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high rated
[UPDATE: 15.05.2015]
We've started importing the old Private Messages into Chat. :) It's a process so you will see them gradually being added to your conversations.

[ORIGINAL]

Hi all,

Many of you probably already know this - from the various hints we dropped here and there - but for quite some time now we have been hard at work on the brand new My Account section.

Since this is a very vital part of your experience at GOG.com (basically the one place that's 100% yours), and its release day is approaching pretty fast, I wanted to give you some heads-up and a brief overview of the changes that we have in store for you. Read on! :)

New things dedicated to your games:
-- Shared user wishlist. Yes, this highly requested feature will finally make its debut along with the new My Account. With just a few clicks, you will be able to decide whether your wishlist is private (viewable only by you), shared with friends (viewable only by you and people from your friends list, which is the default setting) or shared with everyone (because why not? ;)). You will get a handy link to your wishlist that you can share wherever and with whomever you like (a GOG.com Account is not required to view a wishlist shared with everyone). :)
-- Advanced filtering. We decided that, since your collections are getting bigger and bigger with each passing day, this is the perfect time to introduce some robust filtering options to both the Library AND Wishlist. Now, finding all your RPGs with Polish localization and co-op will be… well... finally possible. ;) It’s worth noting that the filtering options are based on your collection (so if you have no games with a Polish localization, you will not see the Polish option in the language filter).
-- User tags for the Library. With the new My Account, you will be able to create your own tags (up to 50), assign them to your games and movies and later use them to even better navigate and filter your collection. You will be able to assign multiple tags to each item in your collection and doing so will be possible from both your shelf/list directly or from the game/movie details.
-- Orders history. As part of the transition into the new My Account, we are retiring the "gifts" section, but in its place we are giving you a list of ALL your past orders and ALL your gifts, including the ones that have been given to you (finally). The orders history can be tailored and adjusted to your liking with a few clicks (for example, you can change it to list gifts only).
-- Changelogs. You will be able to view game changelogs directly on the new My Account page within the game details overlay. Of course, not every game will have it, but we will be keeping the changelogs up to date for the most popular, latest titles the same way we are doing right now on the forums.
-- Better organization of the downloads list. We improved the way downloads are organized on the game/movie details overlay. It will be easier to download the correct OS and language version of our installers and see which goodies are part of which DLC.

New things dedicated to communication:
-- Friends list. Already introduced in GOG Galaxy, the friends system is making its way to the GOG.com website as part of the new My Account section.
-- Chat. Old and weary private messages are retiring and are transformed into a new, live chat system. Chat will be available from both GOG Galaxy and My Account. Don't worry, all your past conversations that were conducted via private messages will be imported and preserved in the chat (and you will now be able to continue them live!).

Smaller but notable improvements:
-- Proper game versioning. With the new My Account, we will start to display the actual game version in the downloads on the game details overlay, so you will be able to easily identify if the version you have on your computer is the latest one, or it needs updating.
-- Improved navigation. Now it will be easier to jump straight into the store page, support, and forums relevant to each item in your collection.
-- Locale settings. Change your preferred currency and website / newsletter language directly on My Account to have them stored within your profile.
-- Pagination. We brought back the much requested, tried-and-true pagination view to the new My Account. This change is dictated mostly by your convenience but also by performance / stability for accounts with bigger collections (and with better performance, we are improving your convenience at the same time:)). The default size of each page is 100 items, but we believe that with the myriad of new filtering options it won't be a problem.
-- Text titles. The new My Account will display game/movie titles in text form, both on the list and shelf views. No more deciphering the logos on small boxes! :)
-- Mobile device support. Yes, viewing My Account on your mobile device will no longer be a chore.
-- COMING SOON: Proper graphics and links for all titles. We are conducting a little clean up in this area. Pretty sooan all games should have proper graphics and links in place.
-- COMING SOON: 5 new shelf skins. We are starting with only 1 skin (the classic wood), but soon after release we will add a bunch of new styles. It's purely a visual thing, so we didn't want to focus on that before release. Since many of you requested new styles, we will be introducing them pretty soon.
-- COMING SOON: Improved searching. Soon, finding desired titles will be easier thanks to the search improvements that we'll be implementing on the new My Account. Also, as part of the solution, we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).

