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Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==

1.2.47 (October 22, 2018)
Changes & Improvements:
- Better Korean translations
Bugfixes:
- Fixed a bug where sometimes a blank screen would be shown to users when store / other page failed to respond
- Changed error text that shows after page fails to load to be more informative
Windows Overlay:
- Saving screenshots will work when User's home folder contains non-ASCII characters (e.g. Cyrillic)
- Other fixes for screenshots in some games (e.g. Balrum, Death's Gambit)
- Fixed scaling issues for some games (e.g. Eden)
- Fixes for OpenGL games allowing us to enable Overlay support for the following games:
- Transport Fever
- Simon the Sorcerer
- WH40k Gladius - Relics of War
- Fixes for DX 11 games allowing us to enable Overlay support for the following games:
- King Arthur II
- Fixes for DX 10 games allowing us to enable Overlay support for the following games:
- Crysis
- Anno 1404
- Two Worlds VE
- Fixes for DX 9 games allowing us to enable Overlay support for the following games:
- Treasure Adventure World

1.2.49 (November 29, 2018)
- [Windows] Updater now requires administrator privileges to perform update of GOG Galaxy
- [Windows] Security of directories containing GOG Galaxy files has been improved
- [Windows] Updated Code Signing Certificate
- [Windows] Crash reporter has been added to Galaxy Communication Service
Bugfixes:
- Prevented several potential causes of "broken" games, where only way out was reinstalling
- [MacOS] Fixed a crash on shutdown when fatal error was shown

1.2.50 (December 13, 2018)
Changes & Improvements:
- Speed up startup time
- [MacOS] Strengthen up connection security with ClientService
Bugfixes:
- Fixed "disk access problem" when installing games, occuring mostly on fresh installation of GOG Galaxy
- Fixed a rare occurrence of a game update resulting in displaying "unknown game version"

1.2.51 (December 20, 2018)
- Improved Korean translations
- Fixed connection to notifications pusher in GOG Galaxy SDK

1.2.54 (March 14, 2019)
Changes and Improvements:
- Updated Chromium version to 71:
- Better performance
- Fixes playing Twitch videos on profiles
- Fixes playing Wistia videos
- Security fixes in the game installation process
- Security fixes in GOG Galaxy update process
- GOG Galaxy Updater should perform better under poor network conditions
Bugfixes:
- [macOS] Fixed passing multiple commandline arguments to games
- [macOS] Multiple "friend online" notifications will no longer appear when system wakes up
- Dates are now properly displayed in cloud saves conflict window

1.2.55 (April 17, 2019)
- Hotfix for unintentional opening of Facebook link after entering Forum

1.2.56 (May 06, 2019)
Bugfixes:
- [Windows] GOG Galaxy will fix the path to its internal services, if it finds it is wrong
- Updating of games' local dependencies (e.g. Dosbox) will be handled correctly
- Unexpected files in games' directories will no longer cause failure of games’ update

1.2.57 (June 12, 2019)
Changes and Improvements:
- Minor download speed optimizations
- Changes in PayPal payment flow
Bugfixes:
- Fixed rare crash occurence when reordering games' updates and installations
- GOG Galaxy will correctly reconnect to GOG services after long time of no internet connection

1.2.58 (September 13, 2019)
macOS:
- Enabled hardened runtime, making our application more secure
- Implemented Apple's notarization

1.2.59 (September 23, 2019)
Overlay:
- [Windows] Fixed crash in Overlay affecting some games (including Fallout 3 (Radeon only) and Dragon Age: Origins)
Achievements:
- [Windows] Fixed issue with achievements sometimes not being saved while playing offline

1.2.60 Beta (07 October, 2019)
General:
- Updated CEF version to 3729 (Chromium to 74)
- Security fixes
Updater:
- Will no longer download updates at startup, they will be downloaded in the background, while the application is running
- [Windows] No additional UAC prompt during update

