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How to DL a owned game to your laptop. We are truck drivers & though I have it Dl'ed to my Desktop back home I would like to DL it to my Laptop.

Every time I try and launch the game it has a Fatal Error & Yes I have plenty of space on laptop
Post edited May 29, 2022 by David_McNutt
There should be no difference between downloading onto a desktop or a laptop. What game are you trying to download, and are you downloading its offline installer or installing from GOG Galaxy?

It's possible that if you had a poor internet connection during the download, the downloaded file got corrupted - then simply try to download it again.

Another possibility is that the game you are trying to run is not compatible with your laptop, for example maybe it requires a stronger 3D card than your laptop has.
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David_McNutt: Every time I try and launch the game
If you're trying to launch it, then it's already downloaded and installed.

What is the game in question?
Did you check that the laptop meets the system requirements listed on the game's store page? If you're using Windows 10, CPU and RAM are under Settings - System - About, and the graphics card is under Settings - System - Display - Advanced display settings.
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Ice_Mage: If you're trying to launch it, then it's already downloaded and installed.
Most likely yes, unless "launch the game" refers to launching the offline installer.

Also, if the CPU, RAM, and graphics card meet the requirements of the game, it could be that the game itself has a bug under some systems - in that case, maybe there's a known fix available, GOG has game specific forums that might know about it.
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David_McNutt: Every time I try and launch the game it has a Fatal Error & Yes I have plenty of space on laptop
I have no idea what problems specifically you're having. If it's just installing the game, then you can download the offline installers from here and install them manually.
https://www.gog.com/account

If it's a problem playing the games you own after installation, and I'm assuming it's a Hearts of Iron game given your profile, then maybe try the game-specific forum. This thread might be applicable:

https://www.gog.com/forum/hearts_of_iron_series/hoi1_cannot_start
Post edited May 30, 2022 by Braggadar
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David_McNutt: How to DL a owned game to your laptop. We are truck drivers & though I have it Dl'ed to my Desktop back home I would like to DL it to my Laptop.

Every time I try and launch the game it has a Fatal Error & Yes I have plenty of space on laptop
Depending on the game and what you have done, one or more things might be giving you issue.

Did you download the game again to your laptop, and install?
Or did you copy the installer file(s) across to your laptop from your desktop PC, and then install?
Or did you copy the installed game folder across to your laptop from your desktop PC?

Things will differ if you are using Galaxy to download and install, or if you are using Offline Installers and manually install.

If you copied the game folder across, then there might be something missing ... some dependency or a Registry entry, which unless you know what you are doing, will only be solved by doing a complete re-install.

Presuming the correct method to get your game onto your laptop and installed has been followed, then the only other possibility, is an incompatibility of some kind. In short, your laptop might not meet the minimum requirements to play the game or something has caused a conflict ... perhaps a driver is not up-to-date or supporting software.
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DiffuseReflection: There should be no difference between downloading onto a desktop or a laptop. What game are you trying to download, and are you downloading its offline installer or installing from GOG Galaxy?

It's possible that if you had a poor internet connection during the download, the downloaded file got corrupted - then simply try to download it again.

Another possibility is that the game you are trying to run is not compatible with your laptop, for example maybe it requires a stronger 3D card than your laptop has.
1st question ""HOI 1, the original game"" & your 3 Question ""It does not have 3D in the Game""

As for your 2nd Question ""This is where I downloaded it from My library or Owned games & I'm currenty trying to reinstall the game. The Video of the start up works great but when it should go to the screen that says "Start New Game" it says fatal error and closes.""
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David_McNutt: Every time I try and launch the game
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Ice_Mage: If you're trying to launch it, then it's already downloaded and installed.

What is the game in question?
Did you check that the laptop meets the system requirements listed on the game's store page? If you're using Windows 10, CPU and RAM are under Settings - System - About, and the graphics card is under Settings - System - Display - Advanced display settings.
Yes the game is HOI the original and therefore 20 yrs old the Laptop is 2 yrs old and meets all the RAM & memory requirements
Post edited May 30, 2022 by David_McNutt
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David_McNutt: 1st question "HOI 1, the original game"
HOI? I have to ask you don't do abbreviations of the game name since i don't have a clue what that could mean, and putting H in to sift through two thousand entries with the letter H isn't a good way to find a game. or to try and help troubleshooting.
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David_McNutt: Yes the game is HOI the original and therefore 20 yrs old the Laptop is 2 yrs old and meets all the RAM & memory requirements
Maybe. That also feels about the time DirectX 8 was around, and Windows 10 and after i believe don't install under DirectX 11, though if that matters i don't know.

As for ram requirements, hmmm... I remember Vista pushing out with 2Gb and the OS wanting the full 2Gb for it's Aero system. Hard to say what the requirements are... If it's a gig or under then probably, but then again, i remember Starcraft. Starcraft says you can play with 32Mb Ram. But when you turned off Virtual Memory it suddenly wants 700Mb ram access.

So requirements can be quite deceptive.
Post edited May 30, 2022 by rtcvb32
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David_McNutt: The Video of the start up works great but when it should go to the screen that says "Start New Game" it says fatal error and closes.
Sounds a lot like there's something missing that is necessary to run the game. Probably something like a certain version of DirectX. Some dependency, or a file the game can't find...
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David_McNutt: Yes the game is HOI the original and therefore 20 yrs old the Laptop is 2 yrs old and meets all the RAM & memory requirements
Do you know what screen resolution the laptop runs in? Hearts of Iron 2 requires at least 1024×768, which is higher than the resolution of some netbooks. The first game in the series may have the same requirement, but it's hard to tell, because the system requirements listed here on GOG are very different from the ones for the original release posted on the Paradox forums.

