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Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==
1.2.40 (March 28, 2018)
Changes and Improvements:
- Ability to log in or register a new account with your Facebook account
- Suggested friends will be visible on the bottom of Friends window
- New Find Friends window with suggested friends will be opened when you click "+" in Friends window
- Optimized network transfer in updater and fetching data for installation screen
- Galaxy version is now displayed in the settings window

Bugfixes:
- [Windows] Fixed font rendering in Friends window on 100% dpi scaling

1.2.41 (April 23, 2018)
Changes and Improvements:
- User Profiles - a personal space for every GOG.com user for socialising among members of the community.
* compare your game statistics with friends
* see what your friends are currently playing
* share text, photos and videos
* personalise profile with your description and backgrounds from the games you own

- Speed up aborting cloud sync in case of service downtime
- Changed default number of download threads back to 10, due to reports of a decrease in download speed

Bugfixes:
- Fixed message on game uninstallation
- Fixed a rare crash in games caused by Galaxy SDK

1.2.42 Beta (May 10, 2018)
Changes and Improvements:
- Change in internal database architecture
- [Windows] Several improvements in rendering of Galaxy icon

Bugfixes:
- Aborting and pausing downloads will happen nearly immediately
- Adjusted default size of friends window

1.2.43 (May 29, 2018)
Changes and Improvements:
- Clicking on users in the game view and Find Friends window, will now take you to their profile. (in Friends window opening chat is the default action)
- Improved download process to avoid long download time of last few percents of the game
- Right-clicking on a desktop notification dismisses it.
Bugfixes:
- Fixed database migration issues, which popped out in the last Beta release
- Fixed issue with sockets which may has caused issues with download
- Fixed a crash when trying to resolve cloud saves conflict
- GOG Galaxy will no longer crash when trying to open pdf files - instead it will open them in external browser
- Fixed an issue with Galaxy being unresponsive for a long time on startup and in a few other scenarios

1.2.44 (June 13, 2018)
Bugfixes:
- GOG Galaxy no longer crashes when it is being launched by one of game's shortcuts on the desktop and the game is not updated to the latest version
- Fixed an issue where some of MSVC exit codes were treated as failure, whilist they should be a success. Fixes recent problems with installation of Moonlighter
- Fixed an issue with Verify/repair after failed installation

1.2.45 (11 July, 2018)
Changes and Improvements:
- When hovering over mutual friends in friends suggestions - you can see the full list of mutual friends.
- GOG Galaxy will no longer treat non-zero exit codes returned from dependency installers (such as Physx, Visual C++ Redistributables) as failure (caused configuration error on installation)
Bugfixes:
- Allows users to download cloud saves backup for all games with enabled cloud saves
- GOG Galaxy will no longer be locked out from launching, if Galaxy Updater cannot launch at all
- Upon update, invalid leftovers from database will be removed. They were caused by a bug with verify/repair (which was fixed in 1.2.44)
- Running a webinstaller again will not interfere with already running installation process
- "Continue previous session" setting will correctly restore last web content (game card, forum topic etc.)
- When showing a conflict, GOG Galaxy will not show invalid date anymore (It may still happen once until conflict is resolved)
- In case when GOG Galaxy is unable to fetch ownership information about not installed game (eg. User is not logged in), Install/Buy button will be disabled, instead of showing spinner infinitely. Play button is always enabled, when game is installed

1.2.46 (October 2, 2018)
Changes and Improvements:
- Improved stability when installing/updating games
- Changed last known part of GOG Galaxy app from TLS 1.0 to TLS 1.2
- Added Korean and Chinese Traditional to list of languages with limited support
- [MacOS] It is no longer possible to close Galaxy Updater application window
Bugfixes:
- Fixed an issue with installations not resuming after failure (for instance due to poor network)
- Importing some games installed by older installers is fixed (eg. Crusader: No Regret™)