1.2.61 Beta (October 23, 2019)
Updater:
- Fixed an issue where non-admin users would not be able to update to newer versions of GOG Galaxy

1.2.62 Beta (October 30, 2019)
Overlay:
- Fixed crashes for various games

1.2.63 (December 02, 2019)
General:
- Updated CEF version to 3729 (Chromium to 74)
- Security fixes
Updater:
- Will no longer download updates at startup, they will be downloaded in the background, while the application is running
- [Windows] No additional UAC prompt during update
Overlay [Windows]:
- Now supports games which use Vulkan API (e.g. Jupiter Hell, X4: Foundations)
- Fixes crashes for various games

1.2.64 (December 04, 2019)
- Hotfix for launching games
Post edited December 04, 2019 by TheTomasz
Perhaps I missed it but it appears that the setting to close Galaxy upon exit has been deleted. It would be greatly appreciated if this could be corrected instead of having to go through the additional steps in the notification area. I looked several times.
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ChewyWeAreNotHome: Perhaps I missed it but it appears that the setting to close Galaxy upon exit has been deleted. It would be greatly appreciated if this could be corrected instead of having to go through the additional steps in the notification area. I looked several times.
Yea that has been removed (we don't know why).. you can also close Galaxy though by going to the GOG COM logo, and pressing exit.
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ChewyWeAreNotHome: Perhaps I missed it but it appears that the setting to close Galaxy upon exit has been deleted. It would be greatly appreciated if this could be corrected instead of having to go through the additional steps in the notification area. I looked several times.
On macOS the Command-q keyboard shortcut quits the app instantly. Perhaps it's Control-q on Windows?
Post edited April 26, 2017 by thomq
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nicohvc: After the instalation I can't run galaxy.
Seems like I need to download an api. I'm using Windows 8. Perhaps updating to 8.1 will fix it. Does somebody recomends just download that api individually?

With windows 7 in other PC galaxy goes fine.
Try this one: https://www.gog.com/forum/general/gog_galaxy_beta_2/post3782
Hope it helps :)
avatar
nicohvc: After the instalation I can't run galaxy.
Seems like I need to download an api. I'm using Windows 8. Perhaps updating to 8.1 will fix it. Does somebody recomends just download that api individually?

With windows 7 in other PC galaxy goes fine.
avatar
hohiro: Try this one: https://www.gog.com/forum/general/gog_galaxy_beta_2/post3782
Hope it helps :)
Thanks! seems like I need to enable windows update because the official microsoft links quoted said "We are sorry, the page you requested cannot be found.
The URL may be misspelled or the page you're looking for is no longer available." I can't believe that.

Edit: Now I've tried with the english download (before was the spanish) and it works and fix the problem (just the 1st api) Thank you +1 ! and thanks to venom too!
Post edited April 26, 2017 by nicohvc
Ignore this post. It finally started working.
Post edited April 27, 2017 by BKGaming
I have a problem with games launched from GOG-Galaxy. They minimise from time to time and I do not know why. Even when GOG-Galaxy is the only program running besides the game it happens. Is that a known problem and are there solutions?

Also,is it now fixed that the game will not close when Galaxy has a new update?
Am I the only one with a lot of stuttering in The Witcher 3 when the Overlay is enabled?
Thanks for feature update and release out of beta.

One question, how to change the output folder for taken screenshots? I don't see such option.
The Witcher (1) doesn't seem to track playtime or sync saves to the cloud. I have to start the game as admin too. So perhaps there's a connection? The issue seems to remain when I start Galaxy as admin though. Is anyone experiencing the same issue?
1.26 does not display expanded list icons when going/starting offline it's really irritating, downgrading until fixed...

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BKGaming: Anyone else having issues with Galaxy not wanting to load? On the website everything loads fine but in Galaxy 1.2.6
I'm getting very slow loading to the point where images won't even load. I checked my internet speed and it's decent enough.

