Posted May 23, 2016
Don't know if someone has already pointed this out (thank you very much, dear forum's search tool), but in case you haven't already watched this video, well, I think it's time to correct your issue: https://youtu.be/xHJlIhpNS2I
It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera