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Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==

1.2.38 Beta (Februrary 28, 2018)
- Released only to beta, it consisted changes from 1.2.39

1.2.39 (March 13, 2018)
Changes and Improvements:
- Increased the default number of download threads from 10 to 32. This should improve download speeds at the cost of CPU usage.
- Improvements to windows handling: size and position persistance, native behaviours
- [MacOS] GOG Galaxy notifications respect "Do Not Disturb mode"
- Small network improvements during GOG Galaxy update
Bugfixes:
- Fixed a bug with downloading older games in China
- Fixed rare issue where downloading a backup installer would fail with "Server problem" for no apparent reason
- [MacOS] Fixed showing %appName% instead of the application name in an error dialog

1.2.40 (March 28, 2018)
Changes and Improvements:
- Ability to log in or register a new account with your Facebook account
- Suggested friends will be visible on the bottom of Friends window
- New Find Friends window with suggested friends will be opened when you click "+" in Friends window
- Optimized network transfer in updater and fetching data for installation screen
- Galaxy version is now displayed in the settings window

Bugfixes:
- [Windows] Fixed font rendering in Friends window on 100% dpi scaling

1.2.41 (April 23, 2018)
Changes and Improvements:
- User Profiles - a personal space for every GOG.com user for socialising among members of the community.
* compare your game statistics with friends
* see what your friends are currently playing
* share text, photos and videos
* personalise profile with your description and backgrounds from the games you own

- Speed up aborting cloud sync in case of service downtime
- Changed default number of download threads back to 10, due to reports of a decrease in download speed

Bugfixes:
- Fixed message on game uninstallation
- Fixed a rare crash in games caused by Galaxy SDK

1.2.42 Beta (May 10, 2018)
Changes and Improvements:
- Change in internal database architecture
- [Windows] Several improvements in rendering of Galaxy icon

Bugfixes:
- Aborting and pausing downloads will happen nearly immediately
- Adjusted default size of friends window

1.2.43 (May 29, 2018)
Changes and Improvements:
- Clicking on users in the game view and Find Friends window, will now take you to their profile. (in Friends window opening chat is the default action)
- Improved download process to avoid long download time of last few percents of the game
- Right-clicking on a desktop notification dismisses it.
Bugfixes:
- Fixed database migration issues, which popped out in the last Beta release
- Fixed issue with sockets which may has caused issues with download
- Fixed a crash when trying to resolve cloud saves conflict
- GOG Galaxy will no longer crash when trying to open pdf files - instead it will open them in external browser
- Fixed an issue with Galaxy being unresponsive for a long time on startup and in a few other scenarios

1.2.44 (June 13, 2018)
Bugfixes:
- GOG Galaxy no longer crashes when it is being launched by one of game's shortcuts on the desktop and the game is not updated to the latest version
- Fixed an issue where some of MSVC exit codes were treated as failure, whilist they should be a success. Fixes recent problems with installation of Moonlighter
- Fixed an issue with Verify/repair after failed installation

1.2.45 (11 July, 2018)
Changes and Improvements:
- When hovering over mutual friends in friends suggestions - you can see the full list of mutual friends.
- GOG Galaxy will no longer treat non-zero exit codes returned from dependency installers (such as Physx, Visual C++ Redistributables) as failure (caused configuration error on installation)
Bugfixes:
- Allows users to download cloud saves backup for all games with enabled cloud saves
- GOG Galaxy will no longer be locked out from launching, if Galaxy Updater cannot launch at all
- Upon update, invalid leftovers from database will be removed. They were caused by a bug with verify/repair (which was fixed in 1.2.44)
- Running a webinstaller again will not interfere with already running installation process
- "Continue previous session" setting will correctly restore last web content (game card, forum topic etc.)
- When showing a conflict, GOG Galaxy will not show invalid date anymore (It may still happen once until conflict is resolved)
- In case when GOG Galaxy is unable to fetch ownership information about not installed game (eg. User is not logged in), Install/Buy button will be disabled, instead of showing spinner infinitely. Play button is always enabled, when game is installed

1.2.46 (October 2, 2018)
Changes and Improvements:
- Improved stability when installing/updating games
- Changed last known part of GOG Galaxy app from TLS 1.0 to TLS 1.2
- Added Korean and Chinese Traditional to list of languages with limited support
- [MacOS] It is no longer possible to close Galaxy Updater application window
Bugfixes:
- Fixed an issue with installations not resuming after failure (for instance due to poor network)
- Importing some games installed by older installers is fixed (eg. Crusader: No Regret™)

1.2.47 (October 22, 2018)
Changes & Improvements:
- Better Korean translations
Bugfixes:
- Fixed a bug where sometimes a blank screen would be shown to users when store / other page failed to respond
- Changed error text that shows after page fails to load to be more informative
Windows Overlay:
- Saving screenshots will work when User's home folder contains non-ASCII characters (e.g. Cyrillic)
- Other fixes for screenshots in some games (e.g. Balrum, Death's Gambit)
- Fixed scaling issues for some games (e.g. Eden)
- Fixes for OpenGL games allowing us to enable Overlay support for the following games:
- Transport Fever
- Simon the Sorcerer
- WH40k Gladius - Relics of War
- Fixes for DX 11 games allowing us to enable Overlay support for the following games:
- King Arthur II
- Fixes for DX 10 games allowing us to enable Overlay support for the following games:
- Crysis
- Anno 1404
- Two Worlds VE
- Fixes for DX 9 games allowing us to enable Overlay support for the following games:
- Treasure Adventure World

1.2.49 (November 29, 2018)
- [Windows] Updater now requires administrator privileges to perform update of GOG Galaxy
- [Windows] Security of directories containing GOG Galaxy files has been improved
- [Windows] Updated Code Signing Certificate
- [Windows] Crash reporter has been added to Galaxy Communication Service
Bugfixes:
- Prevented several potential causes of "broken" games, where only way out was reinstalling
- [MacOS] Fixed a crash on shutdown when fatal error was shown

1.2.50 (December 13, 2018)
Changes & Improvements:
- Speed up startup time
- [MacOS] Strengthen up connection security with ClientService
Bugfixes:
- Fixed "disk access problem" when installing games, occuring mostly on fresh installation of GOG Galaxy
- Fixed a rare occurrence of a game update resulting in displaying "unknown game version"

1.2.51 (December 20, 2018)
- Improved Korean translations
- Fixed connection to notifications pusher in GOG Galaxy SDK

1.2.54 (March 14, 2019)
Changes and Improvements:
- Updated Chromium version to 71:
- Better performance
- Fixes playing Twitch videos on profiles
- Fixes playing Wistia videos
- Security fixes in the game installation process
- Security fixes in GOG Galaxy update process
- GOG Galaxy Updater should perform better under poor network conditions
Bugfixes:
- [macOS] Fixed passing multiple commandline arguments to games
- [macOS] Multiple "friend online" notifications will no longer appear when system wakes up
- Dates are now properly displayed in cloud saves conflict window
Post edited 5 days ago by TheTomasz
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tfishell: Is there a way to prevent Galaxy from showing up in the icons bar in the bottom right? Once I exit I don't want to have Galaxy hanging around.

And even if I exit it still uses memory as processes shown in Task Manager > Processes? Any way to prevent that from happening? Helper.exe, Notifications Renderer.exe, etc.

I literally just want to use Galaxy to download backup installers and install them outside Galaxy. That's all GOG. please
The reason GOG is still in the notification area is that the program doesn't exit when you close the window. If you want to exit completely, you can either press the gog logo which is above your games list (the menu button) and select 'exit'; or you can right-click the gog logo in the notification area and select exit there.

(I don't like this behaviour either; but it isn't unprecidented. Both steam, and the battle.net app do the same thing; although battle.net at least has an option to change it.)
need a invisible mod for friends
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TheTomasz: snip
Ever since the 1.2.51 or 1.2.50 update Galaxy has constantly gotten stuck downloading for me. I queue up games to download when I go to bed and Galaxy will stop downloading in the the middle of the download after a few games and stay at 0.0 MB/s.
Post edited January 24, 2019 by BKGaming
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TheTomasz: snip
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BKGaming: Ever since the 1.2.51 or 1.2.50 update Galaxy has constantly gotten stuck downloading for me. I queue up games to download when I go to bed and Galaxy will stop downloading in the the middle of the download after a few games and stay at 0.0 MB/s.
I have the same issue.
I can't get GOG Galaxy to run. Installs but on start I get "The program can't start because api-ms-win-crt-runtime|1-1-0.ddl is missing from your computer. Try reinstalling the program to fix this problem."