EDIT: Yep if I load www.gog.com it loads fast and error free... but if I try to load https://embed.gog.com/ in the browser, nothing but issues. It did finally load after multiple refreshes. Still missing images on game pages in Galaxy.

EDIT2: Galaxy is pretty much unusable right now for me... store is a blank grey page that won't load. Images in the sidebar for installed games won't load. Headline images for news on the game pages won't load.
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skeletonbow: I had the same issues with images not loading on the game library pages, but left it sit there and a minute later I came back and they had finally loaded. I also get blank grey pages on occasion and if I grab the title bar of the maximized window and yank on it and it detaches to a normal window, then throw it back up at the top of the screen and it re-maximizes, then Galaxy forces a redraw and everything looks fine. It's done that on and off since it originally launched, but I've noticed it more often lately.

I believe this is due to their optimizations to make Galaxy use less resources when idle. I believe it detects idle and disables rendering etc. to reduce CPU load and whatnot, but then doesn't always detect activity to kick back into gear and refresh the screen again, so you have to force it, but since GOG has not found the wisdom to include a refresh button on F5 or CTRL-R like standard browsers, the only way to do so it would seem is to resize the window and back to force it. Happens a lot for me. The library sidebar icons for games randomly disappear and don't come back still too until you muck around with them a bit.
Thanks for this info, yeah it's irritating especially if you game offline like me by default!
Post edited April 27, 2017 by takezodunmer2005
Pretty nice update so far, but is there any way to make the changelog for games bigger?
It is quite a small window on high resolution.
I'd like two things:

1) An option to stop Galaxy from installing start menu stortcuts. (For games.)

2) An option to stop it from picking up every GOG game I have installed. I dont want every GOG game to be managed by Galaxy.
Post edited April 27, 2017 by Pond86
Are the keys for the overlay and screen shot not rebindable or am I just not seeing it?
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yongra: I cannot connect. I just got updated to 1.2.6 and it keeps on saying cannot connect to GOG Service and GOG Galaxy shutdown.
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DDT2005: I have one computer that has no trouble at all and another that does, and exhibits this exact same behavior. I have completely uninstalled and reinstalled Galaxy to no avail. BTW, only one computer connected at a time to gog.com.

When I try to start the GalaxyCommunication service manually, I get the following logged in the Windows Event Viewer:
Log Name: System
Source: Service Control Manager
Date: 4/25/2017 11:57:55 AM
Event ID: 7000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: ASROCK3
Description:
The GalaxyCommunication service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.\

Running Build 15063.138 of Windows 10 Pro v1703 if that helps. Remember, it is working fine in my Windows 10 Home computer, same version and build.

Just tried a third computer. That installation of GOG, just like with the first computer updated itself to the latest version by itself. It works fine now also. Here's the twist: the troubled computer told me to download the latest version of Galaxy from the website. I did. I installed it on top of the older installation. It is not working now.

Update: This problem is not going away. I suspect there's a problem in the registry.
Yes, exactly the same here. Before the most recent update, I almost never had a problem with Galaxy, now it cannot stay up for more than ~10 seconds. The GalaxyCommunicationService is apparently pretty buggy.

