I have Knights and Bikes key which was supposed to go initially to Finkleroy, but! My order for that key isn't listed under my orders, so if anyone wants knights and bikes, could you tell me if my key works?
Looks interesting. Can I ask for it if it's still available?
By the way, if you received a receipt by e-mail, then everything should be fine. Once I had a similar issue, and the missing order appeared in the list of my orders later (on the next day, if I remember correctly). I'm pretty sure that it's happened because of the heavy load during the sale.
Edit: I think I should mention that the key was inactive, so Beatrice contacted customer support and they successfully refunded this order.