Since this game requires DirectX 9.0c, you can try installing the following and see if it helps:
DirectX End-User Runtime Web Installer
DirectX End-User Runtimes (June 2010)

Failing that, you can try right-clicking the game executable and choosing Properties. Then fiddle with settings on the Compatibility tab and see if anything there helps. If there's no improvement, uncheck everything there.
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rtcvb32: HOI? I have to ask you don't do abbreviations of the game name since i don't have a clue what that could mean, and putting H in to sift through two thousand entries with the letter H isn't a good way to find a game. or to try and help troubleshooting.
Someone already deduced what this was about in a reply well before yours. Easiest way to tell was just by looking at the guy's profile. It took less than a minute.

For that matter, the game lists a requirement of a 3D graphics card, and the OP claimed "It does not have 3D in the Game", which I think the OP may be misunderstanding how this works.

A lot of games require 3D graphics cards to work, and even are more sensitive about specific hardware (especially some of the old ones), which would likely throw out a "fatal error" message. If it's an integrated chip, it might not cut it. The OP may have to specify if they do or do not have a dedicated 3D graphics card, and if they do, they may have to specify what it is to try to resolve the issue. If not, they need to run it in a machine that does have a card, or buy and install the card on their laptop.

After that, it's dealing with the DirectX 9.0c requirement, which I cannot imagine given the age of the laptop wouldn't have, but installing and updating that driver would work. Installing and updating newer instances of DirectX drivers can also do the trick.

...However, if it is also side loading 3rd party software to run it on modern systems, this would be another issue.
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David_McNutt: 1st question "HOI 1, the original game"
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rtcvb32: HOI? I have to ask you don't do abbreviations of the game name since i don't have a clue what that could mean, and putting H in to sift through two thousand entries with the letter H isn't a good way to find a game. or to try and help troubleshooting.
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David_McNutt: Yes the game is HOI the original and therefore 20 yrs old the Laptop is 2 yrs old and meets all the RAM & memory requirements
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rtcvb32: Maybe. That also feels about the time DirectX 8 was around, and Windows 10 and after i believe don't install under DirectX 11, though if that matters i don't know.

As for ram requirements, hmmm... I remember Vista pushing out with 2Gb and the OS wanting the full 2Gb for it's Aero system. Hard to say what the requirements are... If it's a gig or under then probably, but then again, i remember Starcraft. Starcraft says you can play with 32Mb Ram. But when you turned off Virtual Memory it suddenly wants 700Mb ram access.

So requirements can be quite deceptive.
Hearts of Iron the 1st one
Ok wrong choice of words game is installed Finally but after the initial video opens & finishes the game does not start at the start screen it just shows Fatal Error
I've tried renaming the avi folder as mentioned in another thread and still nothing. I have 4 Gb of ram & 3.8 available
I wish they would just let me rebuy for the laptop but Gog won't :(
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David_McNutt: Yes the game is HOI the original and therefore 20 yrs old the Laptop is 2 yrs old and meets all the RAM & memory requirements
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Ice_Mage: Do you know what screen resolution the laptop runs in? Hearts of Iron 2 requires at least 1024×768, which is higher than the resolution of some netbooks. The first game in the series may have the same requirement, but it's hard to tell, because the system requirements listed here on GOG are very different from the ones for the original release posted on the Paradox forums.

Since this game requires DirectX 9.0c, you can try installing the following and see if it helps:
DirectX End-User Runtime Web Installer
DirectX End-User Runtimes (June 2010)

Failing that, you can try right-clicking the game executable and choosing Properties. Then fiddle with settings on the Compatibility tab and see if anything there helps. If there's no improvement, uncheck everything there.
I DL'ed the Direct X files & Well I stop seeing the Fatal error message but after video the screen goes Black for a min then back to the desktop or it goes into loop mode and replays the video. So I'll keep trying
Have you already tried disabling the "Fullscreen Optimization" on the compatibility tab of the game's executable?

For some obscure reason, doing that enabled some old Windows games who previously refused to run on my W10 laptop.
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rtcvb32: HOI? I have to ask you don't do abbreviations of the game name
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TurdFerguson87: Someone already deduced what this was about in a reply well before yours. Easiest way to tell was just by looking at the guy's profile. It took less than a minute.
I forget profiles are a thing... As i don't use them here.

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David_McNutt: Hearts of Iron, the 1st one
gotcha.

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TurdFerguson87: After that, it's dealing with the DirectX 9.0c requirement, which I cannot imagine given the age of the laptop wouldn't have, but installing and updating that driver would work. Installing and updating newer instances of DirectX drivers can also do the trick.

...However, if it is also side loading 3rd party software to run it on modern systems, this would be another issue.
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David_McNutt: I DL'ed the Direct X files & Well I stop seeing the Fatal error message but after video the screen goes Black for a min then back to the desktop or it goes into loop mode and replays the video. So I'll keep trying
So it is a DX9 vs DX11 problem? Win10+ only installs DX11/12, not sure if it has a replacement API for previous versions to use DX11 or if you have to install it separately,.

Either way, check compatibility. I would try and do XP SP3. Right click on the shortcut and set the compatibility, i suggest turning off admin as well. If XP XP3 doesn't work try Vista (other than trying one at a time not sure which ones might work)

Also if you look in the game folder, see if there is a config.exe or some file. Some games will have a separate configuration executable to let you set resolution, graphics levels, sound, fullscreen, etc.
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