In C:\ProgramData\GOG.com\Galaxy\logs\CommunicationServiceInitialization.log, there are hundreds of lines like the following:
[code]
2017-04-27 22:14:26.175 [Warning][ (0)]: GetCurrentUserSID() failed
2017-04-27 22:14:26.175 [Information][ (0)]: [WinMain] Stop serving due to lack of user authorization info
2017-04-27 22:14:27.263 [Information][ (0)]: Log started. Application version: 1.2.6.6 (2017-04-24 15:16).
2017-04-27 22:14:27.264 [Information][ (0)]: Operating system: Windows 8 6.2 (Build 9200) (IA32)
2017-04-27 22:14:27.313 [Warning][ (0)]: SessionID is not equal to ActiveConsoleSessionId while getting process token from process e, error code= 2
2017-04-27 22:14:27.313 [Warning][ (0)]: Failed getting token for process e, checked processes: 149.
2017-04-27 22:14:27.313 [Error][ (0)]: Failure getting the explorer.exe token. Last error code: 0
2017-04-27 22:14:27.313 [Warning][ (0)]: GetCurrentUserSID() failed
2017-04-27 22:14:27.314 [Information][ (0)]: [WinMain] Stop serving due to lack of user authorization info
2017-04-27 22:14:28.406 [Information][ (0)]: Log started. Application version: 1.2.6.6 (2017-04-24 15:16).
2017-04-27 22:14:28.407 [Information][ (0)]: Operating system: Windows 8 6.2 (Build 9200) (IA32)
2017-04-27 22:14:28.461 [Warning][ (0)]: SessionID is not equal to ActiveConsoleSessionId while getting process token from process e, error code= 2
2017-04-27 22:14:28.461 [Warning][ (0)]: Failed getting token for process e, checked processes: 149.
2017-04-27 22:14:28.461 [Error][ (0)]: Failure getting the explorer.exe token. Last error code: 0
2017-04-27 22:14:28.461 [Warning][ (0)]: GetCurrentUserSID() failed
2017-04-27 22:14:28.462 [Information][ (0)]: [WinMain] Stop serving due to lack of user authorization info
2017-04-27 22:14:29.551 [Information][ (0)]: Log started. Application version: 1.2.6.6 (2017-04-24 15:16).
2017-04-27 22:14:29.552 [Information][ (0)]: Operating system: Windows 8 6.2 (Build 9200) (IA32)
2017-04-27 22:14:29.607 [Warning][ (0)]: SessionID is not equal to ActiveConsoleSessionId while getting process token from process e, error code= 2
2017-04-27 22:14:29.607 [Warning][ (0)]: Failed getting token for process e, checked processes: 149.
2017-04-27 22:14:29.607 [Error][ (0)]: Failure getting the explorer.exe token. Last error code: 0
2017-04-27 22:14:29.607 [Warning][ (0)]: GetCurrentUserSID() failed
2017-04-27 22:14:29.607 [Information][ (0)]: [WinMain] Stop serving due to lack of user authorization info
2017-04-27 22:14:30.694 [Information][ (0)]: Log started. Application version: 1.2.6.6 (2017-04-24 15:16).
2017-04-27 22:14:30.694 [Information][ (0)]: Operating system: Windows 8 6.2 (Build 9200) (IA32)
2017-04-27 22:14:30.744 [Warning][ (0)]: SessionID is not equal to ActiveConsoleSessionId while getting process token from process e, error code= 2
2017-04-27 22:14:30.744 [Warning][ (0)]: Failed getting token for process e, checked processes: 149.
2017-04-27 22:14:30.745 [Error][ (0)]: Failure getting the explorer.exe token. Last error code: 0
2017-04-27 22:14:30.745 [Warning][ (0)]: GetCurrentUserSID() failed
2017-04-27 22:14:30.745 [Information][ (0)]: [WinMain] Stop serving due to lack of user authorization info
2017-04-27 22:20:53.833 [Information][ (0)]: Log started. Application version: 1.2.6.6 (2017-04-24 15:16).
2017-04-27 22:20:53.834 [Information][ (0)]: Operating system: Windows 8 6.2 (Build 9200) (IA32)
2017-04-27 22:20:53.887 [Warning][ (0)]: SessionID is not equal to ActiveConsoleSessionId while getting process token from process e, error code= 2
2017-04-27 22:20:53.887 [Warning][ (0)]: Failed getting token for process e, checked processes: 149.
2017-04-27 22:20:53.887 [Error][ (0)]: Failure getting the explorer.exe token. Last error code: 0
[/code]
Post edited April 27, 2017 by dim.146