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Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==
1.2.40 (March 28, 2018)
Changes and Improvements:
- Ability to log in or register a new account with your Facebook account
- Suggested friends will be visible on the bottom of Friends window
- New Find Friends window with suggested friends will be opened when you click "+" in Friends window
- Optimized network transfer in updater and fetching data for installation screen
- Galaxy version is now displayed in the settings window

Bugfixes:
- [Windows] Fixed font rendering in Friends window on 100% dpi scaling

1.2.41 (April 23, 2018)
Changes and Improvements:
- User Profiles - a personal space for every GOG.com user for socialising among members of the community.
* compare your game statistics with friends
* see what your friends are currently playing
* share text, photos and videos
* personalise profile with your description and backgrounds from the games you own

- Speed up aborting cloud sync in case of service downtime
- Changed default number of download threads back to 10, due to reports of a decrease in download speed

Bugfixes:
- Fixed message on game uninstallation
- Fixed a rare crash in games caused by Galaxy SDK

1.2.42 Beta (May 10, 2018)
Changes and Improvements:
- Change in internal database architecture
- [Windows] Several improvements in rendering of Galaxy icon

Bugfixes:
- Aborting and pausing downloads will happen nearly immediately
- Adjusted default size of friends window

1.2.43 (May 29, 2018)
Changes and Improvements:
- Clicking on users in the game view and Find Friends window, will now take you to their profile. (in Friends window opening chat is the default action)
- Improved download process to avoid long download time of last few percents of the game
- Right-clicking on a desktop notification dismisses it.
Bugfixes:
- Fixed database migration issues, which popped out in the last Beta release
- Fixed issue with sockets which may has caused issues with download
- Fixed a crash when trying to resolve cloud saves conflict
- GOG Galaxy will no longer crash when trying to open pdf files - instead it will open them in external browser
- Fixed an issue with Galaxy being unresponsive for a long time on startup and in a few other scenarios

1.2.44 (June 13, 2018)
Bugfixes:
- GOG Galaxy no longer crashes when it is being launched by one of game's shortcuts on the desktop and the game is not updated to the latest version
- Fixed an issue where some of MSVC exit codes were treated as failure, whilist they should be a success. Fixes recent problems with installation of Moonlighter
- Fixed an issue with Verify/repair after failed installation

1.2.45 (11 July, 2018)
Changes and Improvements:
- When hovering over mutual friends in friends suggestions - you can see the full list of mutual friends.
- GOG Galaxy will no longer treat non-zero exit codes returned from dependency installers (such as Physx, Visual C++ Redistributables) as failure (caused configuration error on installation)
Bugfixes:
- Allows users to download cloud saves backup for all games with enabled cloud saves
- GOG Galaxy will no longer be locked out from launching, if Galaxy Updater cannot launch at all
- Upon update, invalid leftovers from database will be removed. They were caused by a bug with verify/repair (which was fixed in 1.2.44)
- Running a webinstaller again will not interfere with already running installation process
- "Continue previous session" setting will correctly restore last web content (game card, forum topic etc.)
- When showing a conflict, GOG Galaxy will not show invalid date anymore (It may still happen once until conflict is resolved)
- In case when GOG Galaxy is unable to fetch ownership information about not installed game (eg. User is not logged in), Install/Buy button will be disabled, instead of showing spinner infinitely. Play button is always enabled, when game is installed

1.2.46 (October 2, 2018)
Changes and Improvements:
- Improved stability when installing/updating games
- Changed last known part of GOG Galaxy app from TLS 1.0 to TLS 1.2
- Added Korean and Chinese Traditional to list of languages with limited support
- [MacOS] It is no longer possible to close Galaxy Updater application window
Bugfixes:
- Fixed an issue with installations not resuming after failure (for instance due to poor network)
- Importing some games installed by older installers is fixed (eg. Crusader: No Regret™)

1.2.47 (October 22, 2018)
Changes & Improvements:
- Better Korean translations
Bugfixes:
- Fixed a bug where sometimes a blank screen would be shown to users when store / other page failed to respond
- Changed error text that shows after page fails to load to be more informative
Windows Overlay:
- Saving screenshots will work when User's home folder contains non-ASCII characters (e.g. Cyrillic)
- Other fixes for screenshots in some games (e.g. Balrum, Death's Gambit)
- Fixed scaling issues for some games (e.g. Eden)
- Fixes for OpenGL games allowing us to enable Overlay support for the following games:
- Transport Fever
- Simon the Sorcerer
- WH40k Gladius - Relics of War
- Fixes for DX 11 games allowing us to enable Overlay support for the following games:
- King Arthur II
- Fixes for DX 10 games allowing us to enable Overlay support for the following games:
- Crysis
- Anno 1404
- Two Worlds VE
- Fixes for DX 9 games allowing us to enable Overlay support for the following games:
- Treasure Adventure World

