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Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==
1.2.40 (March 28, 2018)
Changes and Improvements:
- Ability to log in or register a new account with your Facebook account
- Suggested friends will be visible on the bottom of Friends window
- New Find Friends window with suggested friends will be opened when you click "+" in Friends window
- Optimized network transfer in updater and fetching data for installation screen
- Galaxy version is now displayed in the settings window

Bugfixes:
- [Windows] Fixed font rendering in Friends window on 100% dpi scaling

1.2.41 (April 23, 2018)
Changes and Improvements:
- User Profiles - a personal space for every GOG.com user for socialising among members of the community.
* compare your game statistics with friends
* see what your friends are currently playing
* share text, photos and videos
* personalise profile with your description and backgrounds from the games you own

- Speed up aborting cloud sync in case of service downtime
- Changed default number of download threads back to 10, due to reports of a decrease in download speed

Bugfixes:
- Fixed message on game uninstallation
- Fixed a rare crash in games caused by Galaxy SDK

1.2.42 Beta (May 10, 2018)
Changes and Improvements:
- Change in internal database architecture
- [Windows] Several improvements in rendering of Galaxy icon

Bugfixes:
- Aborting and pausing downloads will happen nearly immediately
- Adjusted default size of friends window

1.2.43 (May 29, 2018)
Changes and Improvements:
- Clicking on users in the game view and Find Friends window, will now take you to their profile. (in Friends window opening chat is the default action)
- Improved download process to avoid long download time of last few percents of the game
- Right-clicking on a desktop notification dismisses it.
Bugfixes:
- Fixed database migration issues, which popped out in the last Beta release
- Fixed issue with sockets which may has caused issues with download
- Fixed a crash when trying to resolve cloud saves conflict
- GOG Galaxy will no longer crash when trying to open pdf files - instead it will open them in external browser
- Fixed an issue with Galaxy being unresponsive for a long time on startup and in a few other scenarios

1.2.44 (June 13, 2018)
Bugfixes:
- GOG Galaxy no longer crashes when it is being launched by one of game's shortcuts on the desktop and the game is not updated to the latest version
- Fixed an issue where some of MSVC exit codes were treated as failure, whilist they should be a success. Fixes recent problems with installation of Moonlighter
- Fixed an issue with Verify/repair after failed installation

1.2.45 (11 July, 2018)
Changes and Improvements:
- When hovering over mutual friends in friends suggestions - you can see the full list of mutual friends.
- GOG Galaxy will no longer treat non-zero exit codes returned from dependency installers (such as Physx, Visual C++ Redistributables) as failure (caused configuration error on installation)
Bugfixes:
- Allows users to download cloud saves backup for all games with enabled cloud saves
- GOG Galaxy will no longer be locked out from launching, if Galaxy Updater cannot launch at all
- Upon update, invalid leftovers from database will be removed. They were caused by a bug with verify/repair (which was fixed in 1.2.44)
- Running a webinstaller again will not interfere with already running installation process
- "Continue previous session" setting will correctly restore last web content (game card, forum topic etc.)
- When showing a conflict, GOG Galaxy will not show invalid date anymore (It may still happen once until conflict is resolved)
- In case when GOG Galaxy is unable to fetch ownership information about not installed game (eg. User is not logged in), Install/Buy button will be disabled, instead of showing spinner infinitely. Play button is always enabled, when game is installed

1.2.46 (October 2, 2018)
Changes and Improvements:
- Improved stability when installing/updating games
- Changed last known part of GOG Galaxy app from TLS 1.0 to TLS 1.2
- Added Korean and Chinese Traditional to list of languages with limited support
- [MacOS] It is no longer possible to close Galaxy Updater application window
Bugfixes:
- Fixed an issue with installations not resuming after failure (for instance due to poor network)
- Importing some games installed by older installers is fixed (eg. Crusader: No Regret™)