I know, it's due to not having the Microsoft Visual C++ 2015 Redistributable not installed but I can't install it. I try to install x64 on my 64-bit Windows 7 SP1 computer but get a strange error at the end with install log excerpt:

\x64\Windows6.1-KB2999226-x64.msu" /quiet /norestart'
[162C:1BC0][2019-01-27T19:26:53]e000: Error 0x80240017: Failed to execute MSU package.
[3CCC:2D24][2019-01-27T19:26:53]e000: Error 0x80240017: Failed to configure per-machine MSU package.
[3CCC:2D24][2019-01-27T19:26:53]i319: Applied execute package: Windows7_MSU_x64, result: 0x80240017, restart: None
[3CCC:2D24][2019-01-27T19:26:53]e000: Error 0x80240017: Failed to execute MSU package.
[162C:1BC0][2019-01-27T19:26:53]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e46eca4f-393b-40df-9f49-076faf788d83}, resume: ARP, restart: None, disable resume: No
[162C:1BC0][2019-01-27T19:26:53]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e46eca4f-393b-40df-9f49-076faf788d83}, resume: ARP, restart initiated: No, disable resume: No
[3CCC:2D24][2019-01-27T19:26:53]i399: Apply complete, result: 0x80240017, restart: None, ba requested restart: No

I have the 2005, 2008, 2010, 2013 and 2014 VC++ Redistributables installed. I tried installing Visual Studio Express 2017 but it fails when it gets to the 2015 Redistributable part.

I tried installing 6.1-KB2999226 as a fix since the log mentions that but get "The update is no applicable to your computer." I am choosing the Windows 7 x64 exe.

Read through gog.com/forum/the_witcher_3_wild_hunt/how_can_i_play_my_games_without_galaxy to no avail.

Same error preventing me from installing GWENT. Not a big deal on that front though.
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BKGaming: Ever since the 1.2.51 or 1.2.50 update Galaxy has constantly gotten stuck downloading for me. I queue up games to download when I go to bed and Galaxy will stop downloading in the the middle of the download after a few games and stay at 0.0 MB/s.
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Sebatrox: I have the same issue.
I've reported this issue on mantis here: http://mantis.gog.com/view.php?id=5919

For now, I've stopped using Galaxy to download games.... I can't deal with it. Instead, I will use my browser and download offline installers then import.
Post edited February 01, 2019 by BKGaming
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aus10: I have the 2005, 2008, 2010, 2013 and 2014 VC++ Redistributables installed. I tried installing Visual Studio Express 2017 but it fails when it gets to the 2015 Redistributable part.
Try installing this: https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows then Microsoft Visual C++ 2015 Redistributable.
make a copy of your personal files and install windows new. this is often quicker then find the solution of the error.
Is there any way to prevent Galaxy from popping into the foreground or stealing/retaining focus when you start a game from an external shortcut? You need to run games through Galaxy to get reliable cloud save behaviour, but the clients focus shenanigans make this a downright pain. If it weren’t for the fact that Galaxy wasn’t the best way of keeping games updated as well as game devs still opting for non-standard locations for save data, I’d be giving serious thought to jettisoning it entirely in favour of using an external cloud provider and symlinks.
Hey,

we have released a 1.2.52 version of GOG Galaxy to Beta updates channel (they can be enabled in GOG Galaxy settings)

Most notably it includes an update of Chromium to version 71, fixing bugs and making GOG Galaxy use even less resources than before!
Apart from that, we've put some work make GOG Galaxy to operate in more secure manner when it comes to managing games on your PCs.

The rest of changes can be found in changelog.
Enjoy and happy playing.
Post edited February 13, 2019 by TheTomasz
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TheTomasz: Hey,

we have released a 1.2.52 version of GOG Galaxy to Beta updates channel (they can be enabled in GOG Galaxy settings)

Most notably it includes an update of Chromium to version 71, fixing bugs and making GOG Galaxy use even less resources than before!
Apart from that, we've put some work make GOG Galaxy to operate in more secure manner when it comes to managing games on your PCs.

The rest of changes can be found in changelog.
Enjoy and happy playing.
Small note, the changelog says January 13. :P
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Has anyone else been having slow download speeds?
I'm trying to back up my games by installing offline installers, and its taking way too long than it should.

GOG galaxy is transmitting at a rate of 1.8 MB/s
GOG Downloader is transmitting at a rate of 200 KB/s

Are the servers down or something?
Post edited February 14, 2019 by CthuluIsSpy
For backups, if you can use some kind of Linux distro, LGOGdownloader is the best way.
With it, not only you can mass download all games related to your account (comprehensive bonus/extras and even some unrelated materials like custom DVD covers), but it can also check the state of all your installers, download newer versions when necessary and also list all the files that you have that are not anymore present on your account, like older installers.

I don't think that you'll receive support for GOG Downloader anymore.
Post edited February 14, 2019 by powergod
Trying to install multiple DLC packs to Pillars of Eternity 2 is a time sink nightmare. I can only check one DLC item at a time in the GOG client. As soon as I check one the install process begins - checking local files (takes minutes), downloading (takes over a minute to download a 1 MB file before it moves on to the installation step). Installing, takes minutes for a tiny downloaded file. So far it's taking 5-10 minutes per minuscule DLC item.

Is it like this for every game?