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Hi,

welcome to the official GOG Galaxy forum thread. Please read the below info first:

== GOG GALAXY FEATURES IN GAMES ==

List of games supporting various GOG Galaxy features:
Achievements: https://www.gog.com/games?feature=achievements&sort=bestselling&page=1
Cloud Saves: https://www.gog.com/games?feature=cloud_saves&sort=bestselling&page=1
Overlay: https://www.gog.com/games?feature=overlay&sort=bestselling&page=1

== BUG REPORTING ==

Please use: http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (location described on mantis report page)

== FEATURE SUGGESTIONS ==

Please use: http://www.gog.com/wishlist/galaxy. For feature suggestions and votes on them please try do explain how Galaxy and its users will really benefit from it.

== IMPORT ALREADY INSTALLED GAMES TO GALAXY ==

1. For GOG games installed using installers from the last few months (so called Galaxy-compatible installers)
Click the Galaxy logo button on top of the sidebar and select "scan and import folders" - it will find all compatible games within that folder and add them to the Client.

2. For remaining GOG game INSTALLATIONS
Find the game in the Library (click on the image of the game), then click the More button and select "Manage Installation" -> "Import folder" and point the folder selector into the folder where that game is installed.

== KNOWN ISSUES ==
- Galaxy cannot be launched by other users on the same computer

== CHANGELOG ==

1.2.47 (October 22, 2018)
Changes & Improvements:
- Better Korean translations
Bugfixes:
- Fixed a bug where sometimes a blank screen would be shown to users when store / other page failed to respond
- Changed error text that shows after page fails to load to be more informative
Windows Overlay:
- Saving screenshots will work when User's home folder contains non-ASCII characters (e.g. Cyrillic)
- Other fixes for screenshots in some games (e.g. Balrum, Death's Gambit)
- Fixed scaling issues for some games (e.g. Eden)
- Fixes for OpenGL games allowing us to enable Overlay support for the following games:
- Transport Fever
- Simon the Sorcerer
- WH40k Gladius - Relics of War
- Fixes for DX 11 games allowing us to enable Overlay support for the following games:
- King Arthur II
- Fixes for DX 10 games allowing us to enable Overlay support for the following games:
- Crysis
- Anno 1404
- Two Worlds VE
- Fixes for DX 9 games allowing us to enable Overlay support for the following games:
- Treasure Adventure World

1.2.49 (November 29, 2018)
- [Windows] Updater now requires administrator privileges to perform update of GOG Galaxy
- [Windows] Security of directories containing GOG Galaxy files has been improved
- [Windows] Updated Code Signing Certificate
- [Windows] Crash reporter has been added to Galaxy Communication Service
Bugfixes:
- Prevented several potential causes of "broken" games, where only way out was reinstalling
- [MacOS] Fixed a crash on shutdown when fatal error was shown

1.2.50 (December 13, 2018)
Changes & Improvements:
- Speed up startup time
- [MacOS] Strengthen up connection security with ClientService
Bugfixes:
- Fixed "disk access problem" when installing games, occuring mostly on fresh installation of GOG Galaxy
- Fixed a rare occurrence of a game update resulting in displaying "unknown game version"

1.2.51 (December 20, 2018)
- Improved Korean translations
- Fixed connection to notifications pusher in GOG Galaxy SDK

1.2.54 (March 14, 2019)
Changes and Improvements:
- Updated Chromium version to 71:
- Better performance
- Fixes playing Twitch videos on profiles
- Fixes playing Wistia videos
- Security fixes in the game installation process
- Security fixes in GOG Galaxy update process
- GOG Galaxy Updater should perform better under poor network conditions
Bugfixes:
- [macOS] Fixed passing multiple commandline arguments to games
- [macOS] Multiple "friend online" notifications will no longer appear when system wakes up
- Dates are now properly displayed in cloud saves conflict window

1.2.55 (April 17, 2019)
- Hotfix for unintentional opening of Facebook link after entering Forum

1.2.56 (May 06, 2019)
Bugfixes:
- [Windows] GOG Galaxy will fix the path to its internal services, if it finds it is wrong
- Updating of games' local dependencies (e.g. Dosbox) will be handled correctly
- Unexpected files in games' directories will no longer cause failure of games’ update