1.2.47 (October 22, 2018)
Changes & Improvements:
- Better Korean translations
Bugfixes:
- Fixed a bug where sometimes a blank screen would be shown to users when store / other page failed to respond
- Changed error text that shows after page fails to load to be more informative
Windows Overlay:
- Saving screenshots will work when User's home folder contains non-ASCII characters (e.g. Cyrillic)
- Other fixes for screenshots in some games (e.g. Balrum, Death's Gambit)
- Fixed scaling issues for some games (e.g. Eden)
- Fixes for OpenGL games allowing us to enable Overlay support for the following games:
- Transport Fever
- Simon the Sorcerer
- WH40k Gladius - Relics of War
- Fixes for DX 11 games allowing us to enable Overlay support for the following games:
- King Arthur II
- Fixes for DX 10 games allowing us to enable Overlay support for the following games:
- Crysis
- Anno 1404
- Two Worlds VE
- Fixes for DX 9 games allowing us to enable Overlay support for the following games:
- Treasure Adventure World

1.2.49 (November 29, 2018)
- [Windows] Updater now requires administrator privileges to perform update of GOG Galaxy
- [Windows] Security of directories containing GOG Galaxy files has been improved
- [Windows] Updated Code Signing Certificate
- [Windows] Crash reporter has been added to Galaxy Communication Service
Bugfixes:
- Prevented several potential causes of "broken" games, where only way out was reinstalling
- [MacOS] Fixed a crash on shutdown when fatal error was shown

1.2.50 (December 13, 2018)
Changes & Improvements:
- Speed up startup time
- [MacOS] Strengthen up connection security with ClientService
Bugfixes:
- Fixed "disk access problem" when installing games, occuring mostly on fresh installation of GOG Galaxy
- Fixed a rare occurrence of a game update resulting in displaying "unknown game version"

1.2.51 (December 20, 2018)
- Improved Korean translations
- Fixed connection to notifications pusher in GOG Galaxy SDK

1.2.54 (March 14, 2019)
Changes and Improvements:
- Updated Chromium version to 71:
- Better performance
- Fixes playing Twitch videos on profiles
- Fixes playing Wistia videos
- Security fixes in the game installation process
- Security fixes in GOG Galaxy update process
- GOG Galaxy Updater should perform better under poor network conditions
Bugfixes:
- [macOS] Fixed passing multiple commandline arguments to games
- [macOS] Multiple "friend online" notifications will no longer appear when system wakes up
- Dates are now properly displayed in cloud saves conflict window

1.2.55 (April 17, 2019)
- Hotfix for unintentional opening of Facebook link after entering Forum

1.2.56 (May 06, 2019)
Bugfixes:
- [Windows] GOG Galaxy will fix the path to its internal services, if it finds it is wrong
- Updating of games' local dependencies (e.g. Dosbox) will be handled correctly
- Unexpected files in games' directories will no longer cause failure of games’ update

1.2.57 (June 12, 2019)
Changes and Improvements:
- Minor download speed optimizations
- Changes in PayPal payment flow
Bugfixes:
- Fixed rare crash occurence when reordering games' updates and installations
- GOG Galaxy will correctly reconnect to GOG services after long time of no internet connection
Post edited June 12, 2019 by TheTomasz
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AlBQuirky: Could you please stop Galaxy from "auto-starting" when I click on a game to play? I HATE Steam because there is no choice but have it running. Please don't make me HATE Galaxy for the same reason.

I have checked all available "settings" and see nothing that says, "Auto-start Galaxy when games are launched."

To be clear: I do NOT want Galaxy running JUST to play my single player games!

[EDIT]
Or do I just need to uninstall the "thing?"
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BKGaming: It's just a change to the shortcut settings, you can bypass it by going directly to the exe file of the game and making a new shortcut.
Thanks for that. It is easier for me to just uninstall Galaxy at this point.
My GOG Galaxy stopped working today and i did nothing to that happen:

Nome do aplicativo com falha: GalaxyClientService.exe, versão: 1.2.22.31, carimbo de data/hora: 0x59ae7055
Nome do módulo com falha: ucrtbase.dll, versão: 10.0.14393.0, carimbo de data/hora: 0x57898db2
Código de exceção: 0xc0000005
Deslocamento da falha: 0x0003fc07
ID do processo com falha: 0x4604
Hora de início do aplicativo com falha: 0x01d327d9b8e9501d
Caminho do aplicativo com falha: H:\Jogos\GOG\GalaxyClientService.exe
Caminho do módulo com falha: C:\Windows\System32\ucrtbase.dll
ID do Relatório: 3984144b-7132-44e1-ba8e-0ab55891a51e
Nome completo do pacote com falha:
ID do aplicativo relativo ao pacote com falha:

