute, translate, reverse engineer,
decompile, disassemble, or create derivative works of
GOG services or GOG content – unless you’re allowed in
this Agreement or by the law in your country.
That's very much DRM-like and usually is an indicator of anticircumvention restrictions. With recent addition of passwords to RAR packages in the installer it starts looking very grim. Can you please comment on the direction all this is taking?
GOG benefited in the past from reverse engineering, tinkering with games and figuring unexpected ways to run them. Now you forbid that in the user agreement. Come on! Judging from that users can't even figure out ways to unpack packages on Linux if they don't work in Wine (because now it involves bypassing a password). Is that's what you wanted for your service??
You know perfectly well that laws in many countries are corrupted and include DMCA-1201 like restrictions which forbid even fair use DRM breaking (i.e. when there is no copyright infringement involved). So your phrase "unless you’re allowed in this Agreement or by the law in your country"
is not really helping anything. You could write "unless it's fair use and you aren't intending it for copyright infringement" or anything like that. That would be in line with remaining DRM-free.
This is a serious concern for me as well.
The reasons why I don't use Steam are:
1) Technical measures to mess with my ability to use my purchases
2) EULA/TOS language attempting to limit my rights with my purchases
3) Account consequences for breaking the EULA/TOS
GOG used to not be a problem on any point. Now it only passes #1. I don't buy games from GOG so that I can break the TOS to play them. I can get that with any other service, and often for a cheaper price. I buy games from GOG so that I can purchase from a store that actually meets my needs as as customer. I purchase from GOG so that I don't
have that squirrelly feeling from needing to look stuff up on forums and know that I'm breaking an agreement to get the product I want. This change removes that, so I might as well shop around and get the best deal. It removes something that differentiated GOG from other services.
TL;DR This change puts GOG at exactly the same level as other 'DRM-free' services like GamersGate where I sometimes have to mess around outside the TOS to get games as I want them. If GOG isn't providing a different enough service, why should I buy here instead of a cheaper competitor?