1.2.49 (November 29, 2018)
- [Windows] Updater now requires administrator privileges to perform update of GOG Galaxy
- [Windows] Security of directories containing GOG Galaxy files has been improved
- [Windows] Updated Code Signing Certificate
- [Windows] Crash reporter has been added to Galaxy Communication Service
Bugfixes:
- Prevented several potential causes of "broken" games, where only way out was reinstalling
- [MacOS] Fixed a crash on shutdown when fatal error was shown

1.2.50 (December 13, 2018)
Changes & Improvements:
- Speed up startup time
- [MacOS] Strengthen up connection security with ClientService
Bugfixes:
- Fixed "disk access problem" when installing games, occuring mostly on fresh installation of GOG Galaxy
- Fixed a rare occurrence of a game update resulting in displaying "unknown game version"

1.2.51 (December 20, 2018)
- Improved Korean translations
- Fixed connection to notifications pusher in GOG Galaxy SDK

1.2.54 (March 14, 2019)
Changes and Improvements:
- Updated Chromium version to 71:
- Better performance
- Fixes playing Twitch videos on profiles
- Fixes playing Wistia videos
- Security fixes in the game installation process
- Security fixes in GOG Galaxy update process
- GOG Galaxy Updater should perform better under poor network conditions
Bugfixes:
- [macOS] Fixed passing multiple commandline arguments to games
- [macOS] Multiple "friend online" notifications will no longer appear when system wakes up
- Dates are now properly displayed in cloud saves conflict window

1.2.55 (April 17, 2019)
- Hotfix for unintentional opening of Facebook link after entering Forum

1.2.56 (May 06, 2019)
Bugfixes:
- [Windows] GOG Galaxy will fix the path to its internal services, if it finds it is wrong
- Updating of games' local dependencies (e.g. Dosbox) will be handled correctly
- Unexpected files in games' directories will no longer cause failure of games’ update

1.2.57 (June 12, 2019)
Changes and Improvements:
- Minor download speed optimizations
- Changes in PayPal payment flow
Bugfixes:
- Fixed rare crash occurence when reordering games' updates and installations
- GOG Galaxy will correctly reconnect to GOG services after long time of no internet connection
Post edited June 12, 2019 by TheTomasz
I would like the top bar with the minimize and close buttons to look nicer. It's just white for me.
Maybe it's cause I have the Beta on.

If it blended into the site it would be great.
Post edited May 02, 2018 by pkk234
I like the activity section in the new layout, but it would be nice to able to comment on the posts. I wishlisted it.

https://www.gog.com/wishlist/galaxy/add_comments_to_galaxy_activity_feed
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mattig89ch: Or is galaxy like steam now, where you cannot run your games w/out it?
No, you can play every offline single player game without Galaxy like always. All this is a change to the shortcut that launches Galaxy before the game. There are a numbe of reasons why GOG made it this way.

Like others have said, create a new shortcut to the games exe file and the game will play fine without Galaxy. You could even uninstall Galaxy and the game would still launch.
Post edited May 02, 2018 by BKGaming
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Venom: Yes, if you've disabled the "Searching for me" option in your privacy settings you shouln't be included in any friend recommendations. This is a bug, and we're working on fixing it.
How's that fix coming along? I keep getting friend invites by random people, and it's getting tiresome, especially with the privacy controversy we're having for the past week.
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mattig89ch: Or is galaxy like steam now, where you cannot run your games w/out it?
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BKGaming: No, you can play every offline single player game without Galaxy like always. All this is a change to the shortcut that launches Galaxy before the game. There are a numbe of reasons why GOG made it this way.

Like others have said, create a new shortcut to the games exe file and the game will play fine without Galaxy. You could even uninstall Galaxy and the game would still launch.
oh ok. I didn't know that. Thanks for the info!
Is there any way to clear Galaxy cloud for a specific game? I tried to delete the savefiles in question locally (they are bak files so it'S impossible to do this inside the game) and then sync but all I achieved was that Galaxy downloaded those again. I know there's a trick on steam - cause a conflict between cloud and local saves and then chose local saves ... but I don't know how to do this with Galaxy. Any ideas? And how about an OPTION to CLEAR cloud saves (I don't see any reason why this should be a problem).

