That's nothing new... Remember Omerta? In December 2013 Kalypso released a patch that introduced a game breaking bug. In February 2015 they finally gave GOG the patch to fix the bugs (Steam got it immediately). Just that the new patch didn't really fix the old bugs, but introduced a new game breaking bug (credits rolling after the first mission - must've been a patch for speed runners *lol*). Kalypso said they won't put any more work into further patches since they can't support their games forever (THEY broke it!). Half a year later GOG released an own fix (I think it was something that a user did). It still didn't fix everything. The game's still being sold here.

I don't think GOG play-tests new games like this. They probably expect that the developer tests the games enough. There might be some quick smoke-testing though, especially for the offline installers (if GOG has to do them themselves from the files the developers send), and maybe some general small testing if it is a very important game. I presume. Like testing that the game installs fine and at least starts ok.

For older games though where there is no active developer around but GOG itself tries to "fix" it to work on modern PCs, there GOG naturally has to do the testing themselves. I recall them years ago claiming they play all such games all the way through from start to end, on a number of different PCs with different configurations. Not sure if this has changed.

But hey, we still gotta reject "niche" games to maintain that quality curation and proper support, right guys?

Let me add a few things to my statement and why I am thinking that this quite short sentence does mean what it mean.

The devs were not saying that they have issues with updating the game on GOG - they said they have issues with GOG. They also clearly stated "no update" and not "no update yet". I know that English is not my native language so I might weight these few words just a bit too much. However: like it was said here in the thread it is not the first update and here on GOG so far none of those have ever arrived so if they would have just technichal issues they should have tried to sort them out a long time ago. In addition to this: even if their short sentence might be a bit vague for some (even though I still think that a dev would never word it like this if they just had technical issues at the moment so people simply have to wait a bit longer - you don't need to be a PR person to word a sentence a bit more diplomatic) my reply to them was not. I told them that the decision to not update GOG at all just because they have issues with GOG itself is extremely wrong. I received no further reply telling me that I totally misunderstood them. And if somebody would accuse me of something I never did just because I was misunderstood I would try to correct this at once. So far this did not happen.

But I also told elcoook about this reply from the devs and even though at this moment he is not sure what these issues could be he will try to get more informations on this. Just to make it clear: I am interested in the game and actually I am hoping that I did get it all wrong - though I doubt it. As for now I won't buy it unless I have clearification.

Never. Because just because the devs of the game might doing the wrong thing it still does not give me the right to do something illegal.

if you look at their kickstarter they mention in an update that it's due to "logistical issues" that gog patch has not arrived.


https://www.kickstarter.com/projects/perceptiongame/perception-3/posts/2062564

I would hope they at least spend a couple of hours testing new releases to make sure they're stable, if anything (hello, The Saboteur). But yes, I certainly don't expect them to play the whole game, that's why I asked how long it takes to get to that bug.

Yes, I suspect as much. I know for a fact that Gog once updated a game within three hours of receiving the files from the devs. I doubt much testing was done in those three hours, even assuming they had nothing else to do at the moment. And in fact, both the devs and Gog missed some pretty glaring bugs.

Still, I understand when that happens for updates, but the launch of new games needs far more attention imho.

Their reply is too vague to draw any meaningful conclusion, let alone a definitive one; more clarification is needed as to the nature of their issues with GOG and their intentions of supporting the game here. Though I must add that they really didn't devote much time or thought into it; comes across as brushing off.
The bit about it being up to date on all other systems doesn't help since GOG appears to carry the only DRM-free PC version of it. Either way, it's quite ironic that the game is part of the current GOG Connect event - get a not only outdated, but also broken version on GOG; what sort of incentive is this supposed to be?



Even if they do this, what good does it do to people that don't use Steam, or any of the other "updated systems"?

I think with new releases GOG tries to get closer to the Steam/Humble Store model where they trust the developer/publisher enough that they test their game. It is not like Valve does any testing for games released on Steam, unless it is a Valve game of course.

(I said "closer" and not "exactly", as I guess the offline installers still need some attention from GOG, and maybe they want to look after many Galaxy releases too. Valve, as far as I've understood, is completely hands-off from the games, as is probably Humble Store.)

Hey, that actually sounds a lot better. But before everybody is throwing stones at me for "jumping to conclusions" please ... the wording of the reply they gave me was more than bad. Now I have hope that they might return to my reply and they will clear it up.

EDIT: Just read the Kickstarter update Avogadro6 linked to [emphasis added]: The terse and vague reply may indicate that they expect people to follow their Kickstarter updates. Going by the update it seems that the GOG version isn't abandoned, though I'm not sure what "logistical issues" entails. The last bit I highlighted is the most interesting one - curious what "accelerate things" means.

Not really. What kind of "logistical issues" could take three months to resolve? Especially when they obviously have a way to provide players of the DRM-free version with a working update ("...if you're one of the handful of backers that selected GOG as your platform of choice, please email amanda@thedeependgames.com to sort this out. We may have a few ways to accelerate things for you.")

Well, none, of course. But for those that do use the other systems it would at least be something. This would only be of any benefit at all if they truly are abandoning support for their GOG release.

I'm not really sure that's what they do. You'd think think Gog would release new games far more often if that were the case. But let's assume you're correct and they only test old games: what do you think their test team is doing all day, then? Testing Galaxy?
Also, not testing new games would be a really silly thing to do, as recent(ish) Windows releases are far more likely to have relevant issues than older games you can just strap Dosbox on to make them work.

What I realized is that there must be also an issue between GOG and the developer Zachtronics. The Mac version of Space Chem is broken. I already wrote to GOG support long time ago, but no response.
Now Zachtronics released a new game called Opus Magnum, which seems to be refused by GOG although other games from the developer were also released here in the past. I don't know who to blame.

I now bought Opus Magnum from the Humble Store, also DRM-free. The game is superb, like about every game from Zachtronics. I now played it for some time and couldn't find any issues that would hinder GOG from releasing it here. So where is the problem?

That probably means "we can give you a key for another service".