So at what point would anyone here say "fuck it! I'm pirating this game!" if you've never pirated games before.

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Nah, there are enough homeless people on the street, let the devs keep the money. I just figure fool me once shame on you, fool me twice shame on…er…well, shame on both of us! And the third time definitely shouldn't happen after that. I'm not sure about the fourth time.

I want to trust that both GOG and the developer are doing due vigilance, but something is wrong when this scenario keeps cropping up. GOG needs to establish reliable communication with developers, and GOG should implement a monetary collect and hold policy on games that haven't been kept in parity with the Steam release.

This is a injury that is going to become a fatal infection - people are losing trust in GOG!

Never, because not everyone is an entitled prick that thinks they deserve to take something they didn't pay for regardless of the rationalizations they come up.

I actually have this game. Please note that there is A GAME BREAKING BUG in the version sold on gog. Not just some game-breaking bug, but a game-breaking bug that you WILL encounter and that there is no way around. The only way to finish this game is to download a non-corrupted savegame that was provided by the devs at the time. Interesting to hear these fucks won't patch it.

Thanks, devs! I'm sending a refund request later.

Isn't just not getting the game (either buying or pirating) not an option?

The nice thing about the modern world is that there are lots of gaming options. If you don't buy some game for a reason or another, play something else that is more agreeable.

Like someone pointed out, why most developers (who have released games on GOG) don't seem to have similar issues, where they even refuse(*) to update the GOG version, because it is too much work or blaa blaa blaa? Sure the GOG update might come several days later (or even more delayed, if Steam version is first getting broken daily updates and GOG wants to wait for a working update), but at least they don't say it is too hard to update the GOG version.

Heck, even Titan Quest just got yet another big update.

If some developer feels they want to abandon the GOG version (from having some important updates), then yeah the right thing for them to do would be to pull it from the GOG store, or any other stores for that matter where they don't want to update it anymore, including Humble Store.

(*) I still think we don't know for sure what the publisher meant by their vague remark, ie. have they abandoned the GOG version, or not. What are the "problems" they are having, some temporary technical problems using Galaxy update system, or time-management problems providing the update also to GOG version, or ideological problems with the GOG staff (like sunni vs. shia or something)?

That might be the wrong thing to do. I guess you don't know the whole truth here and are basically jumping to conclusions.

What are the issues? It's the right of every publisher to have issues with GOG. The fault might be on GOG's side. We don't know or do we?

As a customer I would just wait with buying the game. I would not buy somewhere else in case this publisher is playing bad with GOG. If after some time GOG and the publisher are unable to resolve the conflict, I would probably buy on Steam or not at all because I generally dislike inferior versions.

GOG should maybe add to their contracts with the publisher that in case the publishers updates their games on other selling points they must update it here too, to prevent such a situation.

Wasn't the alteration of other people's quotes nowadays forbidden in GOG forums? Or at least one should put a "Fixed it for you" comment and a smiley at the end?

Or else... what?

Depends also if other stores have similar contracts. In theory I agree with that principle, but demanding it separately (as the only store around) might turn some publishers away, just because they don't like to be pushed like that. Who knows.

The things GOG should do:

- Make it as easy as possible for developers to push their updates to GOG themselves. I guess that's why Galaxy exists, GOG still needs to prepare the updated offline installers themselves I presume (hence I am fine with the idea that the Galaxy versions get updates more often, and offline installers are updated less often, when bigger stable updates come. I am not expecting daily beta patches to offline installers, in fact I hope they don't get them.).

- When GOG finds out some game is missing updates (e.g. due to threads like this), they should vigilantly contact the developers and sort out any issues or misunderstandings. Currently two such cases seem to be e.g. this one, and the new Homeworld game where the publisher and developer oddly claim that it is GOG who is supposed to develop the patch (jhuh? wha? I don't even...). Possibly it was just some PR guys at their side who doesn't fully understand how software development works, hence writing unclearly... Maybe they were told by the real developers that they have already sent the updated files to GOG, and now it is GOG's turn to submit it to the system, not sure.

Else you pay a contract penalty. That is the usual way.

Yes, it might drive some publishers away. It's a trade-off between safety for GOG and freedom of the publisher. I think it would only be fair for GOG to demand that but of course it depends on if GOG has enough negotiation power to get through with it.

I don't think it's a problem of missing technical capabilities to deliver the upgrade on GOG's side. Except for more talking there is hardly a thing they can do.

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can i just.... this is hurting my head.

seriously, what kind of grown-ass person responds to a question with an answer that vague? my 4-year-old elaborates better. i mean, why even waste two seconds of your life responding if you don't have the faculties to explain yourself?

How far in the game does that bug happen? I.e. is it something you'd reasonably expect Gog to notice during their own testings? That's also something to consider.

Very late. If I remember correctly, this game has 4 chapters and an epilogue and that bug occurs in chapter 4. Then again, you can beat the game in 3-4 hours and it's a VERY obvious and prominent bug. The entire level layout gets screwed up: walls don't render, objects float in mid-air and doorframes are placed at waist height, making them an insurmountable obstacle, since you can't jump in the game.

At the time I didn't bother writing to support, since there was no reason for me to think a bug this blatant wouldn't get fixed. But I'll certainly let support know about it now. If they keep selling this thing, they not only knowingly sell outdated and incomplete games, but broken ones the devs refuse to fix too.