We all know about the many missing updates on GOG (If not just take a look at the link below): https://www.gog.com/forum/general/games_that_treat_gog_customers_as_second_class_citizens_v2
and we all know how tiresome it is for the paying customer to hunt for updates
because GOG unfortunately does not really help in such cases. In fact they are still selling outdated games without even mentioning this unimportant little fact
Just recently I talked to a dev because the game was not up to date with the Steam release. I knew about the possibility to use the Galaxy Backend to let devs update their games the same as on Steam. This was one reason why Galaxy even was created years ago and it also was one of the big selling points of Galaxy. GOG promised us and the devs faster updates - nearly the same as on Steam
. So I was wondering why the game from this dev was not up to date and the dev told me that he did not get access to the possibility to update the game by himself yet. He would have to upload the files to GOG and they would have to check them.
When I heard this I almost punched against a wall. We (the paying customers) are constantly begging GOG to bring their games up to date since years but GOG obviously is preventing devs to simply update their games by themselves
? Newsflash GOG: You guys are good but extremely slow and everybody knows this - especially when it comes to updates. Also you are absolutely not without mistakes - in fact you are doing quite a lot of them and quite often games updated by GOG are faulty BECAUSE of GOG and not because of the dev
. So you really should change your policy here and grant devs access as fast as possible so that they can update their games immediately
. There's absolutely NO reason not to trust them. If they introduce a bug they can fix the bug as well ... devs are doing this on Steam since ages ... in fact they probably are the only one who can (I just have to think about the many support tickets I created which simply have been forwarded to product ... and never been fixed because according to GOG the dev has to do this ...).
All these years I thoght that the devs are guilty for all those missing updates here in GOG. It really hit me when I heard that obviously GOG is guilty as well. And yes @GOG staff feel free to give us some feedback. Stop "listening" to our feedback only and provide one as well - I am all ears. What you are doing here is all kinds of wrong so the very least we can get is a reasonable reply why you would prevent any dev to update their game as fast as possible. Especially in the time of a pandemic.
you know, i'm not not surprised. and this is just the tip of the iceberg.