Falha no bucket 109123523162, tipo 1
Nome do Evento: APPCRASH
Resposta: Não disponível
ID do CAB: 0

Assinatura do problema:
P1: GalaxyClientService.exe
P2: 1.2.22.31
P3: 59ae7055
P4: ucrtbase.dll
P5: 10.0.14393.0
P6: 57898db2
P7: c0000005
P8: 0003fc07
P9:
P10:

Arquivos anexados:

Esses arquivos podem estar disponíveis em:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_GalaxyClientServ_8f2a1dcb67e75b1783389c53c43b42e0b f13aaf3_152e4bca_30892628

Símbolo da análise:
Verificando novamente solução: 0
ID do Relatório: c69cbbf8-b792-427e-bfc0-99ad4e4d2e00
Status do Relatório: 0
Bucket com hash: b1b6c1a754d33c3fd4b6cb0dae305cd3


Anybody has a clue to what is happening and what i have to do to correct this? (Without having to reinstall +100 games)

Thanks!
Already uninstalled and reinstalled Gog Galaxy (setup_galaxy_1.2.22.31.exe) and the same error happens.
When i click in GOG Galaxy icon the GalaxyClientService enters in loop starting and stoping without Galaxy starts. (Like a loop). And everytime there is a new message error like above.

OBS: All the games are running ok, if i click directly on ther icons on their folders. It´s just GOG Galaxy that won´t load at all. Any help?
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flaviossa: My GOG Galaxy stopped working today and i did nothing to that happen:
Yeah, this crash is basically the root cause of the long startup problem... We were planning to release the fix today, but unfortunately we have to postpone it for tomorrow. Sorry :|

Liosan
Thanks Liosan! Will wait for the fix :)
same problem here. Out of nowhere Galaxy takes forever to start today...
Post edited September 07, 2017 by Pat123
The fix should be out :)

Liosan
avatar
Liosan: The fix should be out :)

Liosan
Just got it some minutes ago, everything seems normal for now, good job!
back to normal now!! thank you!!
avatar
Liosan: The fix should be out :)

Liosan
Still having this problem I reported to the bug tracker even after updating: https://www.gog.com/forum/general/gog_galaxy_official_discussion_thread/post649
Where do i get the fix? Install GOG Galaxy again?
(I cant update thru Galaxy because it doesn´t start at all!!)

The installer available thru the page is still "setup_galaxy_1.2.22.31.exe"


Edit: Ignore my post :)
Post edited September 08, 2017 by flaviossa
What bugs me most is the broken update system. 1st "galaxy client is updating" raises quick to 100% and then it starts again and often stops halfway without any notice. The client is running but it is confusing.
I would try the hotfix but all I get is "There was a problem updating the application" and the download on the website is not the updated one...
Ok, a couple of things.

1) Making "C:\Program Files (x86)\GOG Galaxy" the default location is just asking for problems. Make that the root of C: or whatever else but not the UAC infested zone. Yes, it's secure in there but any problems will put users without experience thru a lot of hoops.

2) The uninstaller needs fixing as well. It always requires a reboot to get rid of "GalaxyClientService.exe". Always. This should not be happening but it does that all the time. Installing Galaxy over it doesn't work because the file requires admind rights no user actually has. And finally, the uninstaller doesn't even say that a reboot is necessary.

3) Even if I download the latest Galaxy setup files it's still updating during install. What exactly is Galaxy updating here?
avatar
NightmareChild: 2) The uninstaller needs fixing as well. It always requires a reboot to get rid of "GalaxyClientService.exe". Always. This should not be happening but it does that all the time. Installing Galaxy over it doesn't work because the file requires admind rights no user actually has. And finally, the uninstaller doesn't even say that a reboot is necessary.
I think you can avoid reboot if you kill the process "GalaxyClientService.exe" via the task manager.