Edit: As a workaround this solution here worked for me.
Post edited May 05, 2018 by MarkoH01
Galaxy keeps logging me out. I haven't set it to or told it to. How do I stop this?
just bought pillars 2 and got wastland 2 as a preorder gift. And it is stated that if I already own it I can just contact support and ask for a key.
The thing is that support is (what I can see) just a function to get help with problems of any sort. Trying to insert my info about this issue it get harder and harder to finalize the querry. Several post must be filled etc and the final hurdel, System report?
Is it an easyer way to handle this?
sincerely
swedewolf

wow no help what to do now? call by phone?
Post edited May 08, 2018 by swedewolf
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swedewolf: just bought pillars 2 and got wastland 2 as a preorder gift. And it is stated that if I already own it I can just contact support and ask for a key.
The thing is that support is (what I can see) just a function to get help with problems of any sort. Trying to insert my info about this issue it get harder and harder to finalize the querry. Several post must be filled etc and the final hurdel, System report?
Is it an easyer way to handle this?
sincerely
swedewolf

wow no help what to do now? call by phone?
Sounds like you are trying to fill out the contact form for game technical issues? That is probably the wrong category. Go to the support section and sign in by clicking sign in up top. You probably want the the orders and payments category. For problem type select "other order related issues". In the description just tell them you pre-ordered pillars 2 and already own wasteland 2 and need a gift key. You only have to provide a dxdiag for game technical issues.

https://support.gog.com/hc/en-us/requests/new?form=orders

This is they only way to contact support, GOG doesn't have a support phone number. You also posted in the Galaxy thread and this isn't a Galaxy issue which is why nobody probably responded to you.
Post edited May 09, 2018 by BKGaming
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BeatriceElysia: Pillars of eternity stuck downloading. It's at same point for over an hour. What should I do?
Downloading with gog galaxy I have the same problem too with downloading pillars of eternity 2 and it happened while
i was downloading battletech.

Did it show on your gog galaxy while you've been downloading pillars of eternity 0.1 mb download speed while it
got stuck downloading?

The temporary fix i know is restart gog galaxy and the download will resume. Probably a bug in this version of
gog galaxy that gog needs to fix.
Hey,

we have released a new version of GOG Galaxy 1.2.42 Beta.

The reason behind making a Beta release are big changes in Galaxy's local database structure, this could cause problems such as:
- Games disappearing after GOG Galaxy update
- Incorrect configuration of games (Cloud saves/overlay)
- Problems with installation or updates the game

This change allowed us to simplify databases structure, hopefully reducing number of bugs and easing up development process.

Other than that, very notably change is that GOG Galaxy will nearly immediately stop downloading data after you pause/abort/shutdown GOG Galaxy with download in progress.
Newest beta won't open for me. Says "Failed to load game database"

-- Edit --

Bug report added http://mantis.gog.com/view.php?id=5714

Looking at the logs, seems to be choking on "Independence War 2: Edge of Chaos"

"Critical exception during ClientCore task LoadProductsTask: Error Message: Product Settings for 1207658873 not found in DB."
Post edited May 10, 2018 by tarasis
GOG Galaxy is just getting better and better. Keep up the great work. We need competition in the digital distribution scene!
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tarasis: Newest beta won't open for me. Says "Failed to load game database"

-- Edit --

Bug report added http://mantis.gog.com/view.php?id=5714

Looking at the logs, seems to be choking on "Independence War 2: Edge of Chaos"

"Critical exception during ClientCore task LoadProductsTask: Error Message: Product Settings for 1207658873 not found in DB."
I have the same error message "Failed to load game database", but I do not even own Independence War 2... where I can check what causes the error in my case, so I can add it to your mantis ticket?
avatar
tarasis: Newest beta won't open for me. Says "Failed to load game database"

-- Edit --

Bug report added http://mantis.gog.com/view.php?id=5714

Looking at the logs, seems to be choking on "Independence War 2: Edge of Chaos"

"Critical exception during ClientCore task LoadProductsTask: Error Message: Product Settings for 1207658873 not found in DB."
avatar
Bethezer: I have the same error message "Failed to load game database", but I do not even own Independence War 2... where I can check what causes the error in my case, so I can add it to your mantis ticket?
Hey, thanks for info and sorry it broke.

If you'd compress (eg. to zip) and upload logs to the mantis issue that Tarasis created, it will be enough. We'll take a look what happened there and try to deduce what is causing the errors