1.2.47 (October 22, 2018)
Changes & Improvements:
- Better Korean translations
Bugfixes:
- Fixed a bug where sometimes a blank screen would be shown to users when store / other page failed to respond
- Changed error text that shows after page fails to load to be more informative
Windows Overlay:
- Saving screenshots will work when User's home folder contains non-ASCII characters (e.g. Cyrillic)
- Other fixes for screenshots in some games (e.g. Balrum, Death's Gambit)
- Fixed scaling issues for some games (e.g. Eden)
- Fixes for OpenGL games allowing us to enable Overlay support for the following games:
- Transport Fever
- Simon the Sorcerer
- WH40k Gladius - Relics of War
- Fixes for DX 11 games allowing us to enable Overlay support for the following games:
- King Arthur II
- Fixes for DX 10 games allowing us to enable Overlay support for the following games:
- Crysis
- Anno 1404
- Two Worlds VE
- Fixes for DX 9 games allowing us to enable Overlay support for the following games:
- Treasure Adventure World

1.2.49 (November 29, 2018)
- [Windows] Updater now requires administrator privileges to perform update of GOG Galaxy
- [Windows] Security of directories containing GOG Galaxy files has been improved
- [Windows] Updated Code Signing Certificate
- [Windows] Crash reporter has been added to Galaxy Communication Service
Bugfixes:
- Prevented several potential causes of "broken" games, where only way out was reinstalling
- [MacOS] Fixed a crash on shutdown when fatal error was shown

1.2.50 (December 13, 2018)
Changes & Improvements:
- Speed up startup time
- [MacOS] Strengthen up connection security with ClientService
Bugfixes:
- Fixed "disk access problem" when installing games, occuring mostly on fresh installation of GOG Galaxy
- Fixed a rare occurrence of a game update resulting in displaying "unknown game version"

1.2.51 (December 20, 2018)
- Improved Korean translations
- Fixed connection to notifications pusher in GOG Galaxy SDK

1.2.54 (March 14, 2019)
Changes and Improvements:
- Updated Chromium version to 71:
- Better performance
- Fixes playing Twitch videos on profiles
- Fixes playing Wistia videos
- Security fixes in the game installation process
- Security fixes in GOG Galaxy update process
- GOG Galaxy Updater should perform better under poor network conditions
Bugfixes:
- [macOS] Fixed passing multiple commandline arguments to games
- [macOS] Multiple "friend online" notifications will no longer appear when system wakes up
- Dates are now properly displayed in cloud saves conflict window

1.2.55 (April 17, 2019)
- Hotfix for unintentional opening of Facebook link after entering Forum

1.2.56 (May 06, 2019)
Bugfixes:
- [Windows] GOG Galaxy will fix the path to its internal services, if it finds it is wrong
- Updating of games' local dependencies (e.g. Dosbox) will be handled correctly
- Unexpected files in games' directories will no longer cause failure of games’ update

1.2.57 (June 12, 2019)
Changes and Improvements:
- Minor download speed optimizations
- Changes in PayPal payment flow
Bugfixes:
- Fixed rare crash occurence when reordering games' updates and installations
- GOG Galaxy will correctly reconnect to GOG services after long time of no internet connection
Post edited 4 days ago by TheTomasz
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Bellshazar: Can anyone help me with gog galaxy being unable to update. I've tried uninstalling every last little bit of gog off my hardrive and and downloading the newest version but every time I start gog galaxy I get the same error message
"There was a problem with updating the application. You can always download the latest version from:" which is what I just did.
I can still log in, I can still play and buy games, but every time I start gog it tries to update and fails. Sometimes I'm still logged in but usually not (and then I have to re-authenticate etc).
Could you post a bug report on http://mantis.gog.com/ attaching your logs from C:\ProgramData\GOG.com\Galaxy\Logs ? We'll take a look :)


I sent the GalaxyUpdater file (as far as I can tell you can only send one file). Hopefully it has what you need as I have almost stopped using galaxy as a result of this.
It's coming up on 6 months since the release of 1.2.0. Is it time to start speculating on 1.3.0? I hope so... xD

---

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Bellshazar: I sent the GalaxyUpdater file (as far as I can tell you can only send one file). Hopefully it has what you need as I have almost stopped using galaxy as a result of this.
You can put them all in a zipped folder and attach the folder. This would be better so that GOG can find what they need.
Post edited September 10, 2017 by BKGaming
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RTA: I've not submitted a bug report as I don't see this as a bug. It's a regular thing that happens and once it does I'm stuffed. To get the game database rebuilt, you have to wipe Galaxy and its folders. I've got no errors, just installation logs for games that were already installed but are now installing again.
As far as the installation of games goes, it's working fine, it just shouldn't be doing it. That's a coding issue, not a user issue.
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BKGaming: Trashing the database because of a client update is not a regular thing.
Re-downloading entire games after the database has been rebuilt via a fresh Galaxy install is not a regular thing.

