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Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== CLOUD SAVES - STAGGERED RELEASE ==

The Cloud Saves backend will be enabled for selected users in batches. We expect the full rollout to take at least a few days. If the cloud saves feature didn't start working for you yet please give us a few days. We will be posting updates on the rollout process in this thread.

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==

1.2.25 (October 16, 2017)
- SDK Networking optimizations

1.2.26 (October 19, 2017)
Bugfixes:
- Fixed networking issue when joining/creating lobby for the first time in game run
- Fixed a bug where in-top-menu notifications didn't appear after app restart in some cases

1.2.27 Beta (October 24, 2017)
Changes and Improvements:
- A dialog will now be shown if the cloud save sync fails due to not enough space in the cloud
- Improved security in communication between Galaxy Overlay and it's UI
Bugfixes:
- MORE dropdown, or GOG Logo dropdown will not fail to open anymore (happened sometimes)
- [MacOS] Fixed Scan & Import falling in recursive loop, when encountering a symlink leading to root directory (Such symlinks happened in WINE games, eg. Baldur's Gate: The Original Saga)
- Fixed possible cloud saves synchronization freeze after a failure in receiving synchronization request
- Game update will no longer result in broken installation, when new version doesn't have previously installed language
- GOG Galaxy will no longer fail to update itself in some instances due to insufficient permissions
- Error popups (like "Failed to load game database") will be now translated to your application's language

1.2.28 Beta (October 31, 2017)
- New configuration tools for GOG Galaxy SDK

1.2.29 (November 14, 2017)
Changes and Improvements:
- Galaxy will no longer consider partial cloud saves sync (only pull) as complete
- Tweaked desktop notification animations
- Galaxy will no longer periodically fetch friends online status from the server (it will work OK via websockets)
Bugfixes:
- Unity games will no longer hang on Nvidia graphics cards with Overlay turned on
- Fixed several issues which caused game images in the sidebar to not appear
- Fixed a few cases where extracting the archive with game images did not happen (e.g. when the game was installed with an offline installer)
- Faster shutdown during a game update
- Overlay and game time tracking will properly work with games that uses launchers
- [macOS] Fixed a crash, which happend during updating Tyranny with all DLCs
- Fixed background image not being refreshed after it's source has been changed

1.2.30 Beta (December 04, 2017)
- Testing cloudstorage configuration

1.2.31 (07 December, 2017)
Changes and Improvements:
- Improved Overlay scaling on high resolution displays, as well as on low resolutions (for retro games on fullscreen)
- Decreased minimum resolution threshold required for overlay to work
- Game time is saved when closing Galaxy while a game is running
Bugfixes:
- [Windows 10 Fall Creator's update] Fixed Galaxy being auto-started by the system when auto-start was disabled in Galaxy settings
- [Windows] Fixed some cases of "Connection to Communication Service was lost and could not be restored"
- FPS counter will be properly showing up when using AMD graphics cards
- Desktop notification will not be shown if you are using fullscreen application (eg. playing non-GOG game)
- Fixed bug that caused problem with updating games because their files were marked as read only
- Game time tracking information will no longer be lost if you were disconnected when shutting down a game
- Fixed an issue with Overlay not showing up in Elex, when using AMD graphics cards
- Screenshots will work properly in DirectX8 games (eg. Zwei)
- Screenshots won't capture Overlay notifications in DirectX11 games (eg. Elex)
- Fixed rendering issue in OpenGL games (eg. Owlboy)
- Fixed rendering issue in DirectX8 games (eg. Mafia)

1.2.32 (December 20, 2017)
Changes and Improvements:
- Galaxy backend will try to determine best servers for Galaxy Updates
Bugfixes:
- Fix for GOG Galaxy starting very slowly
- Galaxy will not crash when was unable to read user preferences file during initialization
- Friend online notifications won't appear in batches after you wake your system from sleep, or regain internet connectivity
- Galaxy will not falsely bump your gametime tracking by huge value when failing to start a game

1.2.33 (January 10, 2018)
- GOG Galaxy SDK optimizations and bugfixes

1.2.34 (January 17, 2018)
- GOG Galaxy SDK small bugfix in logging routine

1.2.35 Beta (January 17, 2018)
Changes and Improvements:
- Chromium Embedded Framework was updated to version 62, resulting in improved CPU and memory performance
- Cloud copy of save games will be removed on next sync when local files are removed and quota is exceeded
Bugfixes:
- [MacOS] Fixed a bug with user avatar not being visible after installation
- [Windows] Fixed Unicode support in Galaxy Overlay
Post edited 4 days ago by psikorski
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eschenbacher: After the last windows 10 update (v.1709), Galaxy managed to auto start at system boot. Before this update, it doesn't even start in the background because I edited msconfig.

