The level of hate/hostility towards GOG by some people is mind-boggling. Not to mention the whole, I'm the victim attitude.

If I was even half as mad, I most likely would pack up my games and leave GOG.

The The Curse of Monkey Island™ case is more a pricing error, and GOG fixed the error twice in a very short time.

It was a static promo lasts for about one week, not Insomnia Sales that run out within one hour.
They should keep the product and the price static, not changing it every several hours.

adaliabooks mentioned cases thay GOG users paid less, and I listed the case that users paid more.

Yes you've been victimized by a 1 dollar difference that thankfully has been reimboursed to you upon customer support request.

GOG would probably accept the 8 dollars difference that the customers would insist to pay them after realising that the Hob discount was a mistake (I don't know, not in a position to check this, and SOMEHOW I suspect that all those touchy customers feel a tad less proactive than you were, in this case), but by default they let it go to the customer's benefit with a mindset diametrically opposed to yours.

Seeing how distressed you seem to not have benefitted from their mistake today, and from the equivalences you try to shoehorn here, I assume you're the kind of person who only points out the bakery's change mistakes when it benefits them, because it's the baker's fault anyway or something. But what I see, is a shop that reimbourses the tiny mistake when it prejudices the customers a bit, and pays for the bigger mistake when it prejudices themselves. And customers who still whine and fume about that.

I completely agree with Adaliabooks. I really wouldn't want to work for that sort of customers.

I bought Hob GOG version with full price ($19.99), on Nov 4, 2017, order ID #65332483A5FA.

What you think I am is your business, I know who I am.

I have 1594 GOG games for now, and I always hope GOG become better.
I contribute to many useful and infomative threads to benefit fellow GOG users.
I actively report bugs I found and hope GOG fix them sooner.

But some stupid GOG fanboys always down rate my bug reports and said that I hate GOG.
They are simply stupid.

lowest discount was when it cost less than 3$ during last Christmas (when you were lucky to get it when you bought a star)

Right. I always hope gog's community becomes better.

As for gog itself, I'm less sensitive to its bugs and inconsequencial technical hiccups than to the mindset that drives it. And, for me, this mindset shows in how they deal with such bugs. An exemple is what I describe above. You want gog to be "good", I see good behaviour there. Something that I value much, much more than, say, a perfectly oiled company that would try to claim every possible penny in the range of their flawlessly functional mechanisms.

And I'd value more a more laidback community, that would avoid drama, martyrdom and conspirationism at each corner or mistake of gog's story. Pointing out bugs (to have them corrected) is fine. But over-dramatizing them is pointless, and in this case here, this over-dramatization just fuels the petty bitterness of those disappointed by the false discount (or disappointed of not having been able to exploit it).

I'm growing really tired of the apocalyptic state of mind so dominant in these forums. It touches to many things (from the history of moderation to some poor frontpage design decisions) but it gives me more and more the impression that this becomes a tedious forum of Apehaters. There is no big deal, no great enough stake, to justify it. The games are functionnal (and drm-free), the site (ugly or not) is too, the bugs are superficial, their management is morally healthy.

There is way too much fist-shaking at gog, for disproportionately small reasons. For me, it questions the fist's owner more than gog. And this is distinct from bugs reports. And it sets the mood and tone of these boards, and encourages exaggerately entitled customer ranting.

"Oh no, too large discount. Aw, they snatched the game at this cost. Our bad. Cool for them, lol." is simply fair enough. And further complains from the customers are simply illegitimate. If it's just about "you know it's not supposed to happen, right?", yes they know. They just lost some publisher's money due to it. Further hammering it for the inconvenience of a false promise or the jealousy of a missed exploit is petty self-indulgence (the mistake cost us much less than it costs gog), and it resonates very, very well with the current fashion of needlessly accusatory bug "reporting".

Yeah, I enjoyed the forums when community and staff were just cool and laid-back. It was the tone of gog, in my eyes. This is lost, on the community side.

Would have loved to see the forums back then.

As it is now, I don't like hanging out here. The toxic behavior of a few just infests to much of the forum for me to enjoy myself.