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I got Rise of the Triad key today and the game showed as "redeemable" after using the code. When I tried to redeem the code I was always being redirected to the same page. For some reason GOG didn't show me as "logged in" on the redeem page.
GOG support agent mailed me a new code and also that doesn't work. I can't redeem codes in general.

I also tried Tor browser. I'm using Firefox beta because one extension was incompatible with Firefox 37.
Post edited November 06, 2016 by African_wildlife
This question / problem has been solved by zeffyrimage
How about cleaning up your cookies and trying it on normal Firefox?
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zeffyr: How about cleaning up your cookies and trying it on normal Firefox?
I've cleaned my cookies.
I think there was a time-window of when you were supposed to redeem the key received. You can still make it I think.
Maybe this helps, check here.
Was it a 20 min window to redeem?
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Riotact: Was it a 20 min window to redeem?
Yes, it was. GOG did a stress test.
So, if you got a key try doing this http://www.reddit.com/r/patientgamers/comments/35xmua/hey_rpatientgamers_were_giving_away_8k_copies_of/cr8vpdd or try reading the last posts here http://www.reddit.com/r/patientgamers/comments/35xmua/hey_rpatientgamers_were_giving_away_8k_copies_of/
Post edited May 14, 2015 by RenKalan
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Riotact: Was it a 20 min window to redeem?
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RenKalan: Yes, it was. GOG did a stress test.
So, if you got a key try doing this http://www.reddit.com/r/patientgamers/comments/35xmua/hey_rpatientgamers_were_giving_away_8k_copies_of/cr8vpdd or try reading the last posts here http://www.reddit.com/r/patientgamers/comments/35xmua/hey_rpatientgamers_were_giving_away_8k_copies_of/
Yeah, I remember reading about it, then saw the restrictions and it seemed like McEffort so I didn't bother, having to create an account, then wait for the code release then have a short timeframe to redeem put too many barriers in the way of my interest :).
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SnowGabe: I also tried Tor browser.
At least I haven't been able to log into GOG with the TOR browser. Maybe the GOG pages don't like how it tried to hide the original IP address or something.
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Riotact: Yeah, I remember reading about it, then saw the restrictions and it seemed like McEffort so I didn't bother, having to create an account, then wait for the code release then have a short timeframe to redeem put too many barriers in the way of my interest :).
Same here. Didn't get it...
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RenKalan: I think there was a time-window of when you were supposed to redeem the key received. You can still make it I think.
Maybe this helps, check here.
GOG support agent gave me a new key because I wasn't able to redeem my code in time!
Post edited November 06, 2016 by African_wildlife
[deleted]
Post edited October 24, 2016 by African_wildlife