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General discussionQuake 4 showing up on the site's account library but not on Galaxy(4 posts)(4 posts)
(4 posts)
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Posted December 09, 2022
As the title says. I have Quake 4 in my collection and it's possible for me to search for it manually via the site's library, but when I look for it via Galaxy I can't find it. I looked at the subforum for Quake and someone was already reporting a similar issue but decided to post it here though, to give it more visibility.
Posted December 09, 2022
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pippin15: I looked at the subforum for Quake and someone was already reporting a similar issue but decided to post it here though, to give it more visibility.
You might be better off posting your issue in the Galaxy specific part of the forum here --> https://www.gog.com/forum/general_beta_gog_galaxy_2.0#1670573586 seeing as it appears to be specifically Galaxy related...
Posted December 09, 2022
1. Open File Explorer and enter %AllUsersProfile%\GOG.com\ into the address bar.
2. While GOG Galaxy isn't running, move the Galaxy folder to the desktop.
3. Now start GOG Galaxy and see if the game appears under Owned Games.

I'm guessing it's still missing, in which case this is a server-side issue. You'll have to open a support ticket. And while GOG Galaxy isn't running, delete the newly created Galaxy folder and put the one from the desktop back where it was.

This issue previously affected Kane & Lynch 2: Dog Days and it was eventually resolved.
Posted December 09, 2022
It got fixed on its own. Thanks for the suggestions though, will keep it handy if it happens again.
Pages:
1
This is my favourite topic
Community
General discussionQuake 4 showing up on the site's account library but not on Galaxy(4 posts)(4 posts)
(4 posts)