Even with the database gone, Galaxy should not be redownloading the entire game as long as you still have the orginal installation folder and as long as those folders still contain galaxy files like "goggame-galaxyFileList.ini" like in the Alan Wake folder you posted a picture of which the game should have if it was installed via Galaxy and not a standalone installer (even some of those will have it depending on how old the installer is).

This needs to be reported with logs.

If I can find a game I have installed that you also have... I can easily re-import it and tell you exactly how much data Galaxy uses to do so for me. Do you have something like Doom 3 or Obivion or Fallout 3 installed?

How many games are you importing at one time? I really would like to know this. Have you tried only importing 1 or 2 at a time to see if that makes a difference?
Hundreds.

I've been buying games from GOG for nearly ten years.

If you import just one game it still re-installs it.
You can tell that by the size of the download and it's a full re-install download, not just a check.
This is what it's always done whenever this happens, which is why I'm not best pleased when it does it.

Luckily I'm not on a metered connection. If I was, Galaxy would be a distant memory as I would have uninstalled it long ago.

All the ones it's re-downloading and re-installing already have the Galaxy ini files etc in there, but it still re-installs.
I just end up with exactly the same folder in exactly the same place but with new Galaxy files from the date of the re-installation replacing the old Galaxy files from the previous install[s].

If it was just updating the Galaxy files, we'd be talking a few K - With what it's doing at the moment it's replacing terabytes.
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RTA: If you import just one game it still re-installs it.
You can tell that by the size of the download and it's a full re-install download, not just a check.
This is what it's always done whenever this happens, which is why I'm not best pleased when it does it.
Yea something isn't right. You need to report it if that is the case with your logs. That's the only way GOG can locate the issue. Report that and the issue with the database being trashed. Just put it all in one report and zip your logs and attach all of them.

I've imported many game. The only time I've ever had a full re-install was due to using standalone installers and then importing which was back when Galaxy was in early alpha. Some of the installers used different folder names then what Galaxy uses so it triggered a full re-download unless you modified the folder names to match what Galaxy uses.

Since beta though, in the majority of cases I downloaded no more than a few hundred MB. Most games though were only a few MB. That is with importing 30 -50 games at a time.
Post edited September 11, 2017 by BKGaming
GoG Galaxy is definitely a step in the right direction! I was hesitant at first because I thought it was some sort of smartphone-exclusive app (yes, really), but now that I have it, I'm quite happy with it. Just two small things I'd like to mention:

1. It would be amazingly useful if games could be placed into categories. There's plenty of game series out there that don't have consistent titles, meaning you have to hunt a bit to find them in a purely alphabetized list.

2. Just a small niggle: when choosing to post on the forums through GoG Galaxy, the editor automatically hits Enter on your message in progress when it's done loading the Add or edit your post dialogue. Not a huge issue for me, but I bet there's more than a few hunt-and-peck typists who don't appreciate that!

Keep up the great work!
Is there really no way to selectively download?

I had to abort one download because I wanted to pause it to download something else that I knew would download sooner. Abort takes the time to erase everything that it did.

And now Galaxy seems to think everything installed no problems and won't let me correctly install it.
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ShadowWulfe: Is there really no way to selectively download?
If you start a second download, you can click and drag on items in the queue putting whatever you want in whatever order you want. So smaller downloads you can move to the top.

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ShadowWulfe: And now Galaxy seems to think everything installed no problems and won't let me correctly install it.
Did you abort via the download queue (small x next to download)? It's bugged, the other abort buttons work though like one under MORE. It's been reported and the Galaxy team know about it.

