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With the end of Q1 2026, we'd like to update you, our community, on a few things happening at GOG – mostly around community management and GOG Patrons – what our plans are, and what you can look forward to. All wrapped up in a format we figured we'd all feel at home with: patch notes.

So, without further ado, let's get into it.

One of our main focuses going forward is strengthening our relationship with the community. To make that happen, we've put together a dedicated task force with people from multiple departments across the company, working together to come up with, plan, and execute ideas on exactly that front. Here are some recent examples of what we've been up to:

PayPal as a payment method for GOG Patrons

One of the most frequent pieces of feedback after we launched the program was the request for more payment options – most notably, PayPal. We're happy to say that's now possible: PayPal is available as a payment method when purchasing a Patrons membership.

A note: we are working on the ability to easily switch payment methods mid-subscription. It should be available in the coming weeks. For now, Patrons who want to change their payment method still need to cancel their membership, wait for it to expire, and then resubscribe using the new method. We know that's not ideal, and we're working on a proper solution now.

GOG Patrons in GOG GALAXY

We've added the ability to access the GOG Patrons Hub, the GOG Patrons landing page, and your Patrons settings directly through GOG GALAXY. If you prefer the client over the browser, you can now reach everything from one place.

GOG Patrons Hub and its expansion

This one's probably on your radar already, but we've created a dedicated space for Patrons on our website – a single, easy-to-access home for all the exclusive video content we produce. The idea was simple: not everyone is on Discord, and Patrons who prefer a different way of engaging with GOG shouldn't miss out.

Beyond that, the Hub gives us a real foundation to build on. One of the features we're currently exploring is bringing Preservation Program voting directly into the Hub, so you can weigh in on which games we should focus on.

Better communication and a more proactive approach

We're currently restructuring our Customer Relations team with a broader goal in mind: not just handling support tickets, but being genuinely more present in the community. That means more frequent and transparent communication – on the Forum, on Discord, and other places.

New Community Manager

Some of you may have noticed that we recently opened a recruitment process for a new Community Manager at GOG. Their primary focus will be growing and nurturing the community, with a particular emphasis on GOG Patrons. We’ll properly introduce the new CM as soon as they arrive.

Our current Community Manager, Jed, will be moving into a new role within the Business Development team, where he'll focus on acquiring indie games for GOG. But good news for those who like the guy: his new role in Business Development will still keep him close to the community, so you haven't seen the last of him ;)

Impact Update

One of the more important projects currently in development is something we're calling the Impact Update. The idea is straightforward: a regular report that gives the community a clearer picture of how Patrons' support contributes to our preservation work – including, where we’re able to share them, glimpses at roadmaps, progress on reviving classics, future plans, and more.

We want to do this properly, so we're not going to put a date on the first one just yet. But it's coming – and our intention is for it to become a recurring part of our communication with the community.

More glimpses behind the scenes

Beyond the report, we're exploring other ways to be more open. That includes regular AMAs with the Business Development team, interviews with various people from across GOG, and a blog series giving a closer look at our work and what goes on behind the scenes.

On that note, in the coming weeks, we'll be hosting a listening session on the GOG Patrons Discord. We want to ask you questions regarding various topics in the community management area, so that we know what you expect, what can be further improved, and what you'd like to see. We'll share the exact details, including timing and format, via Discord and email when we have everything planned out.

That's the update for now. It might not be the flashiest patch notes ever shipped, but it's an honest one – and we think that matters more. Thanks for being part of this. Every month of support and every piece of feedback shapes what we're building here. We'll keep you posted as things develop, and we genuinely look forward to hearing from you at the Q&A.

Yours truly,
The GOG Team
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Groovy!
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GOG.com: That means more frequent and transparent communication
Do please remember that communication is a two-way street, and involves listening to how your community is responding.

Game announcement threads frequently have people speaking up within the first hour or two about wrong URLs (ref), missing downloads and all kinds of other mistakes, yet these almost never get any responses. Same for most reports in "The "what did just break" thread 2.0". (There are positive exceptions - but they're exceptions.)

I realize that the amount of comments can be overwhelming, but with support still taking multiple days to pick up reports sent to them, it should be a no-brainer for you guys to pay attention to what people are telling you, rather than letting issues linger on for many days on end.
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GOG.com: Our current Community Manager, Jed, will be moving into a new role within the Business Development team, where he'll focus on acquiring indie games for GOG.
Congratulations, Jed! Sooooo many good indie games out there. Make us proud! :)
Post edited April 17, 2026 by gogtrial34987
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Congratulations to Jed. And as always, GOG seems to be heading in the right direction—that’s great to see. =)
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I wish Jed And the new CM well! And I'm interested to see info on how the Patron funds are being spent.

