Posted June 24, 2015
So last friday my account got stolen. (I got the email with how my email was changed)
(I was away the whole weekend so i didnt notice untill monday.)
I immediatly send a ticket to GOG and about 12 hours later i got a response saying :
Hello,
Before I can resolve this issue, I also need some sort of verification information from you - a key which you redeemed on our service.
and the ticket got closed. (Not sure if that always happens after answering but it looks weird.)
So i answered it within 3 minutes and 2 days later i still havent had a answer. I also send a second ticket to be sure.
And now it seems im logged in on my real account but on the website i logged in on a newly created account.
(I'm still logged in on my main on my pc since i didnt turn it off cause i'm hosting servers for my friends.)
There really should be a way to send tickets with a bit more importance like stolen accounts.
(I was away the whole weekend so i didnt notice untill monday.)
I immediatly send a ticket to GOG and about 12 hours later i got a response saying :
Hello,
Before I can resolve this issue, I also need some sort of verification information from you - a key which you redeemed on our service.
and the ticket got closed. (Not sure if that always happens after answering but it looks weird.)
So i answered it within 3 minutes and 2 days later i still havent had a answer. I also send a second ticket to be sure.
And now it seems im logged in on my real account but on the website i logged in on a newly created account.
(I'm still logged in on my main on my pc since i didnt turn it off cause i'm hosting servers for my friends.)
There really should be a way to send tickets with a bit more importance like stolen accounts.