I really hate such penetrating, importunate, invasive, obstrusive or what ever is the correct english term, pieces of software. I uninstalled Galaxy, even therefore I cannot play gwent anymore.

GOG looks like a really customer friendly company, but Galaxy destroys this impression effectively.
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woytazGOG: Restarting applications which were running before shutdown is a new feature in Windows 10 Fall Creator's Update (v. 1709), as explained in this thread by a Support Engineer from Microsoft.

We'll be looking into this issue soon.

Until then closing the application before rebooting or shutting the computer down should help, which I know is not ideal.
And again one reason more to stay loyal to my Windows 7. All I hear about Win10 are complaints or bad ideas from the devs.

I already asked this but did not receive any reply so far. Is it normal that using chat using Galaxy overlay while a game is running is nearly impossible? It takes forever until the friendlist has been completed and then it takes several tries to actually open the chat (shows no connection until several retrys)? Does not matter which game I start and works fine again when the game has stopped running.
Ever since Galaxy came out I became lazy and stopped updating my backup of GOG games.

Recently, I had been thinking on how to best redownload everything from GOG, because for as good as Galaxy is, it isn't exactly built to allow easily constructing a huge download query with every interesting installer, patch and extra goodies for each game.

I spent some time considering Gogrepo, but it felt too much like a proof of concept that was never finished, and it kept failing already on the first game of the list.

So I decided to go with the good old Gog Downloader. Yes, it was a bit cumbersome to open a lot of tabs for the links for each game, but at least I could systematically open a lot of those and add all goodies with a single click, besides the installers and patches.

In the end, I had to resort to Galaxy for a few downloads, Warsow and Windforge had no Gog Downloader link page and most of Wasteland 2 Director’s Cut’s goodies weren’t added by its link, and it felt like a better downloader. So much that I downloaded the remaining games, Witcher 2 and 3, and their goodies from Galaxy.

In the end, I think that a bulk download management area in Galaxy would be great, at least certainly better than that small window with the download list and having to enter each game’s individual page and doing a lot of clicks to select all the stuff I want to download individually.

A few extra musings about Gog Downloader:
- There are A LOT of russian localizations and classic versions for various OSs listed as goodies. I ended up downloading all of them and them deleting the downloaded files manually because the Downloader had no remove option for queried downloads.
- For some reason, Dark Forces 2 downloads into a Star Wars Republic Commando folder (I don’t own RepComm so I have no idea if it would download to the same folder)
- It was never clear to me if I was getting the Classic Installers or Galaxy Installers. I just assumed I was getting whatever the downloads in the game card here on the site defaulted to.
- Various games that have no extra goodies will have a link for 0 Mb goodies download on their respective gog downloader links page.
- Some content that should appear under a special title in the Gog Downloader links page or under no title, actually end up appearing under the last title (usually Linux patches, I think). It ends up being confusing when you have a something_something_Windows_patch appearing there.

I know that the Downloader is Legacy and won’t be updated anymore, but at least these problems are documented here now, if they weren’t before.

Also, there is no easy way of knowing which games need CD Keys. I think I found all of them by exhaustively checking each game card (and all bonus games redeemable keys will list as CD Keys), but I also found an old Gog support email in my mailbox with a Multiplayer CD Key I have absolutely no idea what game it is for.

PS.: Yup, no data caps on my connection. Hooray! ^_^
PS2.: I noticed that Galaxy will sometimes download faster than it can update the query, resulting in a weird situation where it shows that it has stopped downloading stuff, but the bars under each thing being downloaded are still being updated one after another.
Post edited November 20, 2017 by Falci
avatar
eschenbacher: After the last windows 10 update (v.1709), Galaxy managed to auto start at system boot. Before this update, it doesn't even start in the background because I edited msconfig.

I really hate such penetrating, importunate, invasive, obstrusive or what ever is the correct english term, pieces of software. I uninstalled Galaxy, even therefore I cannot play gwent anymore.

GOG looks like a really customer friendly company, but Galaxy destroys this impression effectively.
avatar
woytazGOG: Restarting applications which were running before shutdown is a new feature in Windows 10 Fall Creator's Update (v. 1709), as explained in this thread by a Support Engineer from Microsoft.

We'll be looking into this issue soon.