Please remind people of the Dreamlist on social media, occasionally.

These would be my questions for an upcoming AMA, but I'll ask now (I'm not really expecting answers though):

* Does GOG see any value in the vote counts from the old Community Wishlist, or should the slate be considered "wiped clean"? (I assume there's a reason vote counts around 999 votes and below didn't transfer.) I realize vote counts aren't all that matter; the indie game Vigilantes got like 750 votes which seems like a number that would interest GOG, but the quality of the game might be too low.

* Does GOG want customers and "fans" to politely and non-spammingly contact devs and publishers, or not really any need for that at this point / it could mess up the relationship between GOG and the dev or pub?

* What are appropriate ways - if there are any - to make people aware of games farther down on the Dreamlist? I've been making a post every few days on r/GOG highlighting an indie or AA that seems like it might have a good shot at coming to GOG (started at the 2k vote mark and am working my way down), but I got negative reception towards my most recent post, so I don't know if there's a better way. I really don't like only the games that already have tens of thousands of votes getting attention.
Post edited April 17, 2026 by tfishell
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GOG.com: All wrapped up in a format we figured we'd all feel at home with: patch notes.
Patch notes? On GOG? Ha!
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GOG.com: New Community Manager

Some of you may have noticed that we recently opened a recruitment process for a new Community Manager at GOG. Their primary focus will be growing and nurturing the community, with a particular emphasis on GOG Patrons. We’ll properly introduce the new CM as soon as they arrive.

Our current Community Manager, Jed, will be moving into a new role within the Business Development team, where he'll focus on acquiring indie games for GOG. But good news for those who like the guy: his new role in Business Development will still keep him close to the community, so you haven't seen the last of him ;)
Congratulations, Jed!

Does this mean that we can finally have better communication between "GOG beggars" and the highly-mysterious and secretive (and highly-inconsistent) curators? Can GOG beggars get some kind of an appeal process for rejected / ignored game submissions?
Post edited April 17, 2026 by SargonAelther
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A thumbs up from me.
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GOG.com: in a format we [...] all feel at home with: patch notes.
And to think, there are people out there who claim: humor is dead.

That was a good one, GOG: "patch notes"..."a format, we feel at home with"....XD
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Good to see more initiative on getting more indie games here as a number of popular ones have tended to slip through the cracks.

Just curious will you have people also looking into games that were the rights have been in limbo such as games that have been forgotten or muddled due to studio mergers or games that a company is merely sitting on the games doing nothing? For example WB Games sitting on the majority of the Midway Game catalog or EA sitting on properties like Dante's Inferno or American McGee's Alice?
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Meh...color me unimpressed and uninspired. I've had a messed up library for a week:missing titles, all base games missing at one point, and numerous display issues on every browser concerning the account icon and its drop-down menu, payment processing issues, etc. They still have not been remedied.

I think it would behoove you to fix this website and take better care of things around here (and customers who've been here for a bit and spent thousands at this store) before patting yourselves on the back for a job well done....because the job hasn't been done at all yet. Patron? I certainly do feel patronized.
Post edited April 17, 2026 by JoaoPauloZA
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Can we then finally get some proper change logs? So pointless to see all these updates and nothing has apparently happened.
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666_Vomit_666: Can we then finally get some proper change logs? So pointless to see all these updates and nothing has apparently happened.
That'd be nice, but I can envision a lot of developers not bothering to or forgetting to post notes, since GOG is far less of a priority compared to Steam.
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666_Vomit_666: Can we then finally get some proper change logs? So pointless to see all these updates and nothing has apparently happened.
This. That is exactly why I found this laughable.
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GOG.com: All wrapped up in a format we figured we'd all feel at home with: patch notes.
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SargonAelther: Patch notes? On GOG? Ha!
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Oh. Another thread about GOG Patrons. Hihi...


A necessary update to GOG would be closing this forum. Here are two wishlist entries:

https://www.gog.com/wishlist/site/the_gog_forums_are_a_toxic_cesspit_and_should_be_closed

https://www.gog.com/wishlist/site/close_the_general_discussion_forum


You should also consider to restrict the reviews. Here is a wishlist entry:

https://www.gog.com/wishlist/site/nonowners_of_a_game_shouldnt_be_allowed_to_rate_and_review_it
Post edited April 17, 2026 by foad01
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(nevermind)
Post edited April 17, 2026 by tfishell