Carlos_Rodriguez_C: Hello everyone,

I have not been able to play Cuphead. Everytime I try to run it, the app shows me an issue stating:

"Failed to initialize Direct3D.
Make sure you have at least DirectX 9.0c installed, have drivers for your
graphics card and have not disabled 3D acceleration
in display settings.
InitializeEngineGraphics failed"

Then, I looked at the log error report and it shows me this problem:

"proxydx11_Win32_Release.dll caused an Access Violation (0xc0000005)
in module proxydx11_Win32_Release.dll at 0023:6aea2924."

And in the Output Log I get the following issue:

"Initialize engine version: 5.6.2p1 (8a29de46e0a0)
GfxDevice: creating device client; threaded=1
d3d11: failed to create device and context (887a0004).
GfxDevice: creating device client; threaded=1
d3d: no support for this device type (accelerated/ref)
GfxDevice: creating device client; threaded=1
d3d11: failed to create device and context (887a0004).
GfxDevice: creating device client; threaded=1
d3d: no support for this device type (accelerated/ref)
Failed to initialize Direct3D.

Make sure you have at least DirectX 9.0c installed, have drivers for your

graphics card and have not disabled 3D acceleration

in display settings.
InitializeEngineGraphics failed
PlayerInitEngineGraphics: InitializeEngineGraphics failed
Crash!!!"

But by running dxdiag I get that all DirectX Features are enabled (DirectDraw Acc, DDirect3D Acc, AGP Texture Acc).

Can somebody please help me! :(