Of course the full list of changes and improvements is much longer, but highlights should give you a nice overview of what is coming. Hope you like it already, and that you will love it when we release it in just a few days. :)

Lastly, I wanted to point out the two important things that all of you should keep in mind:
-- The change is mandatory. We love freedom of choice, and we love giving it to you whenever it's possible, but unfortunately in this case it's not possible. Maintaining two, completely separate products dedicated to the same things would negatively impact both of them on all fronts. Performance, scalability, our ability to improve and expand them, but most importantly your convenience - as some of the new features were not possible to implement on the old My Account - would all be impacted.
-- Manual sorting is no more. We have decided to skip this functionality because it was beyond our reach to deliver the quality we wanted to. We decided it would be better if we were focused on the numerous other options requested by you.

Hope all of this gives you a clear vision what to expect in the coming days. Also please rest assured that we already have plans on how to develop the My Account section in the near and distant future: what to add, what should be changed a bit, etc., but we are always open to your feedback - so jump in and share your opinion. :)

Take care,
Chamb & The Website Team
Post edited May 15, 2015 by Chamb
high rated
Hi all,

Thanks for all the feeback and keep it coming! We are carefully reading every post in this topic and making some notes (but please understand we cannot respond to each of you ;)).

As for the chat replacing PMs - which seems to be to most hot topic - here are few more details:
-- By default you will be able chat with everyone on GOG.com - they don't have to be your friends.
-- You will be able to change you default privacy settings to "friends only" or block it completely.
-- You will be able to start conversation the same way you did with PMs - by finding specific user on GOG.com. Previously it was limited only to the forums, but with the new My Account we will be extending that to product reviews, community wishlist, GOGmixes (basically to every place user avatar and name appears on GOG.com).
-- You can chat with multiple people at the same time, but each conversation is 1:1. There are no rooms and/or group conversations.
-- The new chat interface look a lot like the PMs, so it will feel pretty familiar.
Post edited May 09, 2015 by Chamb
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serpantino: Instead of download as the main option we get:

TRY GOG GALAXY,

What an underhanded way to push a supposedly optional client. Gog is rapidly joining the ranks of the other digital distributors desperately peddling their own client.
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Prydeless: I'm not sure what you're getting at, all you have to do is click what you want to start the download, i.e. the game or the extras. Is it the fact that it's at the top of the interface that bothers you, and you would prefer it at the bottom?
I thought it was replacing the Download Now button which is what annoyed me, my browser wasn't recognizing the segment under game downloads as a link so I had to click more to get the downloads (it is now.) I still think it should be a download now button though and not "Try gog galaxy." Everywhere on the site says try gog galaxy at the moment, having it be the first thing I see when I click on every game tab I own is just overkill.

I'm a bit edgy at the moment because I have to spend hours going through my collection and creating tags after spending ages previoualy setting my shelf up perfectly in manual, so I could find any game I wanted almost straight away, and then having to go and do all that again with the terrible unbundling job they forced on us that's left a lot of games separate on my shelf that I never wanted separated (non-standalone expansions)
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FiatLux: As for you wanting GOG to give option "to hide" their Galaxy Client banner then I am sorry that I have to say that I find that as a somewhat childish and grudge like "demand". The Galaxy client is *COMPLETELY OPTIONAL* and the fact that you are annoyed ought not make you completely loose your head. What you ask are really something like asking Steam to remove the "Install Steam" from the top right of their front page even when you are logged in to your account through browser...
*YES* , I *DO* understand that you might find the Galaxy "commercial graphic" on the page annoying but GOG is in a "roll out phase" where they are introducing their new optional gizmo and they probably will tone it down a bit over time if you give them some time... In a time such as this we all have to adjust to the new site layout and we might miss some of the old - but when you get used to it maybe things will look better to you...
Anyway ,, I think that it would be much better if you went into a more positive dialog with GOG once that you have allowed yourself to calm down a little :)
the banner is one thing , but the button "try galaxy" appears on each game.... if its not pushing the users to the client, i don't know what it is...
Post edited May 11, 2015 by DyNaer
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Prydeless: I'm not sure what you're getting at, all you have to do is click what you want to start the download, i.e. the game or the extras. Is it the fact that it's at the top of the interface that bothers you, and you would prefer it at the bottom?
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serpantino: I thought it was replacing the Download Now button which is what annoyed me, my browser wasn't recognizing the segment under game downloads as a link so I had to click more to get the downloads (it is now.) I still think it should be a download now button though and not "Try gog galaxy." Everywhere on the site says try gog galaxy at the moment, having it be the first thing I see when I click on every game tab I own is just overkill.