If you wait, evenentually Galaxy will actually abort the download and remove it. It takes a little bit usually for me.
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BKGaming:
Thanks, a simple "Pause" button would be helpful, the only one available is "Pause All".
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ShadowWulfe: Thanks, a simple "Pause" button would be helpful, the only one available is "Pause All".
Technically either way has the same outcome, but I can see how it is confusing. You can also pause all and manually move downloads to the top and resume, etc or move them while downloading. Downloads towards the top will always download first, in the order they are in.
Hello,

I got an e-mail (only 2 hours earlier): BANNER SAGA is 4.29 EUR (-75%) (it was wishlisted)

But the game is on the site is 8.49 EUR (-50%). Why?


Best regards,
Zsolt as Csolt
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RTA: If you import just one game it still re-installs it.
You can tell that by the size of the download and it's a full re-install download, not just a check.
This is what it's always done whenever this happens, which is why I'm not best pleased when it does it.
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BKGaming: Yea something isn't right. You need to report it if that is the case with your logs. That's the only way GOG can locate the issue. Report that and the issue with the database being trashed. Just put it all in one report and zip your logs and attach all of them.

I've imported many game. The only time I've ever had a full re-install was due to using standalone installers and then importing which was back when Galaxy was in early alpha. Some of the installers used different folder names then what Galaxy uses so it triggered a full re-download unless you modified the folder names to match what Galaxy uses.

Since beta though, in the majority of cases I downloaded no more than a few hundred MB. Most games though were only a few MB. That is with importing 30 -50 games at a time.
I've had a look at the logs and part of the problem [apart from THOUSANDS of directories in 'Support'] might be the cef.log. All the other logs get to about 5Mb and start a new one but cef.log just keeps getting bigger and bigger, implying that it's holding the entire thing in memory all the time.
'Support' is also going to be a big issue because each folder contains another folder of the same name as the root, then whatever it wants to store there, so that's twice as many folders as there need to be from the off.

For example:

ProgramData\GOG.com\Galaxy\support\1207658645\1207658645\App\Save

Why two layers of 1207658645 ?
Why \App\Save & not just \Save ?

Now up to L, but still one entire folder, the legacy gog.com one, to go.
Still have to exit Galaxy to do anything else [like this].
Post edited September 11, 2017 by RTA
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RTA: I've had a look at the logs and part of the problem [apart from THOUSANDS of directories in 'Support'] might be the cef.log. All the other logs get to about 5Mb and start a new one but cef.log just keeps getting bigger and bigger, implying that it's holding the entire thing in memory all the time.
'Support' is also going to be a big issue because each folder contains another folder of the same name as the root, then whatever it wants to store there, so that's twice as many folders as there need to be from the off.

For example:

ProgramData\GOG.com\Galaxy\support\1207658645\1207658645\App\Save

Why two layers of 1207658645 ?
Why \App\Save & not just \Save ?

Now up to L, but still one entire folder, the legacy gog.com one, to go.
Still have to exit Galaxy to do anything else [like this].
As I said, I'd report any info you can with logs to mantis. This is an issue that GOG needs to look into. Sorry, but I am out of ideas at this point.
Auto-Update:
Please add the option to toggle this ON / OFF. Thanks.
It's not always that I want to wait 5 minutes until this program has finished updating, also I don't want x programs running as processes in the background, so it's good if I can switch this OFF and chose myself when to update.
Post edited September 12, 2017 by XenonS
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XenonS: Auto-Update:
Please add the option to toggle this ON / OFF. Thanks.
It's not always that I want to wait 5 minutes until this program has finished updating, also I don't want x programs running as processes in the background, so it's good if I can switch this OFF and chose myself when to update.
The client or games? With games you can disable auto updates.

With the client that is not possible and probably won't be added as that would make the client less secure. The updates are generally small and shouldn't take more than a min or two on most connections.
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XenonS: Auto-Update:
Please add the option to toggle this ON / OFF. Thanks.
It's not always that I want to wait 5 minutes until this program has finished updating, also I don't want x programs running as processes in the background, so it's good if I can switch this OFF and chose myself when to update.
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BKGaming: The client or games? With games you can disable auto updates.

With the client that is not possible and probably won't be added as that would make the client less secure. The updates are generally small and shouldn't take more than a min or two on most connections.
Hi BKGaming,
I mean the GoG Galaxy Client. The updates are very frequent, that's good in the sense that I know the client gets improved, but most programs have such a feature to disable auto-updates, I can always do it myself as an advanced user. (or I will have to remove the corrisponding *.exe and disable it in the Firewall :(