1.2.57 (June 12, 2019)
Changes and Improvements:
- Minor download speed optimizations
- Changes in PayPal payment flow
Bugfixes:
- Fixed rare crash occurence when reordering games' updates and installations
- GOG Galaxy will correctly reconnect to GOG services after long time of no internet connection

1.2.58 (September 13, 2019)
macOS:
- Enabled hardened runtime, making our application more secure
- Implemented Apple's notarization

1.2.59 (September 23, 2019)
Overlay:
- [Windows] Fixed crash in Overlay affecting some games (including Fallout 3 (Radeon only) and Dragon Age: Origins)
Achievements:
- [Windows] Fixed issue with achievements sometimes not being saved while playing offline

1.2.60 Beta (07 October, 2019)
General:
- Updated CEF version to 3729 (Chromium to 74)
- Security fixes
Updater:
- Will no longer download updates at startup, they will be downloaded in the background, while the application is running
- [Windows] No additional UAC prompt during update

1.2.61 Beta (October 23, 2019)
Updater:
- Fixed an issue where non-admin users would not be able to update to newer versions of GOG Galaxy

1.2.62 Beta (October 30, 2019)
Overlay:
- Fixed crashes for various games

1.2.63 (December 02, 2019)
General:
- Updated CEF version to 3729 (Chromium to 74)
- Security fixes
Updater:
- Will no longer download updates at startup, they will be downloaded in the background, while the application is running
- [Windows] No additional UAC prompt during update
Overlay [Windows]:
- Now supports games which use Vulkan API (e.g. Jupiter Hell, X4: Foundations)
- Fixes crashes for various games

1.2.64 (December 04, 2019)
- Hotfix for launching games
Post edited December 04, 2019 by TheTomasz
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Hanglyman: I don't have anything against Galaxy. To be honest, I haven't even tried it yet. It just seemed like an unnecessary extra layer I don't need. I was considering giving it a shot eventually, out of curiosity. GOG's forcing it on me has changed my mind.
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korell: It's not forced on you though as you can choose to download Classic Installers instead of the Galaxy Installers. But I agree that there should be a setting to remember your preference and make it clearer.
Okay, "forced" is admittedly a bit strong. There are ways around it and you can uninstall it, after all. My point is that there's really no way to avoid accidentally installing it at least once, and it's unnecessarily difficult to keep from accidentally installing it every time after that until you go on a deep search for those options. A simple, visible checkbox on the install screen (NOT the options menu) would have avoided any trouble. I got my solution so I'm happy, but it still creeps me out that GOG is essentially making Galaxy an "opt-out" program, then hiding the "opt-out" switch.
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TheTomasz: Enjoy, play games and Merry Christmas!
A good Christmas present would have been Galaxy 1.3.0 but this update with more bugs fixed will have to do I guess. Just sayin... Merry Christmas. :P
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Hanglyman: I got my solution so I'm happy, but it still creeps me out that GOG is essentially making Galaxy an "opt-out" program, then hiding the "opt-out" switch.
In their view it's better for it to be opt-out to cut out support request from non-technical users who don't understand they need Galaxy for cloud saves, achievements, etc to which they apparently have received a lot of. Technical users should know to check installer options or menu option before installing something.

Not saying this a proper or even correct view but I can understand where they are coming from...
Post edited December 21, 2017 by BKGaming
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trooper6: So, ever since I updated to 1.2.29, I've been having trouble with Galaxy.

Specifically, I start Galaxy, then after a few moments a get a pop up message that reads:
(%appName%—Error, Connection to Communication Service was lost and could not be restored! GOG Galaxy will now shutdown)

Then it shuts down. What to do about this? Do I just wait for a new update? Is there something else I can do?

I'm on a Mac running OX10.13.1
i am starting to see this issue, every time reproducible on high sierra and galaxy_client_1.2.32.21.pkg

i have never seen this issue before, but i am visiting and not using my usual internet connection...
Attachments:
Since updating galaxy to the latest version yesterday (i may have skipped afew builds since i hadnt launched galaxy for maybe a month) to check wich of my installed games had updated, galaxy only recognizes the instalation of the 3 most recent shown games in my library, wich i also think were the last 3 i installed yesterday.

Now for me this is a huge problem, even if with 2 simple but tedious or unacceptable solutions: my gog games are installed among 3 folders with afew modded games in each of those.