I'm a bit edgy at the moment because I have to spend hours going through my collection and creating tags after spending ages previoualy setting my shelf up perfectly in manual, so I could find any game I wanted almost straight away, and then having to go and do all that again with the terrible unbundling job they forced on us that's left a lot of games separate on my shelf that I never wanted separated (non-standalone expansions)
I agree - my shelf was perfectly set up with Manual sorting too. I'm not gonna go all "knee jerk" but I'm not liking this right now.
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paladin181: And how do we unhide games? I had a few, and they're just gone..?
There's an option in the "My Collection" to see all hidden games, and there's option to hide/unhide each game in the dropdown (click the arrow down on shelf/list) and in the more button on game details overlay.
Post edited May 11, 2015 by Chamb
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DyNaer: - Displays all page 1-2-3-4 etc instead just the NEXT or PREVIOUS, that's not "fun" actually
Not only that, put the page selectors both at the top and the bottom of the page. Dear GOG, even your very own forum can do that ;)
SO why would you roll out yet another feature half finished? The promised features are good, but they're not all there? Is it going to go like your last 3 or 4 projects that THIS is our final state of operation? It's pretty bad over all, IMO.
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FiatLux: As for you wanting GOG to give option "to hide" their Galaxy Client banner then I am sorry that I have to say that I find that as a somewhat childish and grudge like "demand". The Galaxy client is *COMPLETELY OPTIONAL* and the fact that you are annoyed ought not make you completely loose your head. What you ask are really something like asking Steam to remove the "Install Steam" from the top right of their front page even when you are logged in to your account through browser...
*YES* , I *DO* understand that you might find the Galaxy "commercial graphic" on the page annoying but GOG is in a "roll out phase" where they are introducing their new optional gizmo and they probably will tone it down a bit over time if you give them some time... In a time such as this we all have to adjust to the new site layout and we might miss some of the old - but when you get used to it maybe things will look better to you...
Anyway ,, I think that it would be much better if you went into a more positive dialog with GOG once that you have allowed yourself to calm down a little :)
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DyNaer: the banner is one thing , but the button "try galaxy" appears on each game.... if its not pushing the users to the client, i don't know what it is...
I think that you misunderstand it , you take it "personally" , where as you ought to see it as directed at all users that buys or have bought any game to give them the information that it is for *optional* use..
And of course they are trying to get you to see that their new apparatus is a nice and useful gizmo , that's only natural , but come on , it's not like GOG or anyone else is beating you with a stick if you won't use the client ;)
It's like "we sold you a (or some) game(s) and now we proudly introduces you to the opportunity to enjoy and take advantage of our Galaxy client" ::)
(It's optional , I am sure NO ONE will drag you out behind the wood-shed and beat you up if you won't use the Galaxy client ;) - in here is a reference the some text written by the programmers of the old "Stars!" game who promised to take their game AI out behind the woodshed and give it a beating if users / players found that the AI had any unfair advantage)
Post edited May 11, 2015 by FiatLux
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paladin181: SO why would you roll out yet another feature half finished? The promised features are good, but they're not all there? Is it going to go like your last 3 or 4 projects that THIS is our final state of operation? It's pretty bad over all, IMO.
Well, they obviously care for the feedback and judging by this thread they get a lot of valuable feedback. I don't feel it is really bad. Any particular things you don't like? I also think it is already mostly usable. Nothing that I really need is missing.

Let's give them a few days, maybe up to two weeks and judge the status then. It's too early now to judge whether they will finish the job or not.
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Chamb: There's option in the "My Collection" to see all hidden games, and there's option to hide/unhide each game in the dropdown (click the arrow down on shelf/list) and in the more button on game details overlay.
And what is this "updated" collection good for?

Also hidden instead of a special collection and a special button could maybe just become a special tag (which is a bit magic and not removable) in the sense that games tagged "hidden" are not shown.
Post edited May 11, 2015 by Trilarion
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Chamb: There's option in the "My Collection" to see all hidden games, and there's option to hide/unhide each game in the dropdown (click the arrow down on shelf/list) and in the more button on game details overlay.
Thank you for answering some of our queries, while you're here I would once again like to highlight my previous suggestion for the "Contact options" feature from PM which allows to "Clear messages" as well as "Block and Report" some individuals that might abuse the system to harass others. An acknowledgement that you got this feedback would be appreciated.

Also I clicked "Send Message" for a user that wasn't on my friends list to communicate with but it added another completely unknown additional user to the left bar in the chat section which should only show people that are on my friends list or the ones I have communicated with. Also not all of my friends are showing in the Chat section and perhaps you should add an option to remove or clear certain names from the list as well.
Post edited May 11, 2015 by stg83
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paladin181: SO why would you roll out yet another feature half finished? The promised features are good, but they're not all there? Is it going to go like your last 3 or 4 projects that THIS is our final state of operation? It's pretty bad over all, IMO.
Could you elaborate a bit more? What specifically is missing from your point of view?
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Trilarion: Well, they obviously care for the feedback and judging by this thread they get a lot of valuable feedback. I don't feel it is really bad. Any particular things you don't like? I also think it is already mostly usable. Nothing that I really need is missing.

Let's give them a few days, maybe up to two weeks and judge the status then. It's too early now to judge whether they will finish the job or not.
Except they have a pretty good history established of rolling out incomplete "improvements" and never finishing them. There's currently no way to manage friends (delete or block if necessary) and the promised improved sorting where subsequent titles in a series are in order is still borked. The PM system still doesn't have my old messages (I know that will take a little time to import, so I give a pass on that one until they don't do it 3 weeks from now). Therefore it is an incomplete update, and I simply wonder if they will actually do the work to complete it, and why they would release it before all features are complete?
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Chamb: There's option in the "My Collection" to see all hidden games, and there's option to hide/unhide each game in the dropdown (click the arrow down on shelf/list) and in the more button on game details overlay.
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stg83: Thank you for answering some of our queries, while you're here I would once again like to highlight my previous suggestion for the "Contact options" feature from PM which allows to "Clear messages" as well as "Block and Report" some individuals that might abuse the system to harass others. An acknowledgement that you got this feedback would be appreciated.

Also I clicked "Send Message" for a user that wasn't on my friends list to communicate with but it added another completely unknown additional user to the left bar in the chat section which should only show people that are on my friends list or the ones I have communicated with. Perhaps you should add an option to remove or clear certain names from the list as well.
Yeah , we definitely needs a "Block" user option....
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Chamb: Could you elaborate a bit more? What specifically is missing from your point of view?
Cool, a response:
Posted here

And don't get me wrong. I love the site and the people, but some of the web design and management decisions have baffled me, Chamb.
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paladin181: SO why would you roll out yet another feature half finished? The promised features are good, but they're not all there? Is it going to go like your last 3 or 4 projects that THIS is our final state of operation? It's pretty bad over all, IMO.
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Chamb: Could you elaborate a bit more? What specifically is missing from your point of view?
Where is the option to block people we had from the PM system?
Also would be nice to broaden the blocking to friend requests. Since it sucks to decline certain friend invite spammers every day.
Post edited May 11, 2015 by moonshineshadow
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DyNaer: the banner is one thing , but the button "try galaxy" appears on each game.... if its not pushing the users to the client, i don't know what it is...
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FiatLux: I think that you misunderstand it , you take it "personally" , where as you ought to see it as directed at all users that buys or have bought any game to give them the information that it is for *optional* use..
But it is personal, it's our personal game collection that they've decided to stamp it all over. There's a banner advertising it on every gog page, it doesn't need to be there when all we want to do is download an owned game and you'd be hard pressed not to be aware of gog galaxy by the time it comes to downloading a game. Gog is pushing it way too hard.