Until then closing the application before rebooting or shutting the computer down should help, which I know is not ideal.
Thanks for the answer and sorry for my anger.

Until now on my system Galaxy is the only software with this behavior. No Browser, no mail, and no steam client does it. But good to know the reason.
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Falci: the Downloader had no remove option for queried downloads.
From what I recall (and it has been a few years since I last used the GOG Downloader) you can remove queued downloads, but you need to pause them first. Can't recall exactly how though.

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Falci: - It was never clear to me if I was getting the Classic Installers or Galaxy Installers. I just assumed I was getting whatever the downloads in the game card here on the site defaulted to.
You get classic installers. Same with most non-browser download methods.

avatar
Falci: - Various games that have no extra goodies will have a link for 0 Mb goodies download on their respective gog downloader links page.
Can you give an example of such a game? It might be a script that's messing with the goodies, and if that's not the case, it would be good to report said cases to support.
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eschenbacher: Until now on my system Galaxy is the only software with this behavior. No Browser, no mail, and no steam client does it.
From what I recall, the program has to be compiled with a specific flag enabled, to notify the system that the program's state can be saved and recalled on later reboots. Can't recall what said flag was though, nor where I encountered that, but I could go looking for it tomorrow if you'd like.
Post edited November 21, 2017 by JMich
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Falci: - Various games that have no extra goodies will have a link for 0 Mb goodies download on their respective gog downloader links page.
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JMich: Can you give an example of such a game? It might be a script that's messing with the goodies, and if that's not the case, it would be good to report said cases to support.
Well, I don't know all of them, but Saints Row 4, Gat out of Hell and Shadow Warrior Classic Redux are good examples.
Hi everyone,

we deployed a fix to our back-end services for the self-update problems. Is the issue gone for you, or does it still appear?

Liosan
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Liosan: Hi everyone,

we deployed a fix to our back-end services for the self-update problems. Is the issue gone for you, or does it still appear?

Liosan
I already asked this (meanwhile at least twice) but did not receive any reply so far. Is it normal that using chat using Galaxy overlay while a game is running is nearly impossible? It takes forever until the friendlist has been completed and then it takes several tries to actually open the chat (shows no connection until several retrys)? Does not matter which game I start and works fine again when the game has stopped running.
avatar
Liosan: Hi everyone,

we deployed a fix to our back-end services for the self-update problems. Is the issue gone for you, or does it still appear?

Liosan
No problem
Thanks for the fix.
avatar
Liosan: Hi everyone,

we deployed a fix to our back-end services for the self-update problems. Is the issue gone for you, or does it still appear?

Liosan
Fixed! Thank you!
Why the hell is GOG.com installing GOG Galaxy automaticly with a point-and-click adventure like Kathy Rain, without asking me first? I buy at GOG so that I don't have a cumbersome extra layer over my games!
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grincer: Why the hell is GOG.com installing GOG Galaxy automaticly with a point-and-click adventure like Kathy Rain, without asking me first?
Most likely because you used a Galaxy Installer and didn't check the options first. Either use a classic installer (click on More in your library then classic installers) or click on options and uncheck the "Install Galaxy" checkbox. Said checkbox choice should be remembered on subsequent installations done on that machine, at least until you remove said setting from the registry (or GOG breaks compatibility).
If you donwload your installers through the GOG Downloader (or Galaxy, or gogrepo.py, or lgogdownloader) you will be getting classic installers by default.
avatar
Liosan: Hi everyone,

we deployed a fix to our back-end services for the self-update problems. Is the issue gone for you, or does it still appear?

Liosan
On my side I still have the error.
But I hadn't updated it recently, I'm still running 1.2.26

EDIT it worked a few hours later
Post edited November 22, 2017 by Penther_Sechs
So, ever since I updated to 1.2.29, I've been having trouble with Galaxy.

Specifically, I start Galaxy, then after a few moments a get a pop up message that reads:
(%appName%—Error, Connection to Communication Service was lost and could not be restored! GOG Galaxy will now shutdown)

Then it shuts down. What to do about this? Do I just wait for a new update? Is there something else I can do?

I'm on a Mac running OX10.13.1
I am running Galaxy 1.2.29 BETA and I am having problems with sync saves in Nevewinter nights and Dragon age Origins. At least these ones. Anybody with the same problem?

I mean that the games do not sync at all
Post edited November 22, 2017 by Gudadantza
avatar
Liosan: Hi everyone,

we deployed a fix to our back-end services for the self-update problems. Is the issue gone for you, or does it still appear?

Liosan
Update problem disappeared! Thanks you! :)