I could either:
- manual scan and import each games that i have installed that galaxy previous recognized, a very tedious process since it amounts to afew hundred games installed
- ask galaxy to scan and import those 3 folders, wich will likely break the modded games. Something i'm not willing to do just yet considering the work i had modding them (the IE games BG, BG2, TOEE, Torment, Oblivion).


Edit: Well i took a gamble and did a global scan and import on one of the folders with Oblivion, and seems it did not break the modding, so thats some good news.
Post edited December 23, 2017 by darkangelz
Today my GOG Galaxy refused to launch - says no MSVCP140.DLL. But it's there, in C:\\Windows\system32 !
I tried to reinstall Galaxy with no effect. I tried to delete all MSVC Redistributable 2005 packages hoping Galaxy would install them with no effect.
Could you help me?

P.S. I use Windows 10 64-bit with latest updates

++ SOLVED ++
I installed MSVC Redistributable 2017 both 32-bit and 64-bit and then Galaxy started
Post edited December 24, 2017 by lionrouge
So um I guess this is the first achievement I have unlocked since you guys redesigned it. While I like the new animations and stuff, I'm not sure how I feel about them opening in the top middle of the screen and ignoring the position setting. I assume that is not a bug?
I am setting up a new computer. How do I install my old games on the new with GOG Galaxy? Currently they are set up on an old laptop with GOG Galaxy.

I did set up GOG Galaxy on the new PC and I had hoped my game list would show up automatically but it doesn't. I am signed into my account on GOG Galaxy.
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jdbassjr: I am setting up a new computer. How do I install my old games on the new with GOG Galaxy? Currently they are set up on an old laptop with GOG Galaxy.

I did set up GOG Galaxy on the new PC and I had hoped my game list would show up automatically but it doesn't. I am signed into my account on GOG Galaxy.
They are still on your old machine, not your new ;). So either you can install them new or copy your gamefolder to the new comp and import the folder into Galaxy.
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jdbassjr: I am setting up a new computer. How do I install my old games on the new with GOG Galaxy? Currently they are set up on an old laptop with GOG Galaxy.

I did set up GOG Galaxy on the new PC and I had hoped my game list would show up automatically but it doesn't. I am signed into my account on GOG Galaxy.
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hohiro: They are still on your old machine, not your new ;). So either you can install them new or copy your gamefolder to the new comp and import the folder into Galaxy.
What is the path to this game folder?
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jdbassjr: What is the path to this game folder?
Where you saved your games, don`t know. Press the GoG symbol, click on settings, choose downloads. Check where "Game Installation Folder" points to. There are your games. This folder has to be moved to new comp.
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jdbassjr: What is the path to this game folder?
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hohiro: Where you saved your games, don`t know. Press the GoG symbol, click on settings, choose downloads. Check where "Game Installation Folder" points to. There are your games. This folder has to be moved to new comp.
Too complex. Steam displays all my games on my old PC and I can Stream them from the old PC or reinstall which is what I really prefer. I do not play with Mods so keeping them in sync is easy. I won't be buying on GOG anymore.

You want to make it easy to transfer games to a new installation then have Galaxy create a package that can be moved and reinstalled. KISS, Keep it Simple Stupid works best. I have games in more than one location which makes it difficult to transfer games. This is something Galaxy should do for me. All I should have to do is have a big enough "portable drive" to copy games between PC and a interface that imports that file for me and updates Gog Galaxy.

1 click to create file on portable drive (I select the drive of course)
Move portable drive to new PC.
1 click to import file into GOG Galaxy on new PC (I select the portable drive of course).

That is about all I should have to do.
Post edited December 24, 2017 by jdbassjr
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jdbassjr: Too complex. Steam displays all my games on my old PC and I can Stream them from the old PC or reinstall which is what I really prefer. I do not play with Mods so keeping them in sync is easy. I won't be buying on GOG anymore.
Wow, too complex to copy over or to install again. Streaming only works when both comps are on and you can only play on one of them, even if you want to play different games.
If you want your Steam games on the new PC you either have to install them too, or copy them over the same thing as with Galaxy ... wonder whats less complex there :D
It would be great if we had a link to forum things about the game we are viewing in the store page.
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smuggly: It would be great if we had a link to forum things about the game we are viewing in the store page.
Not gonna happen, considering that most of the threads in a game-specific forum are about technical issues, bugs and so on which could drive potential customers away.
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TheTomasz: This should help for the problem with Galaxy start you have reported on the forums :)
It did :)

Galaxy is starting normally